As a Remote Scheduling Specialist at Community Health Systems (CHS) - Patient Access Center, you’ll play a vital role in quality healthcare, building enduring relationships with our patients, and providing value for the people and communities we serve. Our team members enjoy a robust benefits package including: - Paid Time Off (PTO) - Comprehensive Health Benefits - Medical, Dental & Vision - 401k with company match - Tuition reimbursement Job Summary The Scheduling Specialist is responsible for supporting scheduling functions across assigned hospitals, clinics, or centralized patient access centers and will be the first point of contact for patients. This focuses on managing patient appointment scheduling, helping with general patient needs, and accurately communicating patient needs to the clinical staff through centralized call center operations. The Scheduling Specialist ensures communications and appointments are accurate, timely, and compliant with organizational policies while fostering effective communication with clinicians, patients, and leadership. Essential Functions - Completes accurate patient appointment scheduling across multiple clinics, depending on assignment. - Receives inbound communication from clinicians, patients, and staff via phone, text, email, and/or call center platforms to address scheduling needs, and handle urgent or emergent requests. - Assesses caller needs to identify urgent clinical matters for immediate warm transfer to clinic staff. For non-urgent requests (refills, clinical questions), accurately documents and route communications to the appropriate staff via the EMR. - Verifies patient demographics and insurance information, ensuring compliance with applicable requirements. - Research patient requests within the medical record, provide necessary information, and resolve inquiries effectively while maintaining patient confidentiality. - Monitors EMR in-baskets, call center systems, and related technology (as needed) to manage communication workflows effectively. - Provides timely and professional service to patients, providers, and facility staff, ensuring positive experiences and adherence to standards. - Performs other duties as assigned. - Complies with all policies and standards. - This is a fully remote opportunity. Qualifications - H.S. Diploma or GED required - Bachelor's Degree in Healthcare Administration, Business Administration, or a related field preferred - 1-3 years of experience in scheduling, operations, or healthcare administration required - 1-3 years of experience in physician/provider scheduling, patient appointment scheduling, or call center operations Knowledge, Skills and Abilities - Proficiency in scheduling software, EMR systems, and Microsoft Office Suite. - Excellent verbal and written communication skills with strong customer service orientation. - Delivers prompt, courteous, and knowledgeable support to customers. - Strong problem-solving skills and attention to detail. - Ability to manage multiple priorities in fast-paced hospital, clinic, or call center environments. - Knowledge of healthcare industry standards, patient confidentiality, and compliance protocols. We know it’s not just about finding a job. It’s about finding a place where you are respected, valued and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible. Community Health Systems is one of the nation's leading healthcare providers. With healthcare delivery systems in 36 distinct markets across 14 states, CHS operates 69 affiliated hospitals with more than 10,000 beds and approximately 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, imaging centers, cancer centers, and ambulatory surgery centers. This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for any employer.

Description Here at GOBHI, we understand and support diversity by appreciating it and encouraging it by creating a culture of dignity and respect for our employees. We are honored to be an Equal Opportunity Employer. GOBHI has an immediate opening for a full-time Brokerage Intake Specialist (Call Taker). This remote position will be based out of the employee’s home located in the state of Oregon or accepted radius. The Brokerage Intake Support Specialist will support with answering phones and responding to members. They perform computer data entry, inquiry requests and provide clerical duties to support the Medical Brokerage Call Center. Essential duties include: - Data Entry of ride and billing information for completed rides. - Maintains records and reports within areas of responsibility. - Processes incoming and outgoing mail. - Prepares denial letters to CCO. - Prepares and maintains records for quality control. - Fields incoming phone calls. - Interviews eligible clients to obtain sufficient information to take ride request. - Provides timely ride assignments to providers. - Assesses eligibility according to program regulations. - Documents rides that providers are unable