Building Location: Essentia Health Distribution Center Department: 1006380 HEALTH INFORMATION MGMT - EH SS Job Description: Monitors and reviews incomplete medical records to ensure compliance with the Medical Staff Bylaws, Joint Commission and other governing body standards and contacts physicians/providers regarding incomplete medical records. Assists with medical record completion inquiries. Supports requests for release of health record information in compliance with regulatory requirements and Essentia protocols. Provides direct support to patients and their proxy’s for access to and use of the patient health record portal, MyChart. This includes education, minor technical support, and trouble shooting. Education Qualifications: Required Qualifications: - 1 year of experience working with electronic health records Preferred Qualifications: - Completion of medical terminology course Licensure/Certification Qualifications: FTE: 1 Possible Remote/Hybrid Option: Remote Shift Rotation: Day Rotation (United States of America) Shift Start Time: 8:00 Shift End Time: 4:30 Weekends: NO Holidays: No Call Obligation: No Union: DC USWA Main & Neighborhoods (DCUMN) Union Posting Deadline: 03/13/2026 Compensation Range: $16.82 - $25.05 Employee Benefits at Essentia Health: At Essentia Health, we’re committed to supporting your well-being, growth, and work-life balance. Our comprehensive benefits include medical, dental, vision, life, and disability insurance, along with supplemental options to fit your needs. We offer a 401(k) plan with employer contributions to help you plan for the future, and we invest in your professional development through training, tuition reimbursement, and educational programs. To help you thrive both at work and at home, we provide flexible scheduling, generous time off, and wellness resources focused on your physical, mental, and emotional health. Please note that benefit eligibility may vary. For full details, refer to your benefit summary or contact our HR Service Center at (218) 576-0000.

Location Address: 2925 Chicago Ave Loading Dock Minneapolis, MN 55407-1321 Date Posted: March 06, 2026Department: 62000635 Allina Health Group Daytime RN TriageShift: Day (United States of America)Shift Length: 8 hour shiftHours Per Week: 32Union Contract: Non-Union-NCTWeekend Rotation: Every 4thJob Summary: Allina Health is a not-for-profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole person care, investing in your well-being, and enriching your career.Key Position Details: - **Multiple opportunities available.** - 0.80 FTE (64 hours per two-week pay period) - 8-hour day shift - Every 4th weekend rotation - Employee is required to live within 60 minutes of Apple Valley, MN or Coon Rapids, MN. - Fully remote position, including orientation. Occasional onsite requirements - Cross trained to process medication refills - Holiday rotation required Job Description: Nursing is the diagnosis and treatment of human response to actual or potential health problems. This includes establishing an intentional therapeutic relationship between a registered nurse and a patient and family. As a leader and the integrator of care, the professional nurse has the responsibility, authority, and accountability for planning, coordinating and evaluating the patient’s care needs. Provides patient care support for centralized nursing program, outpatient and home care services. This includes Triage services, Anti-coagulation, and refill. Individuals in this role will work in an outpatient clinic setting. Principle Responsibilities - Assessment. - Collects, prioritizes and synthesizes comprehensive data pertinent to the patient's health or situation. - Collects and prioritizes data in a systematic and ongoing process that involves the patient, family, other health care providers and environment as appropriate. - Integrates data relevant to the situation to identify needs, patterns and variances. - Uses appropriate evidence based assessment techniques and instruments in data collection. - Diagnosis. - Analyzes assessment data to determine nursing diagnoses. - Interprets assessment information to identify each patient's needs relative to age, developmental stage and culture. - Formulates, revises and resolves nursing diagnoses that reflect the current patient status. - Validates and communicates nursing diagnoses with the patient, family and other health care team members. - Documents nursing diagnoses in compliance with the patient care guidelines. - Outcomes Identification. - Identifies expected outcomes individualized to the patient. - Establishes, in the collaboration with the family, patient, realistic and measurable patient expected outcomes based on nursing diagnoses, patients present and potential capabilities, goals, available resources and plan for continuity of care. - Planning. - Develops a plan that prescribes interventions to attain expected outcomes. - Develops an individualized plan considering patient characteristics or the situation as appropriate in conjunction with the patient, family and others. - Establishes a plan that provides for continuity of care. - Incorporates evidence based nursing practice takes into consideration current statutes, rules and regulations when developing the plan of care. - Implementation. - Implements the identified plan. - Implements interventions in a safe, timely, appropriate manner. - Utilizes evidence-based interventions and treatments specific to the diagnoses as appropriate. - Coordinates implementation of the plan of care if appropriate - Documents interventions according to documentation guidelines. - Evaluation. - Evaluates the patient’s progress towards attainment of the outcome. - Evaluates the patient’s/family’s understanding of and response to the plan of care. - Utilizes systematic and ongoing assessment data to revise diagnoses, outcomes and the plan of care. - Involves the patient, family, and health care team members in the evaluation process when appropriate. - Documents revisions in diagnoses, outcomes and the plan of care according