Zillow is a leading online real estate marketplace covering the whole spectrum of purchasing, owning, and selling a home. In support of flexible work options an
Mortgage Loan Officer
Location
Minnesota
Posted
112 days ago
Salary
$11 - $23 / hour
Seniority
Senior
Job Description
Mortgage Loan Officer
Zillow
• Originate and manage purchase mortgage loans from application through closing while ensuring compliance with all requirements. • Convert company-provided purchase opportunities into funded loans through proactive follow-up and effective borrower consultation. • Build strong relationships with customers and, where applicable, with Zillow Preferred Agents and local partners. • Manage an active pipeline while meeting defined service levels, productivity metrics, and funding expectations. • Leverage Zillow’s CRM, loan origination systems (LOS), and data-driven tools to manage pipeline health and customer engagement. • Partner with centralized processing, underwriting, and closing teams to move loans efficiently. • Deliver a consistent, high-quality customer experience through phone, email, and text communication. • Stay current on market trends, lending programs, and regulatory requirements to provide tailored financing solutions. • Maintain active licensing, complete required education, and participate in ongoing professional development.
Job Requirements
- 3+ years of mortgage origination experience with a strong emphasis on purchase transactions
- Active NMLS Loan Originator with state licenses or as a Loan Originator under a federal bank license
- Completion of the 20-hour CORE Pre-Licensing Education and successful passage of the SAFE Mortgage Loan Originator Test – National Component with Uniform State Content
- Proven success originating purchase loans in either: a high-volume, phone-based sales environment or an agent-centric referral model
- Strong client service orientation with consultative sales skills and deep understanding of the mortgage process
- Comfortable working in a structured, performance-driven environment with clearly defined KPIs
- Excellent verbal communication skills and ability to build trust quickly
- Strong time management, organization, and pipeline management skills
- Proficiency with CRM, LOS, and Microsoft products (Outlook, Word, Excel).
- Associate’s or Bachelor’s degree preferred.
Benefits
- Competitive base pay
- Incentive compensation
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