Ciklum is looking for a Senior Business Analyst to join our team full-time in the US . We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product owners, we engineer technology that redefines industries and shapes the way people live. About the role: As a Senior Business Analyst, become a part of a cross-functional development team engineering experiences of tomorrow. STARS Performance Metrics: Completing the STARS dashboard started during the POC. This includes adding cut point predictions and adjustable stars rating predictions. The goal is to make this tool maintainable by non-technical business users. Responsibilities: - Elicit and document detailed functional and non-functional requirements from RDs and stakeholders - Create user stories, acceptance criteria, and process flow diagrams for the development team - Perform gap analysis between current RD workflows and the proposed AI-powered async model - Analyze market trends in the D2C nutrition space to inform the product roadmap - Assist in User Acceptance Testing (UAT) to ensure the final product meets clinical and business goals Requirements: - Strong analytical skills with the ability to synthesize complex clinical requirements into clear tickets - Experience in the Healthcare or Wellness sector is a major plus - Proficiency in requirement gathering techniques and documenting technical specifications - Basic understanding of AI/LLM capabilities to help define realistic product features - Excellent written and verbal documentation skills What`s in it for you? - Strong community: Work alongside top professionals in a friendly, open-door environment - Growth focus: Take on large-scale projects with a global impact and expand your expertise - Tailored learning: Boost your skills with internal events (meetups, conferences, workshops), Udemy access, language courses, and company-paid certifications - Endless opportunities: Explore diverse domains through internal mobility, finding the best fit to gain hands-on experience with cutting-edge technologies - Care: Healthcare, Basic Life Insurance, Short and Long-term disability insurance according to the Company’s Benefit Plans About us: At Ciklum, we are always exploring innovations, empowering each other to achieve more, and engineering solutions that matter. With us, you’ll work with cutting-edge technologies, contribute to impactful projects, and be part of a One Team culture that values collaboration and progress. In the US, Ciklum is growing fast—inviting experienced professionals to lead digital transformation alongside Fortune 500 clients. Be part of a company where innovation and impact go hand in hand. Want to learn more about us? Follow us on Instagram, Facebook, LinkedIn. Explore, empower, engineer with Ciklum! Interested already? We would love to get to know you! Submit your application. We can’t wait to see you at Ciklum.

Business Analyst Employment Type: Full-Time, Experienced Department: Information Technology CGS is looking for business analysts to work with a large federal agency! As a Business Analyst in Business operations and Content Strategy for CGS, you will partner with internal business owners and external partners to understand new business opportunities and define functional requirements.   CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.   Skills and attributes for success: - Support the development of briefings, agendas, and other general documentation support as directed, including training material and demonstration sessions for new and existing technologies to various stakeholders. - Document and analyze business and functional requirements so that they may be accurately translated into process maps and technical system requirements - Develop comprehensive documentation that meets organizational standards, to include but not limited to basic system architectural diagrams/wireframes, concepts of operations, monthly status reports - Create high-level briefings and communications materials for customers, management, and executive stakeholders - Work with the government and team members to identify, recommend, and implement opportunities for service delivery improvement and new technology implementation - Evaluate program materials and develop innovative approaches for improvement - Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation - Develop and implement a deep understanding of Microsoft and Atlassian products and services (Teams, SharePoint, Visio, Jira, Confluence) to translate complex product information into simple, polished, and engaging content - Research, outline, write, and edit new and existing content, working closely with various team members to understand project requirements - Develop content in various media forms for maximum usability, with a consistent and cohesive voice across all documentation - Perform risk management, including identifying, prioritizing, and mitigating risks, and communicating and escalating risks and issues - Support a continuous improvement process by providing recommendations on improving products, services, and processes. - Manage client interaction and expectations regarding team efforts - Identify and coordinate cross-team dependencies and collaboration - Continually seek opportunities to increase customer satisfaction, develop and deepen long-lasting client relationships Qualifications: - Must be a U.S. Citizen - Bachelor's Degree (Computer Science, or engineering) - Must be able to successfully complete a stringent Background Investigation and obtain required Government Security clearance - 7+ years of experience in business analysis, systems analysis, and/or design of information systems programs and related business processes - Experience working with phase-based and Agile delivery methods - Experience with Jira or other Agile tools - Ability to clearly communicate technical concepts to both technical and non-technical users. - Must be able to work well both in a team environment and independently. - Must possess exceptional attention to detail - Excellent interpersonal and communication skills - Familiarity with government projects and policy/procedures teams - Demonstrates ability to interact comfortably with Senior Leadership and/or Government Executives and staff on a day-to-day basis - Experience in managing client requirements and small teams - Excellent analytical skills and business presentation skills Ideally, you will also have: - Experience supporting DHS HQ or other US Federal Agencies    - Experience tracking and reporting project or program delivery progress and  budget execution - Experience developing project briefs and reports for non-technical audiences  - Knowledge of the federal acquisition lifecycle - Familiarity with Business Intelligence and Data Analytics - Project Management, Agile, and/or Cyber Certifications (PMP / ACP / CSM / SAFe / CISM) Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter) - Paid Time Off and Observance of State/Federal Holidays Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: https://cgsfederal.com/join-our-team/ For more information about CGS please visit: https://www.cgsfederal.com or contact: Email: [email protected] #CJ $60,000 - $110,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

• Serve as a liaison between business stakeholders, product development teams, and clients. • Prepare and deliver reports, plans, and technical expertise to support business decision-making. • Work with output solution partners to automate statement processing and support operational efficiency goals. • Apply expertise in data modeling, process mapping, and requirements documentation. • Manage large, complex projects or processes with limited oversight from management. • Produce reports, insights, and analysis to help the organization achieve operational targets. • Troubleshoot complex challenges and coordinate with technical teams to drive solutions to completion. • Influence policies, practices, and procedures based on insights and subject matter expertise. • Coach or review work for lower-level professionals when needed.

• Support Project Managers in delivering great outcomes to our client • Utilize Excel for analysis and presentation of information • Manage collection, input, and accuracy of data in numerous databases • Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress • Coordinate multiple initiatives and work within due dates for completion • Track project costs when needed • Utilize industry best practices, techniques, and standards throughout entire project execution • Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions • Stay up-to-date on the latest process and IT advancements to automate and modernize systems • Conduct meetings and presentations to share ideas and findings • Effectively communicate your insights and plans to cross-functional team members and client management when appropriate • Gather critical information from meetings with various stakeholders and produce useful reports • Work closely with clients, technicians, and managerial staff • Prioritize initiatives based on business needs and requirements • Manage competing resources and priorities