This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Working at ICF involves being part of a global advisory and technology services provider that combines unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. - Empowered employees to share their expertise and collaborate with others - Focus on building a workplace that allows everyone to thrive Qualifications - Qualified applicants with arrest and conviction records will be considered for employment Requirements - Reasonable accommodations available for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs - Contact for accommodations: Candidateaccommodation@icf.com Benefits - Read more about workplace discrimination rights - Benefit offerings included in the Transparency in (Benefits) Coverage Act Pay Range - Pay range for this position based on full-time employment: $81,499.00 - $138,549.00 - Factors considered in determining final pay include relevant work experience, skills, certifications, competencies, geographic location, education, and contract provisions

• Designing, conducting, analysing, and presenting different types of research • Proactively work with designers, product owners and analytics to identify research questions that can yield actionable insights • Collect and analyse data from different types of research (usability studies, interviews, surveys etc.) • Providing product teams/stakeholders with research recommendations and product hypotheses

• Lead mixed-methods research to understand grocery journeys and in-store cart usage in priority markets, and how new technologies can modernize retailer operations and associate workflows. Turn findings into clear business opportunities for Connected Stores and Caper with product and strategy partners. • Plan and execute evaluation and tactical studies to support EU post-launches, including usability tests, surveys, concept and prototype testing, and opportunity sizing. • Conduct in-store research on smart cart and Connected Stores prototypes; coordinate with retailers and EU vendors to run safe, ethical, and repeatable field studies that drive rapid iteration. • Define research plans, sampling strategies, and success metrics; ensure representative participant recruiting and high-quality data across countries and languages. • Synthesize qualitative and quantitative data into clear, decision-ready narratives; influence senior stakeholders across product, design, engineering, and go-to-market functions. • Manage external research partners and vendors in Europe, setting standards for quality, timelines, and budget while navigating time zones and local nuances. • Scale research impact by building playbooks, templates, and repositories; mentor partners on lightweight, self-serve methods where appropriate.

• Lead mixed-methods research to understand grocery journeys and in-store cart usage in priority markets, and how new technologies can modernize retailer operations and associate workflows. Turn findings into clear business opportunities for Connected Stores and Caper with product and strategy partners. • Plan and execute evaluation and tactical studies to support EU post-launches, including usability tests, surveys, concept and prototype testing, and opportunity sizing. • Conduct in-store research on smart cart and Connected Stores prototypes; coordinate with retailers and EU vendors to run safe, ethical, and repeatable field studies that drive rapid iteration. • Define research plans, sampling strategies, and success metrics; ensure representative participant recruiting and high-quality data across countries and languages. • Synthesize qualitative and quantitative data into clear, decision-ready narratives; influence senior stakeholders across product, design, engineering, and go-to-market functions. • Manage external research partners and vendors in Europe, setting standards for quality, timelines, and budget while navigating time zones and local nuances. • Scale research impact by building playbooks, templates, and repositories; mentor partners on lightweight, self-serve methods where appropriate.