We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways. At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today! This job assists providers by ensuring patients' compliance with medications, lab monitoring, adherence to medication therapy, authorizing medication refills, maintaining accurate pharmacy preferences, identifying discrepancies or problems with medication history information, assisting patients with the medication authorization process, and assisting patients with overcoming barriers to accessing medications. Communicates with patients, families, caregivers, healthcare providers/practitioners, and pharmacy personnel to maintain accurate and complete medication history information while documenting the encounters within the electronic health record (EHR). Forwards any problems to a pharmacist, provider, or clinic staff to assist with resolution.To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at the company’s discretion. Education Required – High School Diploma or equivalent. Work Experience Required – 2 years of experience as a pharmacy technician, medical intake, or healthcare employee working with medications. Preferred – Experience working with insurance to process medication authorizations, working with outpatient clinics and processing medication refill request, or experience with taking patient medication history. Certifications Required - Medication Therapy Management Certification obtained through the Pharmacy Technician Certification Board (PTCB) OR Medication History Certificate from the American Society of Health-System Pharmacists (ASHP) must be obtained within 6 months. Knowledge Skills and Abilities (KSAs) - Proficiency in using computers, software, and web-based applications. - Knowledge of pharmaceutical mathematics. - Effective verbal and written communication skills and ability to present information clearly and professionally. - Ability to operate standard pharmacy and office equipment. Job Duties - Processes patient on-boarding. - Coordinates with providers and patients to assess eligibility for financial support. - Navigates the medication authorization process. - Obtains and clarifies patients' home/chronic medication. - Uses the EHR to input patients’ home/chronic medication lists. - Communicates discrepancies identified via the medication history process with the pharmacist and makes clarifications with the patient and prescribers as needed. - Collects patients’ prescription benefit information. - Communicate and direct all questions or inquiries from patient or families that are outside the scope of taking the medication history to the appropriate caregivers or staff. - Provides high quality customer service to patients, family members, and care team members. - Documents all appropriate findings into the EHR for ease of collaboration amongst providers, support staff, and other refill clinic staff. - Adapts behavior to the specific patient population, including but not limited to respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style. - Performs other related duties as required. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Remains knowledgeable on current federal, state, and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations, and standards. This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns. The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. Physical and Environmental Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. (Constantly: activity or condition exists 2/3 or more of the time) to move objects. Physical demand requirements are in excess of those for Sedentary Work. Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. NOTE: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible. Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid. The incumbent has no occupational risk for exposure to communicable diseases. Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role. Are you ready to make a difference? Apply Today! Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website. Please refer to the job description to determine whether the position you are interested in is remote or on-site. Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C. Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at 504-842-4748 (select option 1) or careers@ochsner.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.

Building Location: Essentia Health Distribution Center Department: 1006380 HEALTH INFORMATION MGMT - EH SS Job Description: Monitors and reviews incomplete medical records to ensure compliance with the Medical Staff Bylaws, Joint Commission and other governing body standards and contacts physicians/providers regarding incomplete medical records. Assists with medical record completion inquiries. Supports requests for release of health record information in compliance with regulatory requirements and Essentia protocols. Provides direct support to patients and their proxy’s for access to and use of the patient health record portal, MyChart. This includes education, minor technical support, and trouble shooting. Education Qualifications: Required Qualifications: - 1 year of experience working with electronic health records Preferred Qualifications: - Completion of medical terminology course Licensure/Certification Qualifications: FTE: 1 Possible Remote/Hybrid Option: Remote Shift Rotation: Day Rotation (United States of America) Shift Start Time: 8:00 Shift End Time: 4:30 Weekends: NO Holidays: No Call Obligation: No Union: DC USWA Main & Neighborhoods (DCUMN) Union Posting Deadline: 03/13/2026 Compensation Range: $16.82 - $25.05 Employee Benefits at Essentia Health: At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.

