Description The Work: The Associate Quality Assurance Tester (QA Tester) is responsible for working with Senior testers to craft thorough and comprehensive test scripts to ensure the highest standards of quality are met on every user story. The Associate QA tester will create test scripts, provide detailed testing results, and work with the development team to explain results. The Associate QA tester must have familiarity with agile methodologies and time management to ensure testing completion within each sprint. This position will be working directly with stakeholders and the technical team, and must be able to communicate effectively via phone, web conferencing, and MS Teams. The Associate QA tester must provide detailed pass/fail documentation for all work products, must be able to navigate the application easily, and must ensure understanding of end state functionality prior to work entering a sprint. Job Location: This position requires that the job be performed in the United States. If you accept this position, you should note that ICF does monitor employee work locations and blocks access from foreign locations/foreign IP addresses, and also prohibits personal VPN connections. - Our core work hours are 9am - 5pm Eastern Time What You Will Do: - Create test scripts to accurately evaluate all functional criteria - Provide detailed documentation of testing results for all stories and features - Author UAT scripts and assist in UAT facilitation - Work with end users to troubleshoot issues during UAT - Work closely with development team and clients to understand functionality, communicate testing results, and at times demo functionality to users - Work an agile framework, collaborating with other quality assurance testers, business analysts, developers, training team, and product owner to ensure solutions meet client needs with the highest quality. - Test integrations - Work with Senior QAs to assist as needed What You Will Bring With You: - US Citizenship is required (required by the federal government for this position). - Active Public Trust Clearance (any agency) - Must be able to obtain a DHS Public Trust clearance. - MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply. - 3+ Years experience in quality assurance testing - 2+ years experience reviewing and analyzing data and documentation related to system quality. - 2+ years experience authoring test scripts - 2+ years experience testing all product backlog items (stories and tasks) and providing pass/fail documentation for each product backlog item - 1+ years experience working in an agile environment - 1+ Experience creating test scripts for UAT What We Would Like You To Bring With You: - Active DHS or DoW Public Trust clearance - Strong experience working in an agile environment - Skilled at analyzing existing system documentation to summarize existing system functionality as it relates to the project. - Experience working across multiple projects. - Experience with ServiceNow CSM, ITSM, and App Engine - Has an active CSA - Experience testing telephonic systems Professional Skills: - Strong verbal and written communication skills - Proactive and highly communicative - Good understanding of basic system technologies as they relate to the project deliverables. - Experience working in a fast-paced environment #DMX-HES #Li-cc1 #Indeed Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.   Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $81,499.00 - $138,549.00 Nationwide Remote Office (US99)

• Participate across the AI solution lifecycle from requirements and design through development, testing, and deployment • Build and maintain systems that exercise agentic workflows against realistic scenarios, edge cases, and failure conditions • Define contracts, validation, and explicit failure behavior at integration points • Create shared libraries, reference harnesses, and validation utilities that teams can reuse • Architect agentic systems so correctness, safety, and expected behavior are enforced by design • Participate in solution design to identify likely failure patterns in agentic systems • Define and implement cost-conscious evaluation strategies for AI-enabled systems • Work with cross-functional program teams to translate customer and mission needs into concrete evaluation criteria • Communicate estimates, progress, and technical tradeoffs clearly

• Develop and execute test plans and test cases to ensure product quality across releases • Perform manual testing across mobile applications, web experiences, and APIs • Validate end-to-end user flows, including onboarding, coaching experiences, and goal tracking • Identify, document, and track software defects using issue tracking tools • Verify bug fixes and perform regression testing to ensure issues are resolved • Test integrations with wearables, health data providers, and external services • Validate personalized recommendations and AI-driven platform features • Work closely with engineering teams to identify issues early in development • Help establish QA processes, testing standards, and release validation workflows • Contribute to improving automated testing strategies and quality practices

Who You Are You are detail-oriented, curious, and passionate about delivering high-quality products. You may be: - Someone who thinks like a user and cares deeply about product experience - A problem solver who enjoys finding edge cases and uncovering hidden bugs - A collaborative partner who works closely with engineers, designers, and product managers - Someone who takes ownership of quality and drives improvements to testing processes - A highly organized person who communicates clearly and documents issues effectively - Someone who thrives in fast-moving environments and evolving product landscapes - A technologist who is excited about the intersection of AI, health, and digital products How You’ll Contribute - Develop and execute test plans and test cases to ensure product quality across releases - Perform manual testing across mobile applications, web experiences, and APIs - Validate end-to-end user flows, including onboarding, coaching experiences, and goal tracking - Identify, document, and track software defects using issue tracking tools - Verify bug fixes and perform regression testing to ensure issues are resolved - Test integrations with wearables, health data providers, and external services - Validate personalized recommendations and AI-driven platform features - Work closely with engineering teams to identify issues early in development - Help establish QA processes, testing standards, and release validation workflows - Contribute to improving automated testing strategies and quality practices Must Haves - 5+ years of experience in Quality Assurance or Software Testing - Experience testing web or mobile applications - Strong experience writing clear test cases and detailed bug reports - Strong attention to detail and analytical problem-solving skills - Experience working closely with engineering teams in product development environments - Experience using bug tracking tools such as Jira or similar platforms - Ability to manage testing workflows across multiple product features and releases ✨ What We Offer: - 🌍 Mission-Driven Impact: Be part of a company that’s truly making a difference in people’s lives around the world. - 🚀 Career Growth: Develop within the company and help shape our growth strategy. - 💙 Human-Centric Culture: Thrive in a supportive environment with a range of wellness perks and benefits. - 💰 Competitive Compensation: Enjoy a comprehensive and rewarding total compensation package. - 🩺 Health & Financial Benefits: Medical, dental, and vision coverage plus a 401(k) program with company match. - 🌴 Time to Recharge: Generous paid time-off programs designed to help you rest, reset, and recharge — including Thrive Time, a benefit unique to Thrive that gives employees additional paid time off after major projects or intense periods of work to truly recharge and recover. Compensation: Base compensation for this role will likely fall in the $143,000-$165,000 range. - Please note: We provide a competitive mix of salary, performance bonus, and equity. The final offer amount will depend on factors like experience, expertise, and may differ from the range above. This range also excludes additional benefits, such as 401(k), and medical, dental, or vision insurance. Thrive is deeply committed to creating a safe and welcoming work environment free of discrimination and harassment so that all employees can bring their whole selves to work. Thrive is proud to ensure equal employment opportunity (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability, genetics, gender, gender identity, gender expression, sexual orientation, age, marital status, family or parental status, veteran status, or any other characteristic protected by applicable federal, state or local law. Thrive is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. Please inform Thrive’s Recruiting team if you need any assistance completing any forms or to otherwise participate in the application process.