• Drive the business forward across product, commercial, operational, and regulatory fronts • Identify gaps, bottlenecks, and structural weaknesses – and fix them • Operate as a co-owner of the xStocks and Equities business • Own high-impact cross-functional initiatives from definition through execution • Step into ambiguous or under-owned areas and bring clarity, structure, and momentum • Support strategy, market positioning and GTM with rigorous analysis • Partner closely with Sales, Product, Engineering, Legal, Compliance, and Finance to ensure coordinated execution • Improve operating cadence, decision quality, and accountability across teams • Support market expansion initiatives and new strategic opportunities • Help grow the business – not just measure it

• Drive the business forward across product, commercial, operational, and regulatory fronts • Identify gaps, bottlenecks, and structural weaknesses – and fix them • Operate as a co-owner of the xStocks and Equities business • Own high-impact cross-functional initiatives from definition through execution • Step into ambiguous or under-owned areas and bring clarity, structure, and momentum • Support strategy, market positioning and GTM with rigorous analysis • Partner closely with Sales, Product, Engineering, Legal, Compliance, and Finance to ensure coordinated execution • Improve operating cadence, decision quality, and accountability across teams • Support market expansion initiatives and new strategic opportunities • Help grow the business – not just measure it

Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures. Become a Krakenite and build the future of crypto! Proof of work The team xStocks is Kraken’s tokenized equities platform, building core market infrastructure for globally accessible, onchain equities. The market is early but demand is real, and the opportunity is significant as the business sits at the intersection of crypto infrastructure and traditional capital markets. Unlike point solutions, xStocks integrates issuance, custody, compliance, trading infrastructure, and distribution into a single stack, enabling exchanges, fintechs, brokers, and regional operators to offer tokenized equities at scale. As the business grows, we are strengthening the operating backbone to support disciplined expansion. As Principal, Business Operations, you will act as a co-owner of the xStocks and Equities business—partnering with leadership to drive growth, own cross-functional initiatives, and help scale a category-defining platform. The opportunity - Drive the business forward across product, commercial, operational, and regulatory fronts - Identify gaps, bottlenecks, and structural weaknesses – and fix them - Operate as a co-owner of the xStocks and Equities business - Own high-impact cross-functional initiatives from definition through execution - Step into ambiguous or under-owned areas and bring clarity, structure, and momentum - Support strategy, market positioning and GTM with rigorous analysis - Partner closely with Sales, Product, Engineering, Legal, Compliance, and Finance to ensure coordinated execution - Improve operating cadence, decision quality, and accountability across teams - Support market expansion initiatives and new strategic opportunities - Help grow the business – not just measure it Skills you should HODL - 8+ years of experience in strategy, business operations, consulting, or similar analytical roles - Background at a top-tier consulting firm (MBB or equivalent) strongly preferred - Strong generalist mindset with the ability to move across strategy, finance, product, and operations - Experience in fintech, crypto, or financial infrastructure strongly preferred - Strong structured problem-solving skills - Comfort operating in ambiguity with high ownership - Ability to influence senior stakeholders and drive alignment across functions - Passion for fintech, capital markets, and the evolution of financial infrastructure #LI-Remote Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto! We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments are designed to evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Assessment results are considered alongside other relevant information, such as experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice

• Performs analysis to assess business and user needs • Gathers, defines, and documents high level and detailed business and technical requirements • Researches and develops innovative system solutions that use the system/product the most effectively • Quantifies the business value of proposed system solutions • Recommends and coordinates development/enhancements to meet customers' needs. • Defines the impacts of project objectives to the system and business by using industry knowledge and system specifications • Assesses technical design from vendor for traceability to business requirements • Assesses technical designs from vendor for thoroughness, impacts to system including performance and capacity • Identifies, captures and reports the operational metrics and data to measure the use and effectiveness of a system enhancement or a product • Supports system and data architecture needs by applying NASCO policies and standards as appropriate throughout product/project delivery. • Develops test strategies and test plans • Performs user acceptance testing and validate results • Identify and document user acceptance test defects • Partner with Plan(s) and vendor to resolve test defects • Create Plan-readiness criteria and assessment • Conduct post-production check out • Facilitate walk through of system changes and test results • Operates within resource (time and money) constraints to achieve results • Obtain customer sign off on project deliverables • Provides training and quality assurance as needed to peers and customers in areas for which you are a SME • Promotes, recommends, and participates in process improvement activities • Mentors less experienced team members • Develops skills and gains knowledge to be a SME in multiple system areas. • May provide approval of less experienced team members' test deliverables. • Communicates effectively (verbal and written)