• Track, analyze, and report on key performance indicators such as hit ratios, premium growth, loss ratios, claims trends, and retention, using data insights to inform strategy and mitigate risk • Oversee policy and form development, review, and continuous improvement to support program compliance and competitiveness • Review and manage referrals or exceptions, including non-renewals and cancellations • Analyze claims and loss reports, identifying trends and areas of concern • Serve as a subject matter expert and trusted advisor across departments, providing guidance, insights, and approvals for customer-facing content • Cultivate and manage strong carrier partnerships • Architect and refine sales and support processes • Identify and apply, where applicable, AI-driven solutions to improve efficiency, decision-making, and support the ongoing success of insurance programs • Partner with stakeholders to ensure seamless program execution and measurable success • Prepare business cases and executive summaries that influence strategic decisions.

• Develop rapport through frequent (minimum monthly) check-in phone calls with 100% of partner hospitals • Schedule, prepare for, and lead onsite annual executive reviews for 100% of partner hospitals • Create prioritized action plans for 100% of issues for partner hospitals; make assignments, deadlines and follow up with responsible teammates • Achieve Net Promoter Score (NPS) (“How likely are you to recommend Rural Physicians Group) 80% response rate and achieve CEO NPS of 8/10 or higher • Provide facility onboarding detail to ensure new providers are aware of facility critical success factors and key pressure points • Engage RPG Regional Medical Director and local Chief Hospitalists in problem solving • Lead Regional program overview meetings, presenting the health status of each program to Executive Leadership Team on a monthly cadence • Lead internal meetings across multiple departments (Regional Workshops) on a bi-weekly cadence (every two weeks) • Assist Provider Operations Coordinator team with ensuring 24/7 coverage and engaging facility leadership as needed • Lead and manage new program launches, including on-site visits and virtual meetings with internal departments and hospital administrators • Identify facility workflows and opportunities for improvement • Identify opportunities for additional RPG service lines in current partner facilities • Maintain accurate and current customer data in database • Work with the Chief Medical Officer on any ad hoc administrative duties • Mentor and work collaboratively with other RPD team members for the betterment of the group • Help train new RPD team members to be successful in their new roles • Project management of various projects that drive value to the organization • Other duties as assigned

About the role The Program Coordinator – Scientific Affairs supports the planning, coordination, and execution of HRCRS scientific initiatives, serving as a central operational and research support role within the Scientific Affairs department. This position blends project coordination, research assistance, and scientific operations, enabling the successful delivery of registry-based research, survey research projects, investigator collaborations, and sponsor-supported studies. The Program Coordinator works closely with scientists, statisticians, project managers, and external collaborators to ensure that scientific projects remain organized, methodologically sound, and on schedule. This role is ideal for an individual with formal training or applied experience in research who is seeking to build depth in real-world evidence generation, implementation research, and healthcare technology evaluation. What you'll do Scientific Project Coordination - Coordinate timelines, milestones, and deliverables for Scientific Affairs projects, including registry studies, survey research initiatives, and collaborative research programs - Track project status, action items, and dependencies to ensure timely execution and follow-through - Support meeting preparation, documentation, and follow-up for scientific working groups, investigator meetings, and research workshops Research Support & Assistantship - Assist with research protocol development, study documentation, and regulatory or ethics-related materials as needed - Support data-related activities, including data cleaning support, literature reviews, qualitative transcript organization, or synthesis preparation - Assist in the preparation of scientific outputs such as abstracts, posters, reports, and internal research summaries - Maintain organized study files and documentation in accordance with HRCRS research standards Cross-Functional Collaboration - Serve as a liaison between Scientific Affairs and internal teams such as Operations and RWE. - Coordinate with external stakeholders, including clinicians, investigators, research sites, and industry partners - Support collaborative research activities by organizing inputs, tracking feedback, and synthesizing outputs Documentation, Tracking & Reporting - Maintain accurate project documentation, trackers, and reporting tools to support transparency and accountability - Prepare internal status updates and summary materials for Scientific Affairs team Quality, Growth & Innovation - Contribute to continuous improvement of Scientific Affairs workflows, templates, and project management practices - Stay current with developments in clinical research, public health research, and implementation science - Support special projects and emerging initiatives within the Scientific Affairs department as assigned Qualifications Education & Experience - Bachelor’s or Master’s degree in a scientific field such as Public Health, Health Sciences, Epidemiology, Biology, Social Sciences, or a related discipline OR A combination of relevant education and substantial experience in clinical, public health, or health services research - Prior experience or formal training in research methods (quantitative, qualitative, or mixed methods) - Experience in a research, academic, healthcare, CRO, or public health setting preferred Core Skills & Competencies - Strong organizational and project coordination skills, with the ability to manage multiple workstreams simultaneously - Working knowledge of research workflows, including protocol development, data collection, IRB-related processes, or study documentation - Excellent written and verbal communication skills, particularly for scientific and professional audiences - High attention to detail and commitment to accuracy in documentation and reporting - Proficiency with collaborative tools and project tracking platforms (e.g., MS Teams, MS Excel, HubSpot) - Ability to work independently while contributing effectively to cross-functional scientific teams - Interest in real-world evidence, implementation science, healthcare innovation, or medical technology evaluation LOCATION AND TRAVEL REQUIREMENTS: This is a fully remote position and may be performed anywhere within the United States of America. Occasional domestic travel may be required for company meetings, audits, etc. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

