This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves helping software clients understand and solve technical issues related to Quest Analytics software. - Work with clients to understand their goals and needs with the Quest Analytics software - Identify solutions and provide clear and concise resolutions - Proactively contact current clients regarding updates and various other events and initiatives - Document software issues and communicate with appropriate stakeholders on how to replicate the findings - Clearly and thoroughly communicate and document any enhancement suggestions, performance challenges, bugs or issues in existing functionality with the cloud operations team - Work with teammates in a collaborative manner to understand current and historical support cases - Maintain a superior level of client service that EXCEEDS client expectations - Represent Quest Analytics in a friendly and professional manner while interacting with clients - Participate in the training and/or mentoring programs as assigned or required - Adhere to the Quest Analytics Values and support a positive company culture Qualifications - Associate's degree or 3 years of equivalent work experience required. Bachelor's degree preferred. - Experience with Microsoft Access or Excel. SQL experience a plus. - 2 yrs minimum experience with technical client support preferably at a Healthcare Software Company - Excellent analytical and demonstrated problem-solving skills both technically and functionally. - Proven ability to proactively and quickly grasp, distill, and synthesize concepts and details from diverse sources, identify trends, develop strategies, and implement high-impact solutions - Communicate effectively, both verbally and written, with management, team members, and other departments - Self-motivated and innovative and can think outside the box - A passion for delivering great customer service to our clients - Able to work early or late schedule to meet client needs. Benefits - Workplace flexibility – you choose between remote, hybrid or in-office - Company paid employee medical, dental and vision - Competitive salary and success sharing bonus - Flexible vacation with no cap, plus sick time and holidays - An entrepreneurial culture that won’t limit you to a job description - Being listened to, valued, appreciated -- and having your contributions rewarded - Enjoying your work each day with a great group of people Company Description For more than 20 years, we’ve been improving provider network management one groundbreaking innovation at a time. 90% of America’s health plans use our tools, including the eight largest in the nation. Achieve your personal quest to build a great career here.

• supporting configuration management related processes that comply with the GEH quality program and project delivery requirements in support of new commercial nuclear reactor projects and GEH Engineering Services • assisting in all areas of configuration management to include Requirements Management, Design Control, Document and Records Management, and Issue and Change Management • responsible for process development activities, providing support in the areas of change management, configuration management, process evaluation, and procurement, and providing training and mentorship to other lesser experienced personnel as required • participating in simplification initiatives and driving process improvements • becoming a GEH site subject matter expert in the procurement process from a CM perspective including review and management of engineering documentation that defines supplier requirements on a purchase order • owning CM and change control processes for specific procurement or project related activities; providing CM procurement consultation to site personnel • supporting processing supplier documentation from the issuance of a purchase order until the documentation is submitted as a record in the GEH Records Repository • performing Responsible Configuration Management (RCM) reviews of technical documentation ensuring that the documentation meets all the CM requirements for submittal • building workflows, portals and guiding the organization in digitizing processes and creating dashboards for displaying metrics using business provided tools • becoming a subject matter expert as it relates to the plant product structure within PLM • supporting GEH and customer/external party interaction and maintaining process-related collaboration sites using company provided tools • developing in-depth knowledge of CM process and tools within assigned area of responsibility • creating, uploading, and managing records in the product lifecycle management tool • supporting Engineering and Management in planning, assessment, reporting, and tracking activities and in preparation of presentations and reports • ensuring projects and assignments are implemented on time, with high quality, within budget, in accordance with approved policies, plans, or procedures • utilizing experience or expertise to solve problems, develop and execute objectives, and have the ability to effect short-term and some long-term business goals • having a clear understanding and implementation of applicable nuclear regulations, industry standards, and company practices related to CM • providing training and associated materials to others to support evolving CM processes, procedures, instructions, guides, and tools • coordinating CM related activities with interfacing internal groups [e.g., other engineering teams, Project Management, Sourcing, Quality, Regulatory Affairs] as well as external organizations [e.g., parent company entities, partners, suppliers, regulators] • performing as an individual contributor in a team environment to deliver on initiatives and activities related to CM as assigned in areas to include, requirements management, document management, records management, change management, and process improvement projects • supporting company initiatives – LEAN, continuous process improvement, digitization, cost-out and productivity programs, New Product Introduction

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Sr. Analyst, Regulatory Licensing is a key member of the Corporate Legal team responsible for project managing and supporting discrete tasks to ensure Oscar is compliant with federal and state product filing requirements. You will work closely with internal Oscar teams and interfaces with our external regulators. - Manage the preparation and filing of Oscar's commercial insurance products through the annual filings for assigned states and regions, serving as an advisor to teams - Develop processes for internal tracking and monitoring annual and ad hoc filings with diverse teams, including maintaining a repository of previously received objections to decrease YOY objection totals - Build and support successful relationships with regulatory bodies, including state insurance regulators (e.g., Arizona Department of Insurance, Florida Office of Insurance Regulation, Texas Department of Insurance) - Be the subject matter expert on assigned states and contribute to the development of a repository of internal procedural guides on annual filing obligations to support teams and retain institutional knowledge - Track and communicate filing objections received and guide overall resolution together with impacted teams - Develop sustainable processes which simplify our growing team's outputs while ensuring high quality deliverables - Compliance with all applicable laws and regulations - Other duties as assigned Qualifications - 2+ years of licensing experience, ideally in the health plan/managed care space - 1+ year of experience designing and improving workflows - Bachelor's degree or 4 years of commensurate experience - Demonstrated project management skills Requirements - Familiarity with ACA marketplace plans, rules and regulations (bonus points) - 1+ years of SERFF, and/or network data analysis experience (bonus points) Benefits - Medical, dental, and vision benefits - 11 paid holidays - Paid sick time - Paid parental leave - 401(k) plan participation - Life and disability insurance - Paid wellness time and reimbursements

• Lead, mentor, and manage a team of software engineers, fostering a collaborative and high-performing engineering culture. • Provide technical direction and oversight for the design, development, and maintenance of scalable web applications and services supporting Magna's internal operations and client-facing platforms. • Collaborate with product managers, data engineers, AI engineers, and other stakeholders to translate business requirements into well-architected technical solutions. • Drive adoption of AI-assisted development tools such as Claude Code, Cursor, and GitHub Copilot to accelerate team productivity and improve code quality. • Architect and build APIs and services using Node.js or .NET Core. • Oversee front-end development using React and modern UI frameworks, ensuring consistent and high-quality user experiences. • Conduct code reviews, lead architectural discussions, and champion continuous improvement of engineering practices and standards. • Own and improve CI/CD pipelines, automated testing strategies, and DevOps processes to ensure reliable and efficient software delivery. • Support deployed solutions by coordinating issue resolution, implementing fixes, and driving performance optimization. • Stay current on emerging software development practices, tools, and frameworks, with a focus on AI-augmented engineering workflows. • Participate in project planning, estimation, and prioritization to align engineering efforts with organizational goals.