• Selling customer registrations in Red Cross community training classes primarily to individuals, but also to small businesses or large businesses who have less than eight employees to train (B2C Sales). • Selling retail training products and supplies from the Red Cross Store to consumer and business customers. • Handle inbound calls for customers who are interested in taking Red Cross community training courses or purchasing Red Cross Store products and supplies. • Act as consultant to uncover customer training and Red Cross retail product needs. • Recommend and sell Red Cross training classes and Red Cross Store retail products based on customer needs. • Handle credit card transactions and place training and retail product orders through Sales systems. • Accurately document and update all cases with required call information in Salesforce. • Upsell Red Cross Store retail products that complement class enrollment. • Handle customer returns, exchanges or cancellations of Red Cross Store product orders following established policies and guidelines. • Answer customer questions and address concerns about classes or products. • Responsible for attaining Training revenue of $325K per year and Retail revenue of $80K per year.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary - Work schedule will be 8 AM to 5 PM Central Time with 1-hour lunch break - Training Schedule will also be 8 AM to 5 PM Central Time - May require working weekends and holidays based on business need. - Supports comprehensive coordination of medical services including intake, screening, and referrals to Aetna Better Health. - Promotes/supports quality effectiveness of Healthcare Services. - Performs intake of calls from members or providers regarding services via telephone, fax, EDI. - Utilizes Aetna system to build, research and enter member information. - Screens requests for appropriate referral to medical services staff. - Approve services that do not require a medical review in accordance with the benefit plan. - Performs non-medical research including eligibility verification, COB, and benefits verification. - Maintains accurate and complete documentation of required information that meets risk management, regulatory, and accreditation requirements. - Promotes communication, both internally and externally to enhance effectiveness of medical management services (e.g., claim administrators, Plan Sponsors, and third party payers as well as member, family, and health care team members respectively) - Protects the confidentiality of member information and adheres to company policies regarding confidentiality. - Communicate with Aetna Case Managers, when processing transactions for members active in this Program. - Supports the administration of the precertification process in compliance with various laws and regulations and/or NCQA standards, where applicable, while adhering to company policy and procedures. - Places outbound calls to providers to provide information or obtain clinical information for approval of medical authorizations. - Uses Aetna Systems such as MedCompass, QNXT, ProFAX and ProPAT. - Communicates with Aetna Nurses and Medical Directors when processing transactions for members active in this Program. - Sedentary work involving significant periods of sitting, talking, hearing, and keying. - Work requires visual acuity to perform close inspection of written and computer-generated documents as well as a PC monitor. Required Qualifications - 1-2 years’ experience working as a medical assistant, office assistant or other clinical/equivalent experience. Preferred Qualifications - Call center experience is preferred, 1-2 years - Prior authorization experience, 1-2 years Education - High School Diploma, GED or equivalent experience. - Associates degree, preferred Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $25.65 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 03/09/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

The Business EXL’s Castle High Value and Risk Control divisions are the nation’s leading residential and commercial insurance survey providers. Castle High Value provides replacement cost estimating and loss prevention services on high value homes for personal lines insurance carriers, and is the recognized leader in the industry. EXL Risk Control evaluates commercial businesses and their operations, documenting underwriting concerns and making recommendations for risk improvement. EXL delivers industry-leading professionalism, quality and turn-around time, and our innovative solutions help our clients keep ahead of the competition. https://www.exlservice.com/survey-and-risk-control Why Apply? · Competitive pay and benefits, including paid sick leave · Superb training program · Work from home · Flexible Work Hours · Career advancement opportunities · Tuition Reimbursement Program · Excellent culture and team Pay Details: · Pay: $15 per hour For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits

Position Title: Regional Manager of Recreational Tennis, Alaska Reports to: Associate Director of Recreational Tennis Development Oversees: Seasonal Sr. Site Directors, Site Directors, and Instructors Location: Position is a remote role based out Anchorage, Alaska area (preferred) Status: Full-Time; Hourly; Non-Exempt Established in 1904, the United States Tennis Association Pacific Northwest (USTA PNW) is a 501c3 non-profit organization working to promote and develop the growth of tennis by providing access for all. As one of the 17 sections of the USTA, the national governing body of the sport of tennis, USTA PNW serves more than 1.3M tennis players, 200+ tennis facilities, and provides low-cost RecTennis afterschool and summer parks programs to 40,000+ participants. USTA PNW has cultivated over 300 community partnerships including schools, public parks, recreation, and shared spaces across four states. USTA PNW is the largest employer of recreational tennis jobs in the Pacific Northwest with more than 600+ full-time, part-time, and seasonal employees annually, creating new tennis jobs within the immediate communities served as a core initiative of embracing diversity and inclusivity. USTA PNW believes that the game of tennis is a vehicle that can transform lives. Tennis promotes life-long fitness and wellness while instilling leadership and sportsmanship. The game also teaches teamwork, life skills, and builds stronger families and healthier communities. USTA PNW lives the mission daily, “to promote and develop the growth of tennis to inspire healthier people and communities everywhere.” USTA PNW was recognized in 2024 and 2025 as a Top Workplace by The Oregonian! We are honored to be highlighted in our category, which includes organizations in the Recreation, Travel, Hospitality, and Entertainment sector. This award is a testament to our incredible staff and the collaborative, dedicated, and trusting environment we've built together. RecTennis provides