bout the Role Franki’s Sales team is seeking an Account Executive (SMB). This person will be responsible for commercializing hospitality businesses on Franki's platform. The right person for this role will be prospecting, qualifying leads, and closing deals primarily through inside sales. If you are someone who focuses on maximizing client retention, then this is a great role for you. Note: Candidates residing in our preferred locations will be given first consideration; Texas or California. What you’ll do: - Prospect for new clients within the local independent business sector, with a specific focus on hospitality, to expand Franki's customer base. - Qualify potential clients by assessing their needs and the fit with Franki's suite of products, ensuring efficient allocation of sales efforts. - Maximize the retention of customers to minimize churn, and you maximize revenue per customer. - Manage and nurture a book of business with disciplined pipeline management, keeping track of all customer interactions, deal stages, and potential revenue. - Drive the full sales cycle from initial contact to closing deals, primarily through inside sales techniques such as cold calling, email campaigns, and virtual meetings. - Become an expert in Franki's suite of products and services, understanding in detail their value proposition for the hospitality sector. - Gather and provide feedback to the leadership and product development teams on market trends, customer needs, and product performance. - Collaborate closely with the Head of Sales and other team members to align on sales strategies, share best practices, and ensure a cohesive approach to meeting sales targets. You’re a good fit if you have... - Bachelor’s degree or 3+ years of outbound sales experience - 1+ year of outbound sales experience, ideally in the hospitality sector. - Proficiency in G-suite products and email communication. - Experience with Salesforce, HubSpot, or similar sales CRM systems. Bonus points if you have... - Have a proven track record of exceeding quota. - Work at a food-focused consumer technology company. Perks & Benefits - Remote work: Our team works remotely across the US but primarily PST time zone; we travel together several times a year for company kick-offs and mid-year meetings. - PTO: 15 days per year, plus additional PTO between Christmas and the end of the year (25th Dec - 31st Dec). Additionally, we recognize 11 public holidays per year. - Medical, dental & vision: We cover 100% of Medical, Vision, and Dental insurance costs for employees. - 401(k) - Equipment: Computer & technology equipment applicable to your role. - Monthly Stipend: $40 (Tax-free) to cover home office expenses

• Full-Cycle Sales Ownership - Manage the complete sales process from initial discovery calls through contract signature and client onboarding • Relationship Building & Networking - Leverage your restaurant industry connections and actively build new relationships with restaurant operators, GMs, and ownership groups • Consultative Discovery - Conduct thorough discovery calls to understand operational pain points and position opsi as the solution to real business challenges • Product Education - Articulate the value of opsi's platform to restaurant professionals, demonstrating how our technology solves their specific operational challenges • Pipeline Management - Maintain and grow a healthy sales pipeline, consistently meeting monthly sales targets and client acquisition goals • Market Intelligence - Provide feedback to product and operations teams based on prospect conversations and competitive landscape insights

• Own and manage the full sales cycle from prospecting to close. • Develop new business leads and enhance existing relationships. • Utilize prospecting and research tools, coordinate with assigned reps to qualify opportunities; prepare for and book pitch meetings with target prospects. • Strategize with team members to innovate & improve the overall sales development process. • Use sales development best practices, industry insights, and enablement technology to build and maintain a high-quality pipeline and connect with new prospects. • Conduct discovery, deliver tailored demos, and communicate our value proposition to senior-level stakeholders. • Partner closely with Product, Marketing, and Customer Success to create aligned revenue strategies and seamless handoffs.

• Act as a sales professional identifying new business opportunities. • Meet with potential clients to understand their business requirements. • Translate client needs into value propositions using Google Workspace. • Build trust and long-term relationships with stakeholders. • Collaborate with PO to align solutions with client needs. • Provide feedback on market lead-qualification strategies.