to documentation guidelines. - Quality of Practice. - Systematically enhances the quality and effectiveness of nursing practice. - Participates in quality improvement activities related to nursing practice. - Incorporates available QI data to improve nursing practice and outcome. - Education. - Attains knowledge and competency that reflects current nursing practice. - Participates in educational activities related to nursing practice. - Acquires and applies the knowledge gained from educational experiences to current nursing practice. - Professional Practice Evaluation. - Evaluates one’s own nursing practice in relation to professional practice standards and regulatory guidelines. - Engages in self-evaluation of practice on a regular basis, identifying strengths and goals for professional development. - Obtains informal feedback regarding one’s own practice from patients, peers, professional colleagues, and others. - Collegiality. - Contributes to the professional development of peers, colleagues, and others. - Shares knowledge and skills in practice settings. - Provides immediate and ongoing positive and constructive feedback to colleagues regarding their performance. - Contributes to a supportive and healthy work environment. - Collaboration. - Collaborates with patient, family, and others in the conduct of nursing practice. - Partners with others to effect change and generate positive outcomes through knowledge of the patient or situation. - Ethics. - Acts in an ethical manner. - Maintains a therapeutic and professional patient-nurse relationship with appropriate professional role boundaries. - Serves as a patient advocate assisting patients in developing skills for self-advocacy - Uses available resources to help formulate ethical decisions. - Research. - Integrates research findings in practice. - Utilizes the best evidence, including research findings, to guide practice decisions. - Resource Utilization. - Incorporates factors related to safety, effectiveness, cost, and impact on practice in planning and delivering patient care. - Utilizes resources related to standards of care in a safe, effective and ethical manner. - Manages resources to assure they will be accessible to other in the future. - Leadership. - Provides leadership in the professional practice setting and the profession. - Functions as a professional role model. - Promotes a positive work environment. - Participates in shared decision-making. - Environmental Health. - Practices in an environmentally safe and healthy manner. - Attains knowledge of environmental health concepts, such as implementation of environmental health strategies. - Promotes a practice environment that reduces environmental health risks for workers and healthcare consumers. - Communicates environmental health risks and exposure reduction strategies to healthcare consumers, families, colleagues and communities. - Charge Nurse (only when acting in this role). - Demonstrates ability to coordinate and direct unit operation so the patient and family needs are met and resources are efficiently utilized in a safe manner. - Promotes an environment that encourages individual growth, nurtures professional practice and fosters teamwork. - Collaborates effectively with unit staff, leadership and other disciplines. - Preceptor (only when acting in this role). - Demonstrates ability to identify the orientee's learning needs and plans appropriate learning experiences. - Demonstrates ability to implement an individualized orientation plan for the orientee. - Demonstrates ability to validate clinical competence of orientee. - Facilitates development of organizational and prioritization skills of orientee. - Demonstrates ability to evaluate interpersonal sills of orientee. - Serves as a professional role model. - Facilitated socialization of orientee into the organization and work group. - Other duties as assigned. Required Qualifications - Associate's or Vocational degree in nursing - Minimum 3 years RN experience - Proficiency in set up and usage of computer technology including the following software programs: Microsoft Teams, Word, Excel and SharePoint Preferred Qualifications - Experience in triage, anticoagulation, or remote nursing support Licenses/Certifications - Licensed Registered Nurse-MN Board of Nursing required - Licensed Registered Nurse-WI Dept of Safety & Professional Services required by completion of orientation Physical Demands - Sedentary: - Lifting weight up to 10 lbs. occasionally, negligible weight frequently Pay Range Pay Range: $40.08 to $54.93 per hour The pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work. Benefit Summary Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That’s why we devote extraordinary resources to help you grow and thrive — not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well-being — mind, body, spirit and community — of you and your family members. Allina Health is all in on your well-being. Because well-being means something different to everyone, our award-winning program provides you with the resources you need to help you navigate your personal journey. This includes well-being dollars, dedicated well-being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey. In addition, Allina Health offers employee resources groups (ERGs) -- voluntary, employee-led groups that serve as a resource for members and organizations by fostering a diverse, inclusive workplace aligned with the organization's mission, values, goals, business practices, and objectives. Allina Health also engages employees in various community involvement and volunteering events. Benefits include: - Medical/Dental - PTO/Time Away - Retirement Savings Plans - Life Insurance - Short-term/Long-term Disability - Voluntary Benefits (vision, legal, critical illness) - Tuition Reimbursement or Continuing Medical Education as applicable - Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program - Allina Health is a 501(c)(3) eligible employer *Benefit eligibility/offerings are determined by FTE and if you are represented by a union.

