This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description ICF is seeking an experienced and dynamic early childhood professional to serve as the Integrated Services Team Coordinator (ISTC) for the National Center on Head Start Early Learning, Health, and Family Engagement (ELHFE). In this role, the ISTC serves as the vital connector between the Office of Head Start’s geo-regions and the National Center—aligning services, championing geo-regional priorities, and ensuring that every initiative is seamlessly coordinated across National Centers to advance OHS objectives. The ideal candidate for the Integrated Services Team Coordinator role is passionate about early childhood education, has Head Start specific experience, thrives in collaborative settings, and is committed to advancing national policy and practice. The ISTC fosters strong relationships with Geo-Regional Office Leadership, CORs, TTACs, and leadership in the OHS Central Office. - Understand regional priorities and challenges - Coordinate capacity-building efforts - Provide targeted TTA - Support data-driven TTA plans - Integrate National Center content into geo-regional professional development This position is home-based and requires up to 50% travel for partner meetings, conferences, and related events. Qualifications - Bachelor’s degree in early childhood education, special education, public health, behavioral health, social work, family studies, or a related field - 8+ years of experience delivering or managing professional development or technical assistance within early learning systems or Head Start programs - 5 years of knowledge of Head Start Program Performance Standards, the Head Start Early Learning Outcomes Framework (ELOF), the Parent, Family, and Community Engagement (PFCE) Framework, and comprehensive health services - Advanced proficiency with Microsoft Office Suite, virtual meeting platforms, and project management tools such as Smartsheet Requirements - Master’s degree in early childhood education, special education, public health, behavioral health, social work, family studies, or a related field (preferred) - Demonstrated experience collaborating with Regional Offices, National Centers, or within the Head Start TTA system (preferred) - Experience supporting AIAN or MSHS programs (preferred) - Experience coordinating professional development across multiple partner organizations (preferred) - Familiarity with instructional design, adult learning theory, and quality practices for virtual training (preferred) Benefits - Comprehensive health insurance - 401(k) with company match Company Description ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description ICF is seeking an experienced and dynamic early childhood professional to serve as the Integrated Services Team Coordinator (ISTC) for the National Center on Head Start Early Learning, Health, and Family Engagement (ELHFE). In this role, the ISTC serves as the vital connector between the Office of Head Start’s geo-regions and the National Center—aligning services, championing geo-regional priorities, and ensuring that every initiative is seamlessly coordinated across National Centers to advance OHS objectives. The ideal candidate for the Integrated Services Team Coordinator role is passionate about early childhood education, has Head Start specific experience, thrives in collaborative settings, and is committed to advancing national policy and practice. The ISTC fosters strong relationships with Geo-Regional Office Leadership, CORs, TTACs, and leadership in the OHS Central Office. - Understand regional priorities and challenges - Coordinate capacity-building efforts - Provide targeted TTA - Support data-driven TTA plans - Integrate National Center content into geo-regional professional development This position is home-based and requires up to 50% travel for partner meetings, conferences, and related events. Key Responsibilities - Foster regional partnership: Act as the IST liaison for assigned OHS geographical regions by building and maintaining strong collaborative relationships with Geo-Regional Office Leadership, Contracting Officer’s Representatives, and TTA Coordinators. - Assess geo-regional landscape: Maintain a comprehensive understanding of each region’s priorities, recipient needs, program structures, workforce strengths, and unique contextual challenges. - Enhance geo-regional capacity: Deliver targeted TTA to geo-regional staff to strengthen their knowledge and skills across content areas represented by the National Center and the broader national TTA system. - Facilitate data-driven TTA planning: Support Geo-Regional Offices in creating yearlong, data-driven TTA plans that emphasize recipient needs and prioritize workforce development goals. - Integrate National Center content: Participate in and support the region’s Annual Training Plan planning process to embed National Center resources and ensure alignment with identified regional priorities. - Coordinate cross-center professional development: Serve as the primary contact for RO Leadership, CORs, and TTACs to organize cross-center PD events, technical briefs, and presentations. - Promote resource awareness and collaboration: Ensure ELHFE staff are informed about new or updated resources from other National Centers and facilitate cross-center collaboration to prevent duplication and advance alignment. - Align multi-center events: Coordinate PD events and multi-center convenings to ensure they reflect geo-regional priorities and are consistent with the plan. - Support ongoing IST evaluation: Participate in the development and implementation of IST evaluations, analyze trends, and recommend course corrections as needed. - Drive continuous improvement: Use regional data, participant feedback, and OHS monitoring trends to inform rapid-cycle improvements for IST efforts. - Streamline information flow: Serve as an information conduit between geo-regions and National Centers, ensuring that geo-regional needs, priorities, and requests are communicated and addressed clearly. - Maintain cross-center expertise: Sustain a strong working knowledge of National Center content, resources, initiatives, and current projects to support seamless cross-center integration. - Support leadership alignment: Enable timely communication within the ELHFE leadership team for responsiveness and coordination. Qualifications - Bachelor’s degree in early childhood education, special education, public health, behavioral health, social work, family studies, or a related field. - 8+ years of experience delivering or managing professional development or technical assistance within early learning systems or Head Start programs. - 5 years of knowledge of Head Start Program Performance Standards, the Head Start Early Learning Outcomes Framework (ELOF), the Parent, Family, and Community Engagement (PFCE) Framework, and comprehensive health services. - Advanced proficiency with Microsoft Office Suite, virtual meeting platforms, and project management tools such as Smartsheet is essential. Preferred Qualifications - Master’s degree in early childhood education, special education, public health, behavioral health, social work, family studies, or a related field. - Demonstrated experience collaborating with Regional Offices, National Centers, or within the Head Start TTA system. - Experiencing supporting AIAN or MSHS programs. - Experience coordinating professional development across multiple partner organizations. - Familiarity with instructional design, adult learning theory, and quality practices for virtual training. Professional Skills - Strong written and verbal communication - Analytical and problem-solving skills - Project and time management - Collaboration and teamwork - Professional judgment and discretion - Stakeholder and client engagement - Adaptability and flexibility - Attention to detail Pay Range The pay range for this position based on full-time employment is: $81,499.00 - $138,549.00

