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CrossCountry Freight Solutions (CCFS) is an exceptional company with a mission to achieve universal prosperity with our Customers, Company, Team Members, & Communities. We use the latest technology to provide quality service and on-time delivery to our customers. CCFS provides direct service throughout the Western and Central United States. We look forward to having you Hitch on and Prosper with us!
Business Development Representative
Location
United States
Posted
93 days ago
Salary
$60K - $75K / year
No structured requirement data.
Job Description
Business Development Representative
CrossCountry Freight Solutions
Job Title: Business Development Representative Department: Business Development Job Status: Exempt Compensation: Direct Reports: No COMPANY OVERVIEW CrossCountry Freight Solutions (CCFS) is an exceptional company with a mission to achieve universal prosperity with our Customers, Company, Team Members, & Communities. We use the latest technology to provide quality service and on-time delivery to our customers. CCFS provides direct service throughout the Western and Central United States. We look forward to having you Hitch on and Prosper with us! JOB TITLE: Business Development Representative DEPARTMENT: Business Development JOB STATUS: Exempt SALARY RANGE: $60,000-$75,000 + Incentive (Depending on skills and knowledge) + uncapped commissions LOCATION: Phoenix, AZ (Remote) - Must be located in or near Phoenix REPORTS TO: Regional Sales Director DIRECT REPORTS: No JOB SUMMARY Join our team as a Business Development Representative, where you'll build and manage a portfolio of customers shipping freight via Less-Than-Truckload (LTL) transportation. This is a consultative, relationship-focused sales role where you'll qualify leads, uncover customer needs, position our service-based value proposition, and manage accounts through successful conversion and long-term retention. You'll work within a structured sales process, using CRM and mobile technology to manage 50+ customer relationships at different stages. Success requires strong organization, persistence, and relationship-building skills, along with the ability to quickly learn our network and service offerings. The ideal candidate thrives in a structured environment, follows established processes, and manages multiple relationships effectively. They are resilient, enjoy helping customers solve problems, and adapt quickly to new technology. Motivated to build a long-term career with growth opportunities, they value integrity and doing what’s right for both customers and the company. No logistics experience is required, as comprehensive training is provided. ESSENTIAL JOB DUTIES - Qualify 5+ inbound leads per week using structured discovery process (1 week qualification period) - Conduct consultative discovery calls to understand customer shipping needs, pain points, and requirements - Position service-based value proposition (transit time, reliability, claims ratio) vs. price-only competitors - Manage 3-week conversion period with systematic follow-up and proactive customer engagement - Handle first 3 weeks post-conversion (highest service issue risk) with intensive customer support - Maintain 50+ retained customer relationships with consistent touchpoints and value-added service - Use CRM daily to track all activities, opportunities, and customer interactions accurately - Follow established sales process and complete assigned tasks within company systems - Coordinate with operations, customer service, and claims teams to resolve issues - Target: $750k annual revenue growth (8-10 new $50k+ customers per year) SUCCESS METRICS - Pipeline: Minimum 4 qualified opportunities at all times - Activity: 5 new leads qualified per week - Conversion: 8-10 new customers per year ($50k+ annual revenue each) - Retention: 99%+ customer retention rate - Revenue Growth: $750k annual incremental revenue - CRM Compliance: 100% opportunity and activity tracking MINIMUM REQUIREMENTS - No prior logistics or LTL experience required - we provide comprehensive training - B2B sales experience preferred but not required - Comfortable with technology: CRM systems, mobile applications, Microsoft Office - Strong organizational skills and ability to work within structured processes - Self-motivated with ability to work independently - Valid driver's license and reliable transportation WHAT WE OFFER - Year 1 total compensation potential: $75-90k - Top performers earn $100k+ - Comprehensive paid training on LTL industry and our network - Clear promotion path: Outside Sales → Senior Outside Sales (1+ years) → National Sales (2+ years) - Mileage Reimbursement - Laptop, mobile phone, CRM and sales tools #SALES BENEFITS: • Medical, Vision, Dental, Supplemental, and Life Insurances available. • Paid time off, paid holidays, paid community volunteer time • 401k retirement plan
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Business Development Representative
CrossCountry Freight SolutionsCrossCountry Freight Solutions (CCFS) is an exceptional company with a mission to achieve universal prosperity with our Customers, Company, Team Members, & Communities. We use the latest technology to provide quality service and on-time delivery to our customers. CCFS provides direct service throughout the Western and Central United States. We look forward to having you Hitch on and Prosper with us!
