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Helping companies be ready for all their benefits needs, today and tomorrow.
Implementation Project Manager
Location
United States
Posted
138 days ago
Salary
$90K - $120K / year
Seniority
Senior
Job Description
Implementation Project Manager
bswift
• Manage end-to-end implementation projects, ensuring successful execution across all phases of the lifecycle. • Facilitate key project sessions including discovery, kickoff, requirements gathering, testing planning, and status meetings. • Develop, manage, and maintain project plans, timelines, and documentation. • Track project progress against defined milestones and contractual service levels, escalating concerns as appropriate. • Provide regular status updates to internal partners and clients. • Serve as a primary point of contact for clients throughout the implementation process. • Support client expectation management by clearly communicating timelines, risks, scope, and required decisions. • Build strong working relationships with clients, brokers, and internal stakeholders through clear communication and responsiveness. • Coordinate with cross-functional teams—including configuration, technical, compliance, and service delivery—to support timely and accurate deliverables. • Identify and communicate project risks, dependencies, and potential roadblocks. • Partner with leadership and project stakeholders to support issue resolution and escalation when needed. • Monitor interdependencies across workstreams and proactively address items that could impact timelines or quality.
Job Requirements
- Bachelor’s degree in Business Administration, Project Management, or a related field
- 3+ years of project management or implementation experience, preferably within benefits, HR technology, SaaS, or related environments
- Working knowledge of benefits administration processes and/or implementation methodologies
- Strong written and verbal communication skills with both technical and non-technical audiences
- Proven ability to manage multiple projects simultaneously in a fast-paced environment
- Strong organizational, problem-solving, and critical-thinking skills
- Proficiency in MS Excel (including VLOOKUPs, pivot tables, and data analysis) and other MS Office tools
- High attention to detail, reliability, and accountability.
Benefits
- Comprehensive Health Benefits: Access to health, dental, and vision plans to support your wellness and that of your family.
- Competitive Compensation: A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles.
- Remote first, Office friendly environment! No time to commute? No problem!
- Retirement Savings Plans: Options to help you plan for a secure financial future with employer-sponsored retirement savings programs.
- Professional Development: Opportunities for career growth, including training and access to resources to support your career progression.
- Supportive Culture: A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued.
- Employee Wellbeing Initiatives: Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work.
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