Location Address: 2925 Chicago Ave Loading Dock Minneapolis, MN 55407-1321 Date Posted: March 06, 2026Department: 62000635 Allina Health Group Daytime RN TriageShift: Day (United States of America)Shift Length: 8 hour shiftHours Per Week: 32Union Contract: Non-Union-NCTWeekend Rotation: Every 4thJob Summary: Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career.Key Position Details: - **Multiple opportunities available.** - 0.80 FTE (64 hours per two-week pay period) - 8-hour day shift - Every 4th weekend rotation - Employee is required to live within 60 minutes of Apple Valley, MN or Coon Rapids, MN. - Fully remote position, including orientation. Occasional onsite requirements - Cross trained to process medication refills - Holiday rotation required Job Description: Nursing is the diagnosis and treatment of human response to actual or potential health problems. This includes establishing an intentional therapeutic relationship between a registered nurse and a patient and family. As a leader and the integrator of care, the professional nurse has the responsibility, authority, and accountability for planning, coordinating and evaluating the patient’s care needs. Provides patient care support for centralized nursing program, outpatient and home care services. This includes Triage services, Anti-coagulation, and refill. Individuals in this role will work in an outpatient clinic setting. Principle Responsibilities - Assessment. - Collects, prioritizes and synthesizes comprehensive data pertinent to the patient's health or situation. - Collects and prioritizes data in a systematic and ongoing process that involves the patient, family, other health care providers and environment as appropriate. - Integrates data relevant to the situation to identify needs, patterns and variances. - Uses appropriate evidence based assessment techniques and instruments in data collection. - Diagnosis. - Analyzes assessment data to determine nursing diagnoses. - Interprets assessment information to identify each patient's needs relative to age, developmental stage and culture. - Formulates, revises and resolves nursing diagnoses that reflect the current patient status. - Validates and communicates nursing diagnoses with the patient, family and other health care team members. - Documents nursing diagnoses in compliance with the patient care guidelines. - Outcomes Identification. - Identifies expected outcomes individualized to the patient. - Establishes, in the collaboration with the family, patient, realistic and measurable patient expected outcomes based on nursing diagnoses, patients present and potential capabilities, goals, available resources and plan for continuity of care. - Planning. - Develops a plan that prescribes interventions to attain expected outcomes. - Develops an individualized plan considering patient characteristics or the situation as appropriate in conjunction with the patient, family and others. - Establishes a plan that provides for continuity of care. - Incorporates evidence based nursing practice takes into consideration current statutes, rules and regulations when developing the plan of care. - Implementation. - Implements the identified plan. - Implements interventions in a safe, timely, appropriate manner. - Utilizes evidence-based interventions and treatments specific to the diagnoses as appropriate. - Coordinates implementation of the plan of care if appropriate - Documents interventions according to documentation guidelines. - Evaluation. - Evaluates the patient’s progress towards attainment of the outcome. - Evaluates the patient’s/family’s understanding of and response to the plan of care. - Utilizes systematic and ongoing assessment data to revise diagnoses, outcomes and the plan of care. - Involves the patient, family, and health care team members in the evaluation process when appropriate. - Documents revisions in diagnoses, outcomes and the plan of care according to documentation guidelines. - Quality of Practice. - Systematically enhances the quality and effectiveness of nursing practice. - Participates in quality improvement activities related to nursing practice. - Incorporates available QI data to improve nursing practice and outcome. - Education. - Attains knowledge and competency that reflects current nursing practice. - Participates in educational activities related to nursing practice. - Acquires and applies the knowledge gained from educational experiences to current nursing practice. - Professional Practice Evaluation. - Evaluates one’s own nursing practice in relation to professional practice standards and regulatory guidelines. - Engages in self-evaluation of practice on a regular basis, identifying strengths and goals for professional development. - Obtains informal feedback regarding one’s own practice from patients, peers, professional colleagues, and others. - Collegiality. - Contributes to the professional development of peers, colleagues, and others. - Shares knowledge and skills in practice settings. - Provides immediate and ongoing positive and constructive feedback to colleagues regarding their performance. - Contributes to a supportive and healthy work environment. - Collaboration. - Collaborates with patient, family, and others in the conduct of nursing practice. - Partners with others to effect change and generate positive outcomes through knowledge of the patient or situation. - Ethics. - Acts in an ethical manner. - Maintains a therapeutic and professional patient-nurse relationship with appropriate professional role boundaries. - Serves as a patient advocate assisting patients in developing skills for self-advocacy - Uses available resources to help formulate ethical decisions. - Research. - Integrates research findings in practice. - Utilizes the best evidence, including research findings, to guide practice decisions. - Resource Utilization. - Incorporates factors related to safety, effectiveness, cost, and impact on practice in planning and delivering patient care. - Utilizes resources related to standards of care in a safe, effective and ethical manner. - Manages resources to assure they will be accessible to other in the future. - Leadership. - Provides leadership in the professional practice setting and the profession. - Functions as a professional role model. - Promotes a positive work environment. - Participates in shared decision-making. - Environmental Health. - Practices in an environmentally safe and healthy manner. - Attains knowledge of environmental health concepts, such as implementation of environmental health strategies. - Promotes a practice environment that reduces environmental health risks