About the role: Revalia is pioneering Human Data Trials — a new paradigm for accelerating translational medicine by linking donated human organs to cutting-edge research. Our platform provides biotech, pharma, and medtech innovators with unparalleled access to human biology at scale, reducing reliance on animal models and speeding the path to patients. We are seeking a highly organized, customer-centric Program Manager to drive the successful delivery of programs in close partnership with our customers and internal scientific, operational, and commercial teams. This role is responsible for overseeing complex, multi-stakeholder projects from initiation through completion, ensuring exceptional customer experience, clear communication, and on-time delivery. The ideal candidate combines strong program management skills with the ability to organize and lead meetings, produce high-quality reports and scientific written materials (e.g., grants, reports, presentations), translate technical information for diverse audiences, and proactively manage project timelines and risks. Location: This position is fully remote with the expectation to travel quarterly to our office in New Haven, CT. We do not provide work visa sponsorship. This position is only open to candidates who are legally eligible to work in the United States without sponsorship. Culture Requirements: - Role model the Revalia Bio’s Company Values of world class collaboration, cultivating deep trust, relentless adaptability, and to persevere with uncommon grit. - Display high levels of personal integrity and be able to express opinions or concerns directly and without triangulation, demonstrating honesty, openness, and a positive outlook at all times. - Seek to promote collaboration and be curious (and not judgmental) about opposing opinions. - Ability to adapt to changing business needs or to personal development opportunities. Able to fully embrace feedback and training to continuously improve performance and relationships. - Display determination and perseverance to problem solve, create, innovate, and develop. - Demonstrate commitment to own personal growth and development. Be “all -in” when participating in Company activities and programs related to personal and professional development and training. - Commitment to the growth and development of their team including participation in 360 reviews where requested. Responsibilities: Customer Success & Stakeholder Management - Serve as the primary program-level point of contact for customers, ensuring alignment on goals, scope, timelines, and deliverables - Build trusted relationships with customers through clear, proactive, and scientifically accurate communication - Translate customer needs into actionable project plans and internal requirements Program & Timeline Management - Develop, maintain, and oversee detailed project and program timelines across multiple concurrent initiatives - Coordinate cross-functional teams (e.g., scientific, technical, operations, commercial) to ensure milestones are met - Schedule, organize, and lead meetings related to execution against project milestones - Track progress against timelines, budgets, and scope, and adjust plans as needed Reporting & Documentation - Generate clear, accurate, and timely reports for customers and internal stakeholders, including status updates, milestone summaries, and performance metrics - Create and maintain program documentation, including project plans, meeting notes, and decision logs - Ensure reporting meets both scientific rigor and customer-friendly communication standards Scientific Writing & Communication - Author and review scientific or technical documents such as study summaries, protocols, grants, or customer-facing technical reports - Synthesize complex scientific data into concise, well-structured written materials for both technical and non-technical audiences - Ensure consistency, clarity, and accuracy across all written deliverable Process Improvement - Contribute to the development and improvement of program management and customer success processes - Identify opportunities to improve reporting, documentation, and timeline management practices Required Qualifications: - Bachelor’s degree in a scientific, technical, or related field - Relevant experience in program management, project management, customer success, or a related role - Demonstrated experience managing complex project timelines and cross-functional programs - Strong report generation skills, with experience producing customer-facing and internal reports - Proven scientific or technical writing experience Preferred Qualifications: - Master’s degree in a scientific, technical, or related field - Experience in life sciences, biotech, healthcare, or a scientific services environment - Familiarity with project management tools (e.g., Asana, Jira, Smartsheet, MS Project) - Experience working in customer-facing roles within regulated or technical industries Compensation, Benefits, and Diversity Commitment Our compensation structure includes a base and semi-annual bonus. Revalia Bio operates a growth culture focused on High Performance Teams and individual personal development. Along with monthly coaching, we provide extensive opportunities for professional development, training and mentoring. Revalia Bio provides comprehensive benefits including Health, Dental, Vision, Retirement, Disability, and a wellness program available on day one of employment. Full-time employees are eligible for up to 5 paid sick days and 23 PTO days per calendar year, excluding national holidays. Revalia Bio acknowledges and celebrates the diversity of our workforce, is dedicated to creating an equitable workplace, is committed to fostering an inclusive environment, and aims to create a workplace culture where every individual feels a sense of belonging. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, gender, gender identity or expression, age, disability, or genetic makeup. For individuals with disabilities who would like to request accommodations, please email culture@revaliabio.com.