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Grafana Labs supports organizations’ monitoring, visualization and observability goals. 950,000+ active installations
Documentation & Technical Writing Manager
Location
United States
Posted
84 days ago
Salary
$143.8K - $172.5K / year
Seniority
Senior
Job Description
Documentation & Technical Writing Manager
Grafana Labs
• Understand the gaps in our current documentation and how to organize and build documentation for scale • Help establish best practices within the technical writing team to keep up with our needs for documentation across projects and products • Manage a team of technical writers • Work with the technical writing management team and other stakeholders to support a collaborative, intentional content strategy across content types, including blogs and video • Collaboratively develop opinionated content that helps users become successful with our products using our technical documentation • Support a transparent project management process to help internal stakeholders track significant updates to our documentation • Promote an approach that focuses on results and supports work-life balance by helping to balance assignments across the team when workloads are uneven, manage conflicting priorities, and prevent over-resourcing
Job Requirements
- Experience leading and writing excellent developer documentation in a dynamic, fast-paced environment
- Experience interacting with engineering and other internal and external groups to define deliverables, priorities, and processes
- Player/coach mentality to engage with an international team
- Ability to quickly understand the organization’s needs and develop a plan in response, helping technical writers prioritize high-priority feature release work with other documentation, usability, and process improvements
- Experience managing remotely across global time zones
- Experience as a technical writer working on developer documentation
- Experience working with the open source community
- Experience building relationships and advocating for the technical writing discipline with internal stakeholders
- First-class written, verbal, and interpersonal communication skills
- Experience working with docs-as-code, Markdown, Git, GitHub, and project management tools
Benefits
- 100% Remote, Global Culture
- Scaling Organization
- Transparent Communication
- Innovation-Driven
- Open Source Roots
- Empowered Teams
- Career Growth Pathways
- Approachable Leadership
- Passionate People
- In-Person onboarding
- Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
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