for workers and healthcare consumers. - Communicates environmental health risks and exposure reduction strategies to healthcare consumers, families, colleagues and communities. - Charge Nurse (only when acting in this role). - Demonstrates ability to coordinate and direct unit operation so the patient and family needs are met and resources are efficiently utilized in a safe manner. - Promotes an environment that encourages individual growth, nurtures professional practice and fosters teamwork. - Collaborates effectively with unit staff, leadership and other disciplines. - Preceptor (only when acting in this role). - Demonstrates ability to identify the orientee's learning needs and plans appropriate learning experiences. - Demonstrates ability to implement an individualized orientation plan for the orientee. - Demonstrates ability to validate clinical competence of orientee. - Facilitates development of organizational and prioritization skills of orientee. - Demonstrates ability to evaluate interpersonal sills of orientee. - Serves as a professional role model. - Facilitated socialization of orientee into the organization and work group. - Other duties as assigned. Required Qualifications - Associate's or Vocational degree in nursing - Minimum 3 years RN experience - Proficiency in set up and usage of computer technology including the following software programs: Microsoft Teams, Word, Excel and SharePoint Preferred Qualifications - Experience in triage, anticoagulation, or remote nursing support Licenses/Certifications - Licensed Registered Nurse-MN Board of Nursing required - Licensed Registered Nurse-WI Dept of Safety & Professional Services required by completion of orientation Physical Demands - Sedentary: - Lifting weight up to 10 lbs. occasionally, negligible weight frequently Pay Range Pay Range: $40.08 to $54.93 per hour The pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work. Benefit Summary Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That’s why we devote extraordinary resources to help you grow and thrive — not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being — mind, body, spirit and community — of you and your family members. Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey. In addition, Allina Health offers employee resources groups (ERGs) -- voluntary, employee-led groups that serve as a resource for members and organizations by fostering a diverse, inclusive workplace aligned with the organization's mission, values, goals, business practices, and objectives. Allina Health also engages employees in various community involvement and volunteering events. Benefits include: - Medical/Dental - PTO/Time Away - Retirement Savings Plans - Life Insurance - Short-term/Long-term Disability - Voluntary Benefits (vision, legal, critical illness) - Tuition Reimbursement or Continuing Medical Education as applicable - Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program - Allina Health is a 501(c)(3) eligible employer *Benefit eligibility/offerings are determined by FTE and if you are represented by a union.

BlueCross BlueShield of Tennessee (BCBST) is seeking a Health Navigator to join our highly collaborative BlueCare Plus Member Outreach team. In this role, you’ll make a meaningful impact on both member health outcomes and our Stars performance- the Medicare quality rating system that evaluates how well health plans serve their members across measures like preventive care, customer service, and overall experience. You’ll support this work by conducting outbound calls, assisting members with closing gaps in care, and scheduling key preventive appointments. You’ll also educate members on available benefits and services, complete health needs assessments, refer members to population health programs, and manage system work queues to ensure timely outreach and proper routing to the clinical team. This position operates Monday–Friday, 8:45 AM–5:15 PM EST, within a remote‑first environment supported by a fully developed team and established processes. We’re looking for someone with strong customer service experience, experience working with the senior population, the ability to work independently, patience, familiarity with medical terminology, and a willingness to adapt to new technology — including the use of AI‑enabled tools. If you’re passionate about guiding members through their healthcare journey and contributing to improved outcomes, we encourage you to apply! Job Responsibilities - Conducting educational telephone calls advising members of available benefits, services and programs; completes health needs assessment, and refers members to population health management programs as appropriate. - Reaching out to members with identified gaps in care; encouraging and motivating them to become compliant; offering assistance in locating providers and appointment scheduling. - Managing system work queues; screening identified members for eligibility, prior case activities, recent claims, customer service inquiries and authorization history; assigning members to clinical team for call outreach and intervention. - Facilitating research and analysis of inquiries and/or complaints related to processes and designations, member lost incentives, and other program related inquiries. - Work overtime as needed - Various immunizations and/or associated medical tests may be required for this position. - This job requires digital literacy assessment. Job Qualifications Education - Associates Degree in, education, communication, or health related field or equivalent work experience Experience - 2 years - Experience in a customer service support role is required Skills\Certifications - Ability to work independently with minimal supervision or function in a team environment sharing responsibility, roles and accountability. - Proficient interpersonal and organizational skills - Independent, Sound decision-making and problem-solving skills - Must be able to work in an independent and creative manner. - Self-motivated and able to manage multiple tasks and set priorities. - Effective time management skills - Excellent oral and written communication skills - Strong interpersonal and organizational skills - Knowledge in Medical terminology Number of Openings Available 1 Worker Type: Employee Company: BCBST BlueCross BlueShield of Tennessee, Inc. Applying for this job indicates your acknowledgement and understanding of the following statements: BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law. Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page: BCBST's EEO Policies/Notices BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.