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Principal UX Design Researcher
Location
United States
Posted
128 days ago
Salary
$161.6K - $242.4K / year
Seniority
Lead
Job Description
Principal UX Design Researcher
GE Vernova
• Lead the organizational transition of the UX team from engineering to product, establishing new workflows, processes, and collaborative frameworks that align with product-led principles. • Draft a world-class UX org design with enhanced research capabilities including recommendations on hiring, onboarding, and developing UX researchers, designers, and content strategists. • Drive excellence in user research practices including generative research, usability testing, and continuous discovery to inform product strategy and design decisions. • Work with Product Management and Engineering leadership to understand barriers and new approaches to foster strong cross-functional partnerships, shared goals, and integrated workflows that put users at the center of product development. • Develop and execute a strategy for integrating AI and emerging tools into the UX workflow to enhance productivity, enable rapid prototyping, and elevate design quality. • Establish clear prioritization frameworks that balance user needs, business goals, and technical constraints while managing multiple concurrent initiatives. • Serve as a subject matter expert and advocate for UX excellence across product development initiatives. • Ensure UX deliverables meet quality standards, accessibility requirements, and brand guidelines.
Job Requirements
- Bachelor's Degree in Human-Computer Interaction, Design, Psychology, or related field with minimum 12-15 years of experience in UX design and research
- 5-7 years of experience as a UX or product design leader managing teams
- Proven track record of building and scaling UX teams and establishing research practices
- Experience leading UX through organizational change or team transitions
- Demonstrated success partnering with product management and engineering in agile environments
- Portfolio demonstrating strategic thinking, research impact, and design excellence
Benefits
- medical, dental, vision, and prescription drug coverage
- access to Health Coach from GE Vernova, a 24/7 nurse-based resource
- access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
- GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions
- access to Fidelity resources and financial planning consultants
- tuition assistance
- adoption assistance
- paid parental leave
- disability benefits
- life insurance
- 12 paid holidays
- permissive time off
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• Take a research initiative from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyse → synthesize → present → push actions. • Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline. • Set up the mechanics: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, recording, and documentation — no hand-holding. • Be the cross-team “glue”: proactively collect hypotheses and context from Sales, Customer Success, Support, Marketing, Analytics, and turn them into testable research questions. • Stay close to product analytics: monitor dashboards and reports, work with analysts to spot anomalies/drop-offs, form hypotheses, and prioritize what to validate with research. • Produce outputs people can use immediately: key findings, decisions, trade-offs, risks, and clear recommendations, with supporting evidence (quotes, clips, metrics). • Keep an internal pulse: regularly review existing research, past studies, competitor insights, and synthesize what’s already known before running something new. • Be the user best friend: ensure user needs and constraints are represented in product decisions – not just opinions.
• Take a research initiative from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyse → synthesize → present → push actions. • Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline. • Set up the mechanics: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, recording, and documentation — no hand-holding. • Be the cross-team “glue”: proactively collect hypotheses and context from Sales, Customer Success, Support, Marketing, Analytics, and turn them into testable research questions. • Stay close to product analytics: monitor dashboards and reports, work with analysts to spot anomalies/drop-offs, form hypotheses, and prioritize what to validate with research. • Produce outputs people can use immediately: key findings, decisions, trade-offs, risks, and clear recommendations, with supporting evidence (quotes, clips, metrics). • Keep an internal pulse: regularly review existing research, past studies, competitor insights, and synthesize what’s already known before running something new. • Be the user best friend: ensure user needs and constraints are represented in product decisions – not just opinions.
• Take a research initiative from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyse → synthesize → present → push actions. • Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline. • Set up the mechanics: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, recording, and documentation — no hand-holding. • Be the cross-team “glue”: proactively collect hypotheses and context from Sales, Customer Success, Support, Marketing, Analytics, and turn them into testable research questions. • Stay close to product analytics: monitor dashboards and reports, work with analysts to spot anomalies/drop-offs, form hypotheses, and prioritize what to validate with research. • Produce outputs people can use immediately: key findings, decisions, trade-offs, risks, and clear recommendations, with supporting evidence (quotes, clips, metrics). • Keep an internal pulse: regularly review existing research, past studies, competitor insights, and synthesize what’s already known before running something new. • Be the user best friend: ensure user needs and constraints are represented in product decisions – not just opinions.
• Take a research initiative from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyse → synthesize → present → push actions. • Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline. • Set up the mechanics: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, recording, and documentation — no hand-holding. • Be the cross-team “glue”: proactively collect hypotheses and context from Sales, Customer Success, Support, Marketing, Analytics, and turn them into testable research questions. • Stay close to product analytics: monitor dashboards and reports, work with analysts to spot anomalies/drop-offs, form hypotheses, and prioritize what to validate with research. • Produce outputs people can use immediately: key findings, decisions, trade-offs, risks, and clear recommendations, with supporting evidence (quotes, clips, metrics). • Keep an internal pulse: regularly review existing research, past studies, competitor insights, and synthesize what’s already known before running something new. • Be the user best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