The Expansion Market CDMM is a strategic leader responsible for driving Community Reinvestment Act (CRA) strategy and community development initiatives across designated expansion markets (e.g., California, Florida, Washington, D.C.). This role connects community needs with banking solutions, fosters impactful partnerships, ensures CRA compliance, and strengthens overall market performance. The CDMM serves as a subject matter expert and liaison between internal business lines and external stakeholders to advance lending, investment, and service opportunities in low- and moderate-income communities. Key Responsibilities CRA Strategy Execution - Lead execution of CRA strategy and market performance in collaboration with business line leaders to achieve key performance indicators. - Serve as the local subject matter expert for all CRA activities in assigned markets. - Develop and implement comprehensive engagement plans with community non-profit organizations and internal business partners to generate CRA-qualified referrals. - Conduct annual market strategic planning sessions using data analysis, market intelligence, CRA performance metrics, and charitable giving insights. - Maintain current knowledge of public programs, subsidies, and government initiatives supporting community development efforts. Internal Line of Business Collaboration - Partner with Retail, Business Banking, Mortgage, Private Bank, and Public Affairs to integrate CRA objectives into business activities. - Share CRA market performance data and develop action plans with business line leaders. - Coordinate CRA State Leadership meetings, including agenda development and performance reporting. - Drive CRA-related referrals and ensure accurate tracking and reporting. External Partner and Community Engagement - Build and maintain strong relationships with non-profit organizations, community partners, and government stakeholders. - Represent Citizens Bank at community events, forums, and CRA-related meetings to expand visibility and impact. - Advocate for strategic partnerships focused on affordable housing, workforce development, economic development, small business, and financial empowerment. - Oversee execution of CRA programs such as VITA, BankOn, Community Seconds, and municipal initiatives. Opportunity Development and Advocacy - Identify CRA-qualified loans, investments, and service opportunities. - Partner with Commercial Banking to review loan pipelines and qualify community development loans. - Support diversity, equity, and inclusion strategies through inclusive programming and outreach. Administrative Market Duties - Prepare CRA exam documentation, including performance context and community needs assessments. - Complete market plans and bi-weekly reporting on key initiatives and performance. - Manage sponsorships, community ads, and volunteer activities to increase CRA-qualified service hours. Qualifications - Bachelor’s degree in Business, Finance, Public Policy, or related field; advanced degree preferred. - Minimum 7+ years of experience in community development, CRA compliance, or financial services. - Proven ability to build strategic partnerships and manage complex projects. - Strong knowledge of CRA regulations, community development financing tools, and public programs. - Excellent communication, leadership, and analytical skills. To thrive as a colleague at Citizens, candidates must demonstrate a strong customer-centric mindset, exhibit persistence and resilience in the face of challenges, and embrace continuous learning to adapt and grow in a dynamic environment. Hours and Work Schedule: - Hours per Week: 40 - Location: Florida - Work Schedule: Monday – Friday, 4 days in the office, 1 day remote. Pay Transparency The salary range for this position is $80,000-$120,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience. We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits . Citizens will not sponsor an applicant for a work visa, such as an H-1B, for this position. #LI-Citizens2 About Us Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Equal Employment and Opportunity Employer Job Applicant Data Privacy Policy Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.

Remote – Level Up Your Career! Location: 100% Remote Requirements / Responsibilities / Rewards We’ve fully embraced the virtual work lifestyle—no traditional 9–5, no commuting. Instead, we offer flexibility, collaboration, and real opportunities to learn, grow, and lead from anywhere in the world. Position Overview We’re seeking a motivated professional ready to take the next step in their career. In this fully remote role, you’ll work from wherever you’re most productive, receive mentorship from an experienced leadership team, and develop the skills needed to grow into a leadership role as our organization continues to expand. Key Responsibilities - Lead and support a remote customer service team, ensuring exceptional client experiences - Use virtual communication and management tools to coordinate across multiple time zones - Learn directly from leadership mentors to build strong management and operational skills - Share ideas and implement improvements that increase efficiency and team performance - Maintain high standards of professionalism, accountability, and client relationships Qualifications - Prior management experience is helpful but not required—a willingness to learn matters most - Strong communication and interpersonal skills with the ability to motivate others - Comfortable working independently in a remote, fast-paced environment - Driven to grow, advance, and take on leadership responsibilities - Adaptable, solutions-oriented, and consistently positive Benefits - Flexible schedule designed around your lifestyle - Work from anywhere with a reliable internet connection - Ongoing leadership mentorship to accelerate your development - Performance-based compensation with advancement opportunities - Be part of a forward-thinking, innovative team that values growth and impact Ready to Take the Next Step? Apply today and start building your leadership journey with AO—where ambition is supported, growth is encouraged, and your potential has no limits.