BlueCross BlueShield of Tennessee (BCBST) is seeking a Health Navigator to join our highly collaborative BlueCare Plus Member Outreach team. In this role, you’ll make a meaningful impact on both member health outcomes and our Stars performance- the Medicare quality rating system that evaluates how well health plans serve their members across measures like preventive care, customer service, and overall experience. You’ll support this work by conducting outbound calls, assisting members with closing gaps in care, and scheduling key preventive appointments. You’ll also educate members on available benefits and services, complete health needs assessments, refer members to population health programs, and manage system work queues to ensure timely outreach and proper routing to the clinical team. This position operates Monday–Friday, 8:45 AM–5:15 PM EST, within a remote‑first environment supported by a fully developed team and established processes. We’re looking for someone with strong customer service experience, experience working with the senior population, the ability to work independently, patience, familiarity with medical terminology, and a willingness to adapt to new technology — including the use of AI‑enabled tools. If you’re passionate about guiding members through their healthcare journey and contributing to improved outcomes, we encourage you to apply! Job Responsibilities - Conducting educational telephone calls advising members of available benefits, services and programs; completes health needs assessment, and refers members to population health management programs as appropriate. - Reaching out to members with identified gaps in care; encouraging and motivating them to become compliant; offering assistance in locating providers and appointment scheduling. - Managing system work queues; screening identified members for eligibility, prior case activities, recent claims, customer service inquiries and authorization history; assigning members to clinical team for call outreach and intervention. - Facilitating research and analysis of inquiries and/or complaints related to processes and designations, member lost incentives, and other program related inquiries. - Work overtime as needed - Various immunizations and/or associated medical tests may be required for this position. - This job requires digital literacy assessment. Job Qualifications Education - Associates Degree in, education, communication, or health related field or equivalent work experience Experience - 2 years - Experience in a customer service support role is required Skills\Certifications - Ability to work independently with minimal supervision or function in a team environment sharing responsibility, roles and accountability. - Proficient interpersonal and organizational skills - Independent, Sound decision-making and problem-solving skills - Must be able to work in an independent and creative manner. - Self-motivated and able to manage multiple tasks and set priorities. - Effective time management skills - Excellent oral and written communication skills - Strong interpersonal and organizational skills - Knowledge in Medical terminology Number of Openings Available 1 Worker Type: Employee Company: BCBST BlueCross BlueShield of Tennessee, Inc. Applying for this job indicates your acknowledgement and understanding of the following statements: BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law. Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page: BCBST's EEO Policies/Notices BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary - Acts as a liaison with member/client /family, employer, provider(s), insurance companies, and healthcare personnel as appropriate. - Implements and coordinates all case management activities relating to catastrophic cases and chronically ill members/clients across the continuum of care that can include consultant referrals, home care visits, the use of community resources, and alternative levels of care. - Interacts with members/clients telephonically or in person. May be required to meet with members/clients in their homes, worksites, or physician’s office to provide ongoing case management services. - Assesses and analyzes injured, acute, or chronically ill members/clients medical and/or vocational status; develops a plan of care to facilitate the member/client’s appropriate condition management to optimize wellness and medical outcomes, aid timely return to work or optimal functioning, and determination of eligibility for benefits as appropriate. - Communicates with member/client and other stakeholders as appropriate (e.g., medical providers, attorneys, employers and insurance carriers) telephonically or in person. - Prepares all required documentation of case work activities as appropriate. - Interacts and consults with internal multidisciplinary team as indicated to help member/client maximize best health outcomes. - May make outreach to treating physician or specialists concerning course of care and treatment as appropriate. - Provides educational and prevention information for best medical outcomes. - Applies all laws and regulations that apply to the provision of rehabilitation services; applies all special instructions required by individual insurance carriers and referral sources. - Conducts an evaluation of members/clients’ needs and benefit plan eligibility and facilitates integrative functions using clinical tools and information/data. - Utilizes case management processes in compliance with regulatory and company policies and procedures. - Facilitates appropriate condition management, optimize overall wellness and medical outcomes, appropriate and timely return to baseline, and optimal function or return to work. - Develops a proactive course of action to address issues presented to enhance the short and long-term outcomes, as well as opportunities to enhance a member’s/client’s overall wellness through integration. - Monitors member/client progress toward desired outcomes through assessment and evaluation. Required Qualifications - Candidate must reside in an Eastern Standard Time Zone (EST) state - Candidate must have active and unrestricted Compact Registered Nurse (RN) licensure in state of residence - ​2+ years of experience in care management - 2+ years of Medicare experience Preferred Qualifications - Geriatric experience - Experience working in a Multicultural setting, or person multicultural experience - Certified Case Manager - National professional certification (CRC, CDMS, CRRN, COHN, or CCM) Education - Associate’s Degree in Nursing AND relevant experience in a health care-related field (REQUIRED) - Bachelor’s Degree in Nursing (PREFERRED) License - Active and unrestricted Compact Registered Nurse (RN) licensure in state of residence Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $60,522.00 - $129,615.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: - Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. - No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. - Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 03/27/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.