Shook Digital is a technology company focused on bringing scale and structure to your performance UGC.
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Location
Germany + 1 moreAll locations: Germany | Finland
Posted
146 days ago
Salary
$0
Seniority
Entry Level
Job Description
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Shook Digital
We're always looking for talented, curious people who want to make an impact. At Shook, we value creativity, customer focus, and getting things done. Whether you're a developer, designer, marketer, or have skills we haven't even thought of yet - we'd love to hear from you. We move fast, embrace challenges, and believe the best ideas can come from anywhere. If you're proactive, love learning, and want to help shape the future of our growing company, let's talk. Didn't find a role that fits? Send us your application profile anyway. Great people create their own opportunities, and we're always excited to meet someone who could add value to our dynamic team.
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We deploy and support products such as Emergency Call Handling, 911 Equipment, Computer Aided Dispatch, Records Management Systems, Jail Management Systems and Mobile Data Computing, among other offerings Job Description The Software Application Specialist will manage the deployment processes of Motorola’s public safety and command center software suite within complex software ecosystems for public safety agencies. This role requires a strong blend of technical expertise and project management skills to ensure seamless integration and optimal performance of the software applications. Key Responsibilities : Information Gathering and Discovery : Lead the efforts to conduct operational assessments, business process reviews, and other discovery events to gain a comprehensive understanding of the customer’s current business processes within Public Safety agencies. This includes interviewing subject matter experts and creating detailed documentation of findings. Analytical Evaluation and Recommendations : Evaluate existing business processes to identify opportunities for improvement. Provide tailored recommendations regarding the configuration and application of Motorola’s mission-critical software solutions to address identified needs and optimize operational efficiency. Business Process Reengineering : Facilitate business process reengineering initiatives by analyzing workflows and recommending innovative changes. Lead workshops and discussions to collaboratively develop new processes that align with organizational objectives. Training Development and Orientation : Design, develop, and deliver training curriculum, learning aids, and other instructional materials to ensure end-user engagement and buy-in for new software implementations. Guide customers through training sessions to enhance user competency and confidence. User Acceptance Testing (UAT) Facilitation : Define, coordinate, and lead User Acceptance Testing processes, ensuring that customer requirements are met and documenting results against the project’s Functional Requirements Matrix. Measure outcomes to gauge project success and areas for improvement. Preferred Qualifications: 3+ years’ experience in one of the following: Public Safety, Business Analysis, Field Service, CAD- Computer Aided Dispatch, Record Management Systems, and Jail Applications Must be a self-motivated team player able to work effectively with general guidance toward objectives. Target Base Salary Range: $75,000-$85,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Basic Requirements Required Skills: High School diploma, Associates, Bachelor’s degree in Engineering, Information Technology, Project Management, or 3 years of experience in a Public Safety Information technology environment. Must be able to obtain a background clearance as required by our government customers. Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. #LI-JM3 #LI-REMOTE Travel Requirements 10-25% Relocation Provided None Position Type Experienced Referral Payment Plan Yes Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K with Company Match 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. 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