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Contact Center Support Operator
Location
Ohio
Posted
107 days ago
Salary
0
Seniority
Junior
Job Description
Contact Center Support Operator
Cleveland Clinic
• Answer inbound calls and navigate database to transfer callers • Process on-call via alpha page or phone call • Provide assistance in emergency situations • Answer routine questions and provide information to the public • Perform various data entry tasks
Job Requirements
- High School Diploma or GED required
- Emergency Medical Dispatch (EMD) certification preferred
- Minimum of 1 year of call or contact center or telephone operator experience, or 2 years of customer service experience
- Experience in Health care or a related field preferred
Benefits
- Comprehensive offerings to support caregivers
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