affordable, accessible tennis and life skills programs in a safe environment for players of all ages and skill levels in a high-energy, fun and social learning environment. Creates local jobs and provides ongoing training, provides free loaner tennis equipment and need-based scholarships to ensure that price is not a barrier for entry. This position partners with hundreds of public and Title I schools, government and cities, public parks and other shared community spaces. The Regional Manager of Recreational Tennis will serve as a key member of the USTA PNW’s Recreation Department to grow the game of tennis in Alaska and we would love for you to join the USTA PNW team! Key Responsibilities: Program & Community Leadership: - Ensure high-quality delivery of RecTennis programs - Build partnerships with schools, parks, and local agencies Staff Support & Team Management: - Recruit, train, schedule, and support seasonal Site Directors and Instructors - Be a consistent point of connection for on-court staff Operations & Systems: - Oversee registrations, rosters, customer data, and required systems - Support timekeeping and administrative processes Marketing & Growth: - Assist with local promotion and grassroots outreach - Support registration growth for new and existing programs On-Court & Event Support: - Provide on-court support when needed and help lead community events Supervisory Responsibilities: This role will oversee and supervise all seasonal staff members including Sr. Site Directors, Site Directors, and Instructors across designated areas and sites. Internal Relationships: - Associate Director of Recreational Tennis Development - strategic implementation. - Department, Facility, Administrative Leadership - annual planning and alignment of promises and deliverables. - On-Court staff - leading and directing all on-court staff for local RecTennis programming. External Relationships: Maintains high quality customer service with participants and community members as well as school administrators, public parks and recreation departments. Works with vendors as needed. Represents the mission and organization at special events, conferences, and training as needed. Key Performance Indicators: When reviewing this position during the season, the following will serve as performance indicators: - On-going feedback from leadership and participants. - Evidence of effective use of program curriculum and templates. - Customer satisfaction surveys. - Evidence of high-quality customer service. - Evidence of performance of major duties. - Evidence of performance as a productive team member. - Evidence of effective internal and external relationships. - Evidence of delivering the USTA PNW mission. Qualifications: We recognize that strong candidates may meet many-but not all-of these qualifications. If you’re excited about this role and our mission, we encourage you to apply. - Bachelor degree preferred. - Relevant coaching experience preferred. - Must reside in the geographical area being served to best service the community (Anchorage, Alaska preferred). - Passion for serving communities and spreading the mission of USTA PNW. - Ability to facilitate recruiting, interviewing, training, leading and motivating staff. - Experience leading and managing seasonal or part-time employees preferred. - Strong organizational and communication skills. - Strong self-starter experience. - General knowledge of the region and major recreational providers and school districts preferred. - Computer and digital platform skills. - Reliable transportation and valid driver’s license. Conditions of Hire: - Must be able to pass background checks and Motor Vehicle check. - Must be able to prove authorization to work in the United States per our E-Verify vendor. - Must have the ability to be SafePlay approved and remain SafePlay approved throughout tenure at USTA PNW. - Must complete the required USTA SafeSport online education course. Link provided with offer of employment. Online course takes approximately 90 minutes and you will be paid for your time. - Must sign USTA PNW Offer Letter, Employee Handbook, and all required policies and procedures as needed. Travel Demands: Travel across assigned areas to promote and develop programs, attend various events, meetings, training, and to the Beaverton, Oregon office area as needed. Work Environment and Physical Requirements: - This position will most likely be a mix of home-office of employee and on-court environments. - This position will be based out of Anchorage, Alaska (preferred) but communities within commutable distance to Anchorage may be considered. - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. - The USTA PNW will comply with the Americans with Disabilities Act, and all amendments thereto, as well as any similar state laws and regulations. The USTA PNW will not discriminate on the basis of disability. - While performing the duties of this job, the employee is regularly required to talk, speak or hear. The employee frequently is required to move around; use hands to finger, handle or feel; and reach with hands and arms. - The ability to carry out repetitive motions regularly. - The ability to lift and move awkward items from one location to another. - The ability to respond quickly to sounds and visual cues (such as alarms and/or safety concerns both on and off court). - The ability to move safely over uneven terrain or in confined spaces. - The ability to respond to dangerous situations. - The ability to work in extreme weather and indoor/outdoor conditions. - This position requires the ability to occasionally lift office products and supplies, up to 40 pounds. Compensations and Benefits: - Hourly pay ranging from $23-$25 per hour based on experience. - 144 hours of Paid Time Off earned annually and 12 Paid Holidays annually. - 401k eligibility per plan rules (up to 4% company match, after one year of employment) and/or ROTH 401k. - Opportunity to opt for Employer-Paid Employee Health/Dental/Vision insurance per current standards and plan rules. Employee contribution to payment for benefit plans is determined annually. - Eligible for life insurance, AD&D coverage, short-term and long-term disability per current standards and plan rules. - Eligible for additional benefits including: legal resources, health advocacy program, pet insurance, and other benefits as described in plan documents. - Opportunity to participate in flexible spending plans for healthcare and dependent care. - Employee and Career Development focus and assets provided to each employee. - Several discounted rates and products for employees including Columbia Sportswear, Nike, Adidas. - Employer-owned laptop/computer, cell phone, cell phone plan, printer, and other appropriate home office equipment provided by the employer. USTA PNW is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. USTA PNW is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know via phone at #503-718-3326.