• Identify Use Cases: Work with the presales SC to identify and refine future use cases for each customer based on implementation insights. • Create Demos / POCs: Work with the customer team to identify key proof points and build out a demo/POC that successfully shows how the Boomi platform delivers. • Lead Implementation: Develop a detailed project plan for the customer implementation, based on the agent's predefined steps and the Solution Blueprint. • Provide Hands-on Expertise: Act as the primary technical point of contact during onboarding, providing hands-on guidance and project management for the setup, configuration, and integration required by the agent. • Drive to First Value: Proactively manage the project to achieve the first significant value milestone, ensuring the customer sees a tangible return on their investment. • Execute a Successful Transition: Manage the project closeout and execute a smooth transition of the customer to their long-term Customer Success Manager (CSM) and Professional Services for ongoing support and expansion.

• Drive C-Suite Engagement: Establish and grow trusted relationships with C-level stakeholders (CIO, CTO, CDO), leading executive visioning sessions and innovation workshops to shape long-term AI adoption roadmaps. • Architect Flagship Solutions: Lead discovery and technical design for our most complex, high-stakes enterprise accounts, architecting robust, scalable solutions that may require net-new agentic processes. • Govern the Solution Lifecycle: Serve as the ultimate technical authority throughout strategic customer engagements, from initial vision-setting with the AI Expert SC to overseeing the successful delivery by the Forward Deployed Engineer. • Influence Product and GTM Strategy: Collaborate closely with product and engineering teams to relay field insights, identify gaps in our prebuilt agent inventory, and influence the product roadmap based on strategic customer needs. • Mentor and Scale Field Teams: Act as a thought leader within the organization, mentoring Solutions Consultants and Forward Deployed Engineers and helping to evolve and refine our AI solution delivery best practices.

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: Remote position with 6 weeks of on-site training during the day, then moves to an evening remote role. Candidates must live within commuting distance to UPS facility in Philadelphia, PA. Why You’ll Love This Role Build your career in international trade and customs compliance with a global logistics leader. After completing 5 weeks of onsite, instructor-led training, you’ll transition into a fully remote role with opportunities for advancement, skill development, and long-term stability. This position is perfect for someone who is detail-oriented, enjoys problem-solving, and wants to grow in an essential industry. About the Role As a Customs Brokerage Specialist II, you will review import documentation, troubleshoot discrepancies, classify goods using the Harmonized Tariff Schedule, and ensure shipments meet federal regulatory requirements. You’ll communicate directly with customers, carriers, and international partners to keep freight moving efficiently and compliantly. What You’ll Do - Prepare and process customs entries accurately and on time - Review and audit commercial documents; identify and resolve discrepancies - Apply correct HTS (Harmonized Tariff Schedule) codes for duty assessment - Communicate documentation needs with customers and foreign origins - Coordinate freight forwarding and delivery with domestic and international carriers - Submit customs entries via GBS-CM in a timely manner - Scan and upload documentation into internal imaging systems - Prepare reports, presentations, and database-driven analyses - Maintain strong relationships with clients through proactive, clear communication - Support weekend or holiday work on a rotational basis, as needed What We’re Looking For - High school diploma, GED, or international equivalent - Basic understanding of U.S. customs operations, regulations, and government agencies - Familiarity with HTS codes or tariff classification (preferred but not required) - Strong computer skills and comfort with data entry - Excellent verbal and written communication skills - Ability to troubleshoot and resolve documentation issues Training & Commitment Requirements To ensure success and proficiency: - 6 weeks onsite training (required) - 6-month lock-in period after hire to complete all training - 1-year product lock-in to maintain continuity and skill proficiency After training is complete, this is a fully remote position. Schedule - Full-time - Must be available for potential weekend or holiday coverage based on rotation and business needs Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: Remote position with 6 weeks of on-site training during the day, then moves to an evening remote role. Candidates must live within commuting distance to UPS facility within Philadelphia, PA. Why You’ll Love This Role Build your career in international trade and customs compliance with a global logistics leader. After completing 5 weeks of onsite, instructor-led training, you’ll transition into a fully remote role with opportunities for advancement, skill development, and long-term stability. This position is perfect for someone who is detail-oriented, enjoys problem-solving, and wants to grow in an essential industry. About the Role As a Customs Brokerage Specialist II, you will review import documentation, troubleshoot discrepancies, classify goods using the Harmonized Tariff Schedule, and ensure shipments meet federal regulatory requirements. You’ll communicate directly with customers, carriers, and international partners to keep freight moving efficiently and compliantly. What You’ll Do - Prepare and process customs entries accurately and on time - Review and audit commercial documents; identify and resolve discrepancies - Apply correct HTS (Harmonized Tariff Schedule) codes for duty assessment - Communicate documentation needs with customers and foreign origins - Coordinate freight forwarding and delivery with domestic and international carriers - Submit customs entries via GBS-CM in a timely manner - Scan and upload documentation into internal imaging systems - Prepare reports, presentations, and database-driven analyses - Maintain strong relationships with clients through proactive, clear communication - Support weekend or holiday work on a rotational basis, as needed What We’re Looking For - High school diploma, GED, or international equivalent - Basic understanding of U.S. customs operations, regulations, and government agencies - Familiarity with HTS codes or tariff classification (preferred but not required) - Strong computer skills and comfort with data entry - Excellent verbal and written communication skills - Ability to troubleshoot and resolve documentation issues Training & Commitment Requirements To ensure success and proficiency: - 6 weeks onsite training (required) - 6-month lock-in period after hire to complete all training - 1-year product lock-in to maintain continuity and skill proficiency After training is complete, this is a fully remote position. Schedule - Full-time - Must be available for potential weekend or holiday coverage based on rotation and business needs Employee Type: Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria: UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.