• Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making • Connect the dots from technology solutions, inclusive of the Pure Storage portfolio and others from the ecosystem, to measurable customer business outcomes • Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business • Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces • Take control of evaluations, benchmarks and system configurations • Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts • Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity • Seek out and spur new opportunities for interoperability, functional, and performance testing/validation • Promote mutual roadmap and planning exchanges • Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives • Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning • Move with market trends and competitive landscape to promote thought leadership within our organization • Lead by example living the Pure Values: Persistence, Creativity, Teamwork, Ownership and Customer-first

• Configure forms, reports, and workflows to suit business requirements. • Configure system features, such as onboarding, performance, learning, succession, and recruitment. • Configure and maintain security of HR system features and data. • Gather, synthesize, and interpret data to address business needs. • Partner with IT and software teams (Azure, Benefits Carriers, Concur, GPTW) to ensure data flow and accuracy. • Enhance existing HR systems artifacts, processes, and systems to facilitate automated workflows and processes. • Follow best practices and team standards associated with data management and system maintenance. • Deliver updates regarding Major Release to HR/Company teams highlighting key changes and enhancement opportunities. • Maintain accuracy of HR data. • Maintain documentation associated with team processes and standards. • Serve as the primary point of contact for solving complex backend/data issues across technical HR systems. • Partner with relevant stakeholders to gather requirements and solidify solutions. • Provide regular updates on progress and escalate issues as necessary. • Work on multiple projects simultaneously, prioritizing appropriately. • Perform additional responsibilities as assigned.

• Drive the evolution of our firmware by architecting scalable systems, leading the design and creation of embedded-focused CI/CD pipelines, and managing fleet-wide OTA delivery. • Help architect, implement, diagnose, and tune multi-protocol (WiFi, BLE, LoRa) communication stacks, ensuring reliability and seamless connectivity. • Oversee the end-to-end development and performance optimization of firmware for a variety of both microprocessors and microcontrollers. • Help improve the structure of the on-device software by defining clearer component boundaries, interfaces between firmware and device services, and abstractions that support multiple hardware variants. • Work closely with hardware, application, and ML engineers, Product Managers, key-stakeholders, and our JDM partners to define product and system requirements. • Stay current with industry trends and emerging technologies. Introduce new methodologies and technologies to both enhance performance and meet design specifications, and help your team grow. Provide deep technical expertise and support in embedded systems development, testing, and validation across the product lifecycle. • Leverage your experience making great technical design decisions, lead decision-making on prototyping options, conduct testing, and validate embedded system performance and reliability against requirements, including security, environmental, and accelerated testing. Ensure all embedded software meets regulatory standards and industry best practices. Set quality and reliability specifications. • Troubleshoot and diagnose complex, real-world issues - then recommend and implement effective solutions in a timely manner. • Contribute to the long-term hardware and embedded systems roadmap, aligning development with the company’s product and platform roadmap.

• Troubleshoot data discrepancies and transformation issues across multiple data sources. • Conduct data analysis, mapping, and validation to support monthly production and customer deliverables. • Respond to customer inquiries and support integration efforts. • Maintain and update documentation, knowledge bases, and training materials. • Monitor system health and maintain queue hygiene. • Participate in Agile ceremonies and collaborate with cross-functional teams.