Job Title: Business Development Representative Department: Business Development Job Status: Exempt Compensation: Direct Reports: No COMPANY OVERVIEW CrossCountry Freight Solutions (CCFS) is an exceptional company with a mission to achieve universal prosperity with our Customers, Company, Team Members, & Communities. We use the latest technology to provide quality service and on-time delivery to our customers. CCFS provides direct service throughout the Western and Central United States. We look forward to having you Hitch on and Prosper with us! JOB TITLE: Business Development Representative DEPARTMENT: Business Development JOB STATUS: Exempt SALARY RANGE: $60,000-$75,000 + Incentive (Depending on skills and knowledge) + uncapped commissions LOCATION: Dallas, TX (Remote) - Must be located in or near Dallas REPORTS TO: Regional Sales Director DIRECT REPORTS: No JOB SUMMARY Join our team as a Business Development Representative, where you'll build and manage a portfolio of customers shipping freight via Less-Than-Truckload (LTL) transportation. This is a consultative, relationship-focused sales role where you'll qualify leads, uncover customer needs, position our service-based value proposition, and manage accounts through successful conversion and long-term retention. You'll work within a structured sales process, using CRM and mobile technology to manage 50+ customer relationships at different stages. Success requires strong organization, persistence, and relationship-building skills, along with the ability to quickly learn our network and service offerings. The ideal candidate thrives in a structured environment, follows established processes, and manages multiple relationships effectively. They are resilient, enjoy helping customers solve problems, and adapt quickly to new technology. Motivated to build a long-term career with growth opportunities, they value integrity and doing what’s right for both customers and the company. No logistics experience is required, as comprehensive training is provided. ESSENTIAL JOB DUTIES - Qualify 5+ inbound leads per week using structured discovery process (1 week qualification period) - Conduct consultative discovery calls to understand customer shipping needs, pain points, and requirements - Position service-based value proposition (transit time, reliability, claims ratio) vs. price-only competitors - Manage 3-week conversion period with systematic follow-up and proactive customer engagement - Handle first 3 weeks post-conversion (highest service issue risk) with intensive customer support - Maintain 50+ retained customer relationships with consistent touchpoints and value-added service - Use CRM daily to track all activities, opportunities, and customer interactions accurately - Follow established sales process and complete assigned tasks within company systems - Coordinate with operations, customer service, and claims teams to resolve issues - Target: $750k annual revenue growth (8-10 new $50k+ customers per year) SUCCESS METRICS - Pipeline: Minimum 4 qualified opportunities at all times - Activity: 5 new leads qualified per week - Conversion: 8-10 new customers per year ($50k+ annual revenue each) - Retention: 99%+ customer retention rate - Revenue Growth: $750k annual incremental revenue - CRM Compliance: 100% opportunity and activity tracking MINIMUM REQUIREMENTS - No prior logistics or LTL experience required - we provide comprehensive training - B2B sales experience preferred but not required - Comfortable with technology: CRM systems, mobile applications, Microsoft Office - Strong organizational skills and ability to work within structured processes - Self-motivated with ability to work independently - Valid driver's license and reliable transportation WHAT WE OFFER - Year 1 total compensation potential: $75-90k - Top performers earn $100k+ - Comprehensive paid training on LTL industry and our network - Clear promotion path: Outside Sales → Senior Outside Sales (1+ years) → National Sales (2+ years) - Mileage Reimbursement - Laptop, mobile phone, CRM and sales tools #SALES BENEFITS: • Medical, Vision, Dental, Supplemental, and Life Insurances available. • Paid time off, paid holidays, paid community volunteer time • 401k retirement plan
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ESSENTIAL JOB DUTIES - Qualify 5+ inbound leads per week using structured discovery process (1 week qualification period) - Conduct consultative discovery calls to understand customer shipping needs, pain points, and requirements - Position service-based value proposition (transit time, reliability, claims ratio) vs. price-only competitors - Sell value-based solutions and justify premium pricing through ROI and service differentiation - Manage 3-week conversion period with systematic follow-up and proactive customer engagement - Handle first 4-6 weeks post-conversion (highest service issue risk) with intensive customer support - Maintain 50+ retained customer relationships with consistent touchpoints and value-added service - Manage strategic accounts ($100k+ annual revenue) requiring premium service offerings - Advise customers on integration technologies (API/EDI), TMS systems, and logistics options - Use CRM daily to track all activities, opportunities, and customer interactions accurately - Follow established sales process and complete assigned tasks within company systems - Coordinate with operations, customer service, and claims teams to resolve issues - Collaborate with 4-5 Outside Sales reps on shared accounts and provide guidance - Handle more complex shipping problems requiring creative solutions and network knowledge - Maintain deep understanding of competitive landscape and alternative transportation modes - Target: $1M annual revenue growth (8-10 new $100k+ customers per year) SUCCESS METRICS - Pipeline: 6-8 qualified opportunities at all times (longer sales cycles) - Activity: 5 new leads qualified per week - Conversion: 8-10 new customers per year ($100k+ annual revenue each) - Retention: 99%+ customer retention rate - Revenue Growth: $1M annual incremental revenue - Premium Service Mix: Higher percentage of full indemnity, time-critical shipments - CRM Compliance: 100% opportunity and activity tracking MINIMUM REQUIREMENTS - REQUIRED: 1 year with our company OR 2 years LTL industry experience - Demonstrated success in Outside Sales role (if internal promotion) - Deep network knowledge and ability to advise customers on routing and service options - Proven ability to sell value over price and justify premium pricing - Conversational knowledge of 3PLs, API/EDI integration, TMS systems, and broader logistics modes - Comfortable with technology: CRM systems, mobile applications, Microsoft Office - Strong organizational skills and ability to work within structured processes - Self-motivated with ability to work independently - Valid driver's license and reliable transportation - Bachelor's degree preferred but not required WHAT WE OFFER - Year 1 total compensation potential: $100-130k - Top performers earn $150k+ - Clear promotion path to National Sales (2+ years) - Mileage Reimbursement - Laptop, mobile phone, CRM and sales tools - Advanced sales training and professional development #SALES BENEFITS: • Medical, Vision, Dental, Supplemental, and Life Insurances available. • Paid time off, paid holidays, paid community volunteer time • 401k retirement plan
Business Development Representative
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Job Title: Business Development Representative Department: Business Development Job Status: Exempt Compensation: Direct Reports: No COMPANY OVERVIEW CrossCountry Freight Solutions (CCFS) is an exceptional company with a mission to achieve universal prosperity with our Customers, Company, Team Members, & Communities. We use the latest technology to provide quality service and on-time delivery to our customers. CCFS provides direct service throughout the Western and Central United States. We look forward to having you Hitch on and Prosper with us! JOB TITLE: Business Development Representative DEPARTMENT: Business Development JOB STATUS: Exempt SALARY RANGE: $60,000-$75,000 + Incentive (Depending on skills and knowledge) + uncapped commissions LOCATION: Kansas City, KS (Remote) - Must be located in or near Kansas City REPORTS TO: Regional Sales Director DIRECT REPORTS: No JOB SUMMARY Join our team as a Business Development Representative, where you'll build and manage a portfolio of customers shipping freight via Less-Than-Truckload (LTL) transportation. This is a consultative, relationship-focused sales role where you'll qualify leads, uncover customer needs, position our service-based value proposition, and manage accounts through successful conversion and long-term retention. You'll work within a structured sales process, using CRM and mobile technology to manage 50+ customer relationships at different stages. Success requires strong organization, persistence, and relationship-building skills, along with the ability to quickly learn our network and service offerings. The ideal candidate thrives in a structured environment, follows established processes, and manages multiple relationships effectively. They are resilient, enjoy helping customers solve problems, and adapt quickly to new technology. Motivated to build a long-term career with growth opportunities, they value integrity and doing what’s right for both customers and the company. No logistics experience is required, as comprehensive training is provided. ESSENTIAL JOB DUTIES - Qualify 5+ inbound leads per week using structured discovery process (1 week qualification period) - Conduct consultative discovery calls to understand customer shipping needs, pain points, and requirements - Position service-based value proposition (transit time, reliability, claims ratio) vs. price-only competitors - Manage 3-week conversion period with systematic follow-up and proactive customer engagement - Handle first 3 weeks post-conversion (highest service issue risk) with intensive customer support - Maintain 50+ retained customer relationships with consistent touchpoints and value-added service - Use CRM daily to track all activities, opportunities, and customer interactions accurately - Follow established sales process and complete assigned tasks within company systems - Coordinate with operations, customer service, and claims teams to resolve issues - Target: $750k annual revenue growth (8-10 new $50k+ customers per year) SUCCESS METRICS - Pipeline: Minimum 4 qualified opportunities at all times - Activity: 5 new leads qualified per week - Conversion: 8-10 new customers per year ($50k+ annual revenue each) - Retention: 99%+ customer retention rate - Revenue Growth: $750k annual incremental revenue - CRM Compliance: 100% opportunity and activity tracking MINIMUM REQUIREMENTS - No prior logistics or LTL experience required - we provide comprehensive training - B2B sales experience preferred but not required - Comfortable with technology: CRM systems, mobile applications, Microsoft Office - Strong organizational skills and ability to work within structured processes - Self-motivated with ability to work independently - Valid driver's license and reliable transportation WHAT WE OFFER - Year 1 total compensation potential: $75-90k - Top performers earn $100k+ - Comprehensive paid training on LTL industry and our network - Clear promotion path: Outside Sales → Senior Outside Sales (1+ years) → National Sales (2+ years) - Mileage Reimbursement - Laptop, mobile phone, CRM and sales tools #SALES BENEFITS: • Medical, Vision, Dental, Supplemental, and Life Insurances available. • Paid time off, paid holidays, paid community volunteer time • 401k retirement plan
