• Responsible for the clinical operation function at the company and for representing clinical operations in cross-functional program teams, working closely with team leaders and other functional area subject matter experts • Accountable for the strategic planning and operational execution of clinical trials, ensuring they are conducted within agreed upon timelines, budgets, and regulatory quality standards. • Actively lead and/or participate in the development of clinical documents, including but not limited to protocols, ICFs, study manuals, investigator brochures, and clinical study reports. • Responsible for maintaining constructive interactions with clinical sites to ensure that all trials and programs have clearly defined plans, strategies, and milestones. • Actively lead the selection, management, and performance of study-related CROs, vendors, and external consultants. • Accountable for the management of clinical budgets. • Develop and maintain strong collaboration and communication with internal and external stakeholders, including regular communication of study-related metrics / KPIs to executive management and cross-functional study teams. • Promote a strong quality culture within Clinical Operations, ensuring clinical trials are conducted according to ICH/GCP requirements, corporate/departmental SOPs/policies, and industry best practices. Participates and/or leads continuous improvement initiatives and collaborates in the development of Clinical Operations Standard Operating Procedures (SOP), Work Instructions (WI), training, and other tools to ensure compliance with FDA Regulations. • Lead responses to any audits as required (site, internal file, process, and regulatory agencies). • Develop and execute resourcing plans to ensure adequate and appropriate monitoring of all trials, including the evaluation and implementation of clinical technologies (e.g., EDC, eTMF, CTMS) appropriate for the company’s stage of growth. • Collaborate closely with CMC and Supply Chain teams to ensure clinical trial material (CTM) availability, stability, and proper handling/administration at clinical sites. • Provide accurate, current updates to executive management and program teams regarding the status of clinical trials.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description As a Clinical Documentation Quality Improvement (CDQI) Specialist, you will play a pivotal role in elevating the impact of our medical record documentation. You will conduct daily evaluations and engage in direct communication with providers to enhance documentation clarity, completeness, and overall medical record quality. By ensuring accurate and comprehensive physician documentation, you will be at the forefront of influencing the precision of code assignment, making a tangible difference in the accuracy of healthcare data. Join us in this critical role where your efforts will have a direct and meaningful impact on the quality and effectiveness of patient care. - Conduct timely, accurate, and complete documentation reviews for selected inpatient records, addressing inadequate or conflicting documentation. - Collaborate with physicians and caregivers to ensure appropriate reimbursement and clinical severity for DRG-based payer patients. - Demonstrate understanding of complications, co-morbidities, severity of illness, risk of mortality, case mix index, secondary diagnoses, and procedure impact on DRG. - Improve coding specificity by educating physicians and caregivers on the importance of clear documentation throughout a patient's stay. - Follow AHA guidelines and coding clinics for accurate coding and required documentation to ensure compliance. - Query physicians regarding missing, unclear, or conflicting health record documentation to obtain necessary details. - Maintain daily production logs for evaluation, tracking cases reviewed, queries placed/responded, etc. - Perform follow-up reviews to confirm recorded points of clarification in the patient's medical record. - Ensure confidentiality of all files, documents, and records. - Meet or exceed production and quality metrics. Qualifications - 3+ years of CDI experience - 3+ years of clinical experience in an academic medical center - Registered Nurse license, Bachelor's degree in Nursing - CCDS or CDIP certification required - Must pass a CDI skills competency assessment - Must be able to accommodate a min of 15 hours per week Requirements - Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. - The estimated base pay range per hour for this role is: $40 — $45 USD Benefits - To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. - Requests for exemptions will be reviewed by Datavant Human Resources on a case-by-case basis. - This job is not eligible for employment sponsorship.

• Submit, track, and manage all Community Supports, Enhanced Care Management and Community Health Worker authorizations/reauthorizations/referrals • Update Athena with authorization information • For Community Supports: add members to the outreach assignment tracker and ensure compliance with the 24-hour assignment standard • Ensure workflow alignment with referral/authorization processes • Conduct internal checks for compliance, quality assurance, and clinical alignment • Troubleshoot operational barriers and streamline workflows across ECM and CS • Support reporting, program performance metrics, and data-driven decision-making • Collaborate cross-functionally with ECM, CS, and clinical operations leaders to optimize processes

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Reporting to the Director of Operations Analytics & Workforce Optimization, the Analyst, Clinical Operations Workforce Optimization will ensure the right people and capacity are in place within the Clinical Operations department to meet member needs efficiently. This role is part of the Operations Analytics & Workforce Optimization team—within the broader Operations Intelligence function—and plays a critical role in driving efficient service delivery and strategic workforce planning. This is a full time, fully-remote position, though the ability to be onsite in our NYC office once a week is preferred. - Own forecasting of inbound volume to Clinical Operations, broken down by team and request category. - Develop and manage dynamic staffing models to guide Clinical Operations headcount planning. - Lead short-term scheduling efforts, including shift planning, RTA, and developing and monitoring key performance metrics such as adherence, occupancy, and shrinkage. - Translate complex analytics into actionable insights to drive operational efficiency and resourcing decisions, leveraging AI functionality wherever possible. - Serve as a strategic partner to Clinical Operations leadership, providing guidance on resourcing decisions and capacity planning. - Act as the primary liaison for Clinical Operations workforce optimization in cross-functional initiatives, collaborating with teams such as Product, Marketing, and Customer Success. Qualifications - Bachelor’s degree in Business, Economics, Engineering, or a similar analytical field; Master’s degree preferred - Minimum of 2-3 years of experience in operations strategy, analytics, or a related role (e.g., management consulting, tech) - Experience with workforce management or capacity planning is a plus - Proven experience in developing and managing analytical models, with a strong command of data and visualization tools (e.g., Looker, SQL, Hex); experience with workforce management tools is preferred - Demonstrated ability to partner with leadership to solve complex business challenges using data and structured analysis - Excellent communication and storytelling skills; able to synthesize complex analysis into actionable insights and influence leadership decisions. - A builder’s mindset — comfortable establishing frameworks, processes, and standards in a scaling environment. Requirements - The target base salary range for this position is $80,000 - $92,000, and is part of a competitive total rewards package including benefits. - Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. - We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits - Health, Dental, Vision benefits start on your first day at Spring. - You and your dependents also receive access to One Medical accounts. - HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. - Employer sponsored 401(k) match of up to 2% for retirement planning. - A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. - We offer competitive paid time off policies including vacation, sick leave and company holidays. - At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. - Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals. - Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses. - Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription. - Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care. - Up to $1,000 Professional Development Reimbursement a year. - $200 per year donation matching to support your favorite causes.