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Zillow

Reimagining real estate to make it easier than ever to move from one home to the next.

Mortgage Loan Officer

GeneralGeneralFull TimeRemoteSeniorTeam 5,001-10,000Since 2006H1B SponsorCompany SiteLinkedIn

Location

Texas

Posted

111 days ago

Salary

0

Seniority

Senior

Associate Degree3 yrs expEnglish

Job Description

Mortgage Loan Officer

Zillow

• Originate and manage purchase mortgage loans from application through closing while ensuring compliance with all requirements • Convert company-provided purchase opportunities into funded loans through proactive follow-up and effective borrower consultation • Build strong relationships with customers and, where applicable, with Zillow Preferred Agents and local partners • Manage an active pipeline while meeting defined service levels, productivity metrics, and funding expectations • Leverage Zillow’s CRM, loan origination systems (LOS), and data-driven tools to manage pipeline health and customer engagement • Partner with centralized processing, underwriting, and closing teams to move loans efficiently • Deliver a consistent, high-quality customer experience through phone, email, and text communication • Stay current on market trends, lending programs, and regulatory requirements to provide tailored financing solutions • Maintain active licensing, complete required education, and participate in ongoing professional development

Job Requirements

  • 3+ years of mortgage origination experience with a strong emphasis on purchase transactions
  • Active NMLS Loan Originator with state licenses or Loan Originator under a federal bank license
  • Completion of the 20-hour CORE Pre-Licensing Education and successful passage of the SAFE Mortgage Loan Originator Test – National Component with Uniform State Content
  • Proven success originating purchase loans in a high-volume, phone-based sales environment or an agent-centric referral model
  • Strong client service orientation with consultative sales skills and deep understanding of the mortgage process
  • Comfortable working in a structured, performance-driven environment with clearly defined KPIs
  • Excellent verbal communication skills and ability to build trust quickly
  • Strong time management, organization, and pipeline management skills
  • Proficiency with CRM, LOS, and Microsoft products (Outlook, Word, Excel)
  • Associate’s or Bachelor’s degree preferred

Benefits

  • Incentive compensation based on experience, performance, and location
  • Equity awards based on experience, performance, and location

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