Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Remote Customer Service Representative $14.00 HR We are currently NOT hiring in the following geographies, including but not limited to: AK, CA, HI, MA, IL, MT, NY, WA, CT, NJ, MD, CO, ME, AZ, MO, NE, RI, VT, OR. And the following areas: Washington D.C., Minneapolis MN  Are you passionate about helping others and delivering exceptional service? Join our dynamic team where you become the first point of contact for our client’s customers. With paid training, competitive pay at $14/hr, and a range of incentives and benefits, you'll be empowered to make a real impact every day. What We Offer: - Work From Home - Full Time Employment (40 hours/week) - Must have flexibility to work any of our 8-hour shift schedules during our business hours. - Business Hours: Monday – Sunday, 24/7 - Competitive Pay: $14.00 starting on day one - Pay is $14/hour which may be below your state's minimum wage.  Please take this into consideration when applying. - Shift differential: $1.50 per hour for hours between 6PM- 6AM - Weekend Shift Differential: $1.00 per hour (Sat and Sun, 6am-6pm) - Incentive Plan: Opportunity to earn up to an additional $350 per month after training, by meeting performance metrics (call quality, attendance, and schedule adherence). - Career Growth: Opportunities to advance your career in a supportive, innovative environment. - Benefits: Comprehensive benefit options and a great work environment that values your success.  What You’ll Do: - Efficiently manage a high volume of inbound calls in a fast-paced environment. - Listen actively to understand customer needs and offer clear, accurate information. - Access cardholder accounts to provide information about payments and benefits deposited by state or federal agencies. - Assist cardholders with inquiries regarding transactions and account statuses. - Process transactions efficiently via web-based applications and handle research requests with precision. - Communicate in a warm, empathetic manner while ensuring confidentiality and compliance with all regulations. - Maintain in-depth knowledge of company and client programs, policies, and technology. - Support team operations during peak times or absences to help maintain seamless service.  What We’re Looking For: - A dependable team member with a strong work ethic who values punctuality and can commit to a consistent work schedule, including 100% attendance during our three-to-six-week paid training period. - An effective and confident communicator with strong written and verbal skills, able to clearly explain complex information and connect with customers in a professional manner. - A calm and composed professional who can navigate challenging conversations with empathy and efficiency. - A customer service enthusiast who excels in navigating multiple screens and applications while guiding customers to the best solution. - A tech-savvy problem solver who’s comfortable learning and adapting to new tools and technologies. - A focused multitasker who thrives in a structured, high-volume call center environment.  Required Qualifications: - Must be at least 18 years old and possess a High School Diploma or equivalent. - Must have 6 months of Customer Service, Call Center or Dispatch experience. - Complete a background check, credit check, and security fingerprinting. - Compliance with camera requirements for meetings and training. - Internet Service: Must have a verified, secure, reliable, and high-speed internet connection to support business needs. - Work Area: Must have an established, dedicated work area equipped with a desk, chair, electrical outlet, and direct LAN connection. - Equipment: The company will provide all necessary computer equipment - Internet Speed Test: Must complete an internet speed test and achieve a minimum of 50 Mbps upload and 50 Mbps download. - Working knowledge of computers and Windows applications.  Preferred Qualifications: - 1+ years of previous call center experience  #Remote44 Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $14 per hour.  Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  click here to access or download the form.  Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves supporting PRISM users across various government agencies. - Work with clients to provide a broad range of implementation and integration tasks including requirements analysis, business process analysis, system configuration, testing, training, and post-implementation support - Help drive successful operation of Unison’s product suite by delivering high quality advisory and support services to government contractors - Ensure assigned tasks are performed on target, on time, and on budget, and that client personnel appreciate the value of the work performed - Understand client’s business objectives and help clients achieve their goals - Interaction with senior client leadership to define project goals, execute against plan and manage issues and risks Consultants are continuously challenged through client projects and build skills towards a fulfilling career. All consultants receive product and federal acquisition training and receive career development guidance from experienced professionals. Employees also enjoy an attractive and competitive benefits package. Qualifications - Professional experience with one or more of the following: - Prior consulting/training experience, preferably with a top consulting firm - Possesses superior client relationship skills - Exceptional written and verbal communications skills - Self-starter, quick learner, and team player - Proficient in the basics of Microsoft Excel, PowerPoint and Word - BA or BS degree in a related field or equivalent experience - Business experience in government contractor functions such as proposal management, contract management and/or procurement is preferable - Washington DC Metropolitan area Requirements - Applicants may need to be the subject of a security investigation and may need to meet eligibility requirements for access to classified information, to include U.S. Citizenship. Compensation - Base Salary: $60,000 - $75,000 - Final compensation will depend on factors such as geographic location, experience, and qualifications. In-Person Interview - Our hiring process requires one in-person meeting, typically the final interview. Travel and accommodations will be provided. Remote Work - On-site working requirements vary. Why Join Unison Unison has pioneered the creation of innovative software for federal agencies, program offices, and government contractors worldwide. We believe that there is power in moving in unison. Our culture and values reflect this belief and are central to achieving our mission of powering the business of government. Rather than chasing short-lived tech trends, Unison delivers proven software that simplifies the complexities of federal business. Our technology combines innovative thinking with precise federal know-how, addressing critical details others overlook. Designed with purpose and engineered to endure, our software provides consistent performance, allowing federal agencies and contractors to stay focused on their missions. Equal Employment Opportunity Unison provides equal employment opportunities to all employees and applicants for employment without regard to race, color, national origin, sex, gender identity, sexual orientation, religion, disability status, age, genetics, veteran status, or any other characteristic protected by federal, state, or local laws.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This fully remote opportunity offers flexibility, structured training, and a supportive team environment designed to help you grow professionally while making a real impact. - Reach out to individuals who have requested information about coverage options - Schedule and conduct virtual consultations via Zoom - Assess client needs and recommend appropriate life, accident, and supplemental benefits - Guide clients through the enrollment and policy education process - Maintain accurate and compliant digital records - Participate in weekly training sessions, team meetings, and coaching calls - Collaborate with leadership and teammates to improve performance and share strategies Qualifications - Strong communicator comfortable speaking with clients on Zoom - Self-motivated and able to work independently in a remote environment - Organized and comfortable using digital tools and CRM systems - Legally authorized to work in the United States - Access to a Windows-based computer/laptop and reliable high-speed internet Benefits - 100% Remote Position – Work from anywhere in the U.S. - Flexible Scheduling – Set a schedule that fits your lifestyle - Weekly Pay via direct deposit - Warm, Pre-Interested Leads Provided – No cold prospecting required - Full Training & Licensing Support - Health Insurance Premium Reimbursement - Monthly & Quarterly Performance Bonuses - Leadership Advancement Opportunities - Supportive and collaborative team culture Company Description AO Globe Life has served working families for more than 70 years. Through partnerships with unions, credit unions, and veteran organizations, we provide supplemental life and health benefits designed to protect families and strengthen financial security. Our organization focuses on mentorship, professional development, and long-term career growth for individuals who are committed to making a difference.

• Lead, coach, and support a team of approximately five Customer Service / Support Representatives, ensuring the team delivers timely, accurate, and professional service in a fast-paced distribution environment • Serve as the primary escalation point for complex or urgent customer issues, including product shortages, shipping delays, inventory discrepancies, delivery concerns, and order fulfillment challenges. • Ensure customer inquiries related to order status, product availability, delivery tracking, returns, exchanges, and shipment updates are handled with urgency, accuracy, and professionalism • Oversee and support the management of pricing files for major customers, helping ensure accuracy and responsiveness for key accounts and commercial partners • Partner closely with Account Managers and commercial team members to support customer needs, communicate order or inventory issues, and provide information needed for major RFPs, customer requests, and account support • Collaborate with functional teams including warehouse, logistics, supply chain, inventory management, finance, and sales to resolve service issues and improve the overall customer experience • Monitor customer orders proactively to identify potential fulfillment concerns, escalate risks appropriately, and help prevent customer-impacting delays • Track customer service KPIs such as response time, order accuracy, issue resolution time, and customer satisfaction to identify trends, performance gaps, and opportunities for improvement. • Recommend and implement process improvements that support order accuracy, delivery speed, inventory visibility, and overall customer service efficiency • Oversee onboarding and ongoing training for Customer Service Representatives, ensuring the team has strong product knowledge, systems proficiency, and an understanding of distribution, logistics, and customer support best practices • Foster a positive, collaborative, and accountable team environment that supports communication, problem-solving, professional growth, and high-quality customer service • Support organizational change initiatives and communicate updates clearly to the team • Perform other duties as assigned