• This intern will support the Customer Service & Fulfillment Team with manual fulfillment request processing and FastTrack pass delivery. • Handle customer support tasks and help monitor product performance and the DCS/system operations. • Manual fulfillment processing & pass delivery: Monitor incoming customer requests and provide the service manually. • Learn and follow the full internal process and understand what actions are needed for different airports & airlines. • Customer communication & support: Respond to customer questions and requests, resolve service/product issues, and handle any problems customers face during the service journey. • System monitoring & incident reporting: Track system/product performance, identify issues via customer feedback, and report them to developers clearly and on time. • Follow-up and resolution: Inform customers once an issue is resolved and ensure the service/product is delivered correctly. • Additional operational tasks: Handle small ad-hoc tasks connected to fulfillment and customer support.

• Provides a high level of customer service by responding to telephone or email inquiries, requests, and problems • Researches and resolves problems and errors which may include those related to fraud support and internet operations • Obtains a thorough knowledge of products, services, rates, terms, fees, applicable regulations, systems and procedures • Acts as a liaison between customers and various U.S. Bank departments to resolve more complex customer or technology issues • Processes and responds to U.S. Bank customer inquiries utilizing multiple systems to provide information on accounts while answering every call with professionalism and accuracy • Demonstrates a genuine interest in customers and asks questions to resolve their concerns while understanding how U.S. Bank can help meet their financial needs • Presents options to customers about ways to make their banking easy and convenient, while ensuring the needs of the customer always come first

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description AO Globe Life is seeking motivated individuals to join our growing team as Remote Entry-Level Managing Agents. This fully remote opportunity is ideal for candidates looking to begin a meaningful career in a flexible and supportive environment while making a positive impact on the lives of others. In this role, you’ll receive comprehensive training, access to qualified member requests, and full operational support—allowing you to focus on building relationships and guiding families through important benefit decisions. Key Responsibilities - Connect with members using our established database of individuals who have requested information - Assess financial protection needs and recommend appropriate benefit solutions - Clearly explain available coverage options and answer client questions - Maintain consistent follow-up throughout the application and enrollment process - Support active policyholders with policy reviews, beneficiary updates, and claims guidance - Maintain accurate records and ensure compliance with regulatory and ethical standards Qualifications - Strong verbal and written communication skills - Comfort using digital tools and virtual communication platforms - Excellent organization and time management abilities - Self-motivation and attention to detail - Customer service or sales experience (preferred but not required) - A competitive mindset and strong problem-solving skills - Ability to work independently while collaborating with a team - Openness to mentorship, coaching, and continuous learning Benefits - Unlimited Income Potential - Performance-based compensation with top performers earning six figures annually. - 100% Remote Work - Flexible scheduling that allows you to work from anywhere in the United States. - Qualified Member Requests - Work with individuals who have expressed interest in learning about available benefits. - No Startup Costs - All training, technology, and resources are provided. - Performance Incentives - Bonuses, recognition programs, and additional reward opportunities for high performers. - Union Membership - Access to representation and support through OPEIU Local 277. - Build a Career That Makes an Impact Requirements - Must be a U.S. resident or citizen - Must be legally authorized to work and physically located in the United States

• Resolve customer inquiries and issues promptly. • Learn and master ShowingTime products and services. • Apply a range of support tools to assist customers effectively. • Follow standardized processes while adapting to individual needs. • Document cases accurately and efficiently. • Prioritize and complete pending cases. • Meet performance and productivity metrics. • Collaborate with internal and external support teams. • Promote additional ShowingTime products and services to customers.