This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves overseeing the end-to-end operational management of our overseas BPO calling program, ensuring efficiency in insurance eligibility workflows. - Build and manage the overseas BPO program, including system setup and training materials. - Manage and refine processes for efficiency and compliance. - Lead daily operational management and coordination of teams. - Conduct quality assurance checks for agents and refine QA processes. - Oversee vendor performance, staffing, compliance, and financial controls. - Monitor production counts and proactively address service level risks. - Collaborate cross-functionally with product and engineering teams. Qualifications - Proven experience managing offshore teams in a high-volume operational environment. - Strong operational leadership skills in hiring, onboarding, and performance management. - Experience with BPO/EOR vendor relationships and compliance. - Hands-on experience with daily production oversight and metrics. - Ability to diagnose workflow constraints and enhance efficiencies. - Experience in quality assurance and structured feedback processes. - Strong analytical skills to utilize operational metrics and reports. Benefits - A great place to work with fantastic people. - A career in the healthcare technology industry with growth opportunities. - Competitive compensation package. - Excellent benefits including medical, dental, vision, 401K with company match, and paid parental leave. - Flexible work-life assistance programs. - Opportunities for community volunteering and professional development.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role is critical within the finance team, providing strategic and financial guidance to enhance operational performance across a national organization. The individual will facilitate budgeting, forecasting, and comprehensive financial reporting to support various departments and leaders. The position plays a key role in guiding financial decisions that promote effective resource allocation for maximum student impact. You will lead a dedicated team and collaborate closely with stakeholders, aiming to empower leaders with sound financial insights and decision-making support. - Lead the annual strategic planning and budgeting process to develop effective financial forecasts. - Enhance financial models and scenario planning tools for informed decision-making. - Support and collaborate with executive leadership to maintain financial health and operational efficiency. - Oversee financial reporting and variance analysis across departments. - Manage a team of financial professionals to optimize resource allocation and achieve sustainability goals. - Ensure compliance with funding requirements and maintain accurate financial documentation. - Foster strong relationships with stakeholders to facilitate effective communication and collaboration. Qualifications - Bachelor's degree in Finance, Business Administration, or a related field, with significant experience in financial planning and analysis. - Proficient in financial modeling and budgeting processes with strong analytical skills. - Excellent leadership, interpersonal, and communication skills. - Experience with financial systems and software; familiarity with Adaptive Insights is a plus. - Ability to manage multiple priorities in a fast-paced environment. - Proven success in stakeholder engagement and relationship management. - Strategic thinking and problem-solving abilities to make sound financial decisions. Benefits - Competitive salary range of $135,703 - $151,668, commensurate with experience. - Comprehensive health and insurance benefits including medical, dental, and vision coverage. - Unlimited Paid Time Off along with paid parental leave. - 403(b) retirement plan with employer matching contributions. - Access to mental health support and wellness resources. - Opportunities for professional growth and development. - A dynamic, mission-driven work culture focused on employee well-being.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Director, MHPSS Technical Lead - REMOTE. In this dynamic role, you will play a pivotal part in enhancing mental health and psychosocial support (MHPSS) across the AEMEA region. - Lead the implementation of strategies that drive effective programmatic outcomes and ensure quality assurance for vulnerable populations. - Collaboration with various stakeholders and thought leadership within the global MHPSS community will be essential. - Your insights and innovative approaches will help shape the future of mental health interventions in the region. Accountabilities - Complete pending components of the global MHPSS strategy with input from technical stakeholders. - Co-lead internal global-technical working groups for strategic planning and alignment. - Identify opportunities for innovation in program approaches and pilot new solutions. - Engage in thought leadership by contributing lessons learned and emerging best practices. - Analyze MHPSS training and resource inventory and standardize resources across programs. - Collaborate to develop systems and tools ensuring safe and accountable programming. - Establish monitoring mechanisms to assess technical quality and program impact. Qualifications - Proven experience in MHPSS leadership and program development. - Strong analytical skills and the ability to develop strategic plans. - Experience in capacity building and training of staff. - Excellent communication and interpersonal skills. - Knowledge of mental health best practices and frameworks. - Experience working with vulnerable populations in different cultural contexts. Benefits - Competitive annual salary ranging from $127,000 to $139,600 USD. - Flexible remote work environment with global collaboration. - Opportunities for professional growth and development. - Access to a comprehensive benefits package. - Collaboration with a diverse team of professionals passionate about health and support.

This is a remote position. Role Overview We are hiring a senior expansion leader to own the execution of multi-state growth for a rapidly scaling behavioral health organization. This is not a coordination role. This is not a strategy-only role. This role exists to ensure that expansion translates into real, timely, collectible revenueand that it does so without creating downstream chaos in billing, credentialing, clinical operations, or cash flow. Expansion in our business spans licensure, contracting, credentialing, recruiting, marketing, front desk readiness, and billing. The Head of Expansion Execution is accountable for orchestrating all of these elements in the correct sequence and has full authority to delay, pause, or accelerate launches based on operational readiness. If you have not personally lived through the consequences of poorly sequenced healthcare expansion, this role will not be a fit. Engagement Structure This is a U.S.-based contractor role with a flexible, phased time commitment. The initial phase (approximately the first 60–90 days) will require a higher level of involvement (around 20–30 hours per week) to build and stabilize the expansion systems and processes. Once a repeatable operating model is in place, the role transitions into an execution and oversight phase, with a reduced ongoing commitment of approximately 10–15 hours per week. What Success Looks Like (Non-Negotiable Outcomes) Within the first 6–12 months, this role will have delivered: ● Expansion states launching only when fully ready, not “almost ready” ● Faster time from state launch to first clean, collectible claim ● Fewer last-minute escalations and fire drills ● Clear, standardized expansion processes that leadership trusts ● Early visibility into risks, tradeoffs, and constraints—before they become problems This role will be judged on outcomes, not effort. Core Responsibilities End-to-End Expansion Ownership ● Own expansion timelines from pre-launch through early revenue realization ● Define, enforce, and continuously improve readiness criteria for: ○ Licensure ○ Group contracting ○ Credentialing ○ Recruiting alignment ○ Marketing launch ○ Front desk readiness ○ Billing setup ● Make final go / no-go decisions for all state launches Cross-Functional Leadership ● Serve as the operational lead for expansion across: ○ Clinical leadership ○ Credentialing ○ Marketing ○ Front desk ○ Billing and finance ● Department heads retain functional ownership but report into this role for all expansion-related work ● Run weekly expansion reviews with clear milestones, risks, and decisions Sequencing, Risk, and Tradeoff Management ● Identify dependencies and bottlenecks early ● Enforce sequencing discipline (what must happen before what) ● Escalate issues with clear options, recommendations, and consequences ● Prevent premature launches that create AR drag, compliance risk, or clinician frustration Systems, Process, and Tooling ● Build and maintain standardized expansion checklists, timelines, and trackers ● Improve or replace existing tools (Asana, spreadsheets, etc.) where justified by execution gains and cost-effectiveness ● Create a repeatable expansion playbook that improves with each launch Executive Communication ● Provide concise, decision-ready updates to leadership ● Maintain real-time visibility into: ○ Status by state ○ Risks and blockers ○ Upcoming decision points ● Eliminate surprises Authority & Accountability This role has the authority to: ● Delay or cancel expansion launches ● Require additional readiness work before proceeding ● Re-sequence expansion priorities based on capacity and risk This role is accountable for: ● Expansion timelines ● Speed to revenue ● Reduction in expansion-driven operational issues ● Quality of cross-department coordination Required Experience ● 7+ years in senior program, operations, or expansion leadership roles ● Direct experience leading multi-state expansion in healthcare ○ Telehealth, behavioral health, outpatient clinics, or similarly regulated environments ● Hands-on experience spanning: ○ Licensure ○ Contracting ○ Credentialing ○ Recruiting ○ Marketing ○ Billing ● Proven ability to lead senior stakeholders without formal line authority ● Strong judgment under ambiguity and pressure Strongly Preferred ● Experience expanding services across multiple U.S. states ● Experience in behavioral health or outpatient care ● Experience in growth-stage organizations ($3M–$20M+ revenue) ● Comfort saying “no” when readiness is not there ● Track record of turning expansion into predictable revenue, not just footprint What This Role Is Not ● Not a junior project manager role ● Not a meeting scheduler or note-taker ● Not an advisory-only position This role requires ownership, decisiveness, and credibility. Why This Role Matters The company is entering a phase where execution quality matters more than speed alone. Expansion is one of our most powerful growth levers—but only if it is done with discipline. This role exists to protect the business from scaling mistakes while enabling sustained growth toward middle-market status over the next 18–24 months.