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bswift logo
bswift

Helping companies be ready for all their benefits needs, today and tomorrow.

Implementation Analyst

AnalystAnalystOtherRemoteMid LevelTeam 1,001-5,000H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

94 days ago

Salary

$22 - $29 / hour

Seniority

Mid Level

Bachelor Degree2 yrs expEnglishSQL

Job Description

Implementation Analyst

bswift

• The Implementation Analyst II will be responsible for helping bswift meet and exceed client expectations by building, testing, and auditing client systems while supporting consumers with best-in-class benefits administration software and services. • Build and audit client sites, including benefit plan rules, plan details, rates, and enrollment rules. • Test client sites to ensure proper system functionality and quality. • Import client data into the system and ensure data accuracy throughout implementation. • Prepare employee and employer communication documents. • Triage client tickets and questions via email and voicemail and provide appropriate next response times. • Resolve data discrepancies with external vendors and ensure accurate information exchange. • Audit system data from various sources and produce summary and detailed reporting. • Prioritize tasks effectively and communicate any conflicts or escalations with team managers.

Job Requirements

  • Bachelor’s degree in business administration or related field (required)
  • 2+ years of professional client-facing experience within analysis and data management
  • Advanced proficiency in MS Excel (VLOOKUPs, data summaries) and working knowledge of other MS Office tools
  • Extensive experience with databases, data interpretation, and data manipulation
  • Strong written and verbal communication skills
  • Ability to problem-solve using reference materials, testing, and informed questioning
  • Ability to operate and make timely decisions in a fast-paced, ambiguous environment
  • High level of productivity, reliability, organization, accuracy, and thoroughness
  • Passion for teamwork and delivering excellent client service.
  • Experience with HR, benefits administration, or HRIS systems (preferred)
  • Experience with system integrations or large data imports (preferred)
  • SQL or advanced data analysis skills (preferred)

Benefits

  • Comprehensive Health Benefits: Access to health, dental, and vision plans to support your wellness and that of your family.
  • Competitive Compensation: A compensation package that recognizes your skills, experience, and contributions, including performance-based incentives for most roles.
  • Remote first, Office friendly environment! No time to commute? No problem!
  • Retirement Savings Plans: Options to help you plan for a secure financial future with employer-sponsored retirement savings programs.
  • Professional Development: Opportunities for career growth, including training and access to resources to support your career progression.
  • Supportive Culture: A work environment that encourages collaboration, open communication, and creative problem-solving, where your voice and ideas are valued.
  • Employee Wellbeing Initiatives: Programs focused on mental health, financial planning, and wellness resources to help you thrive inside and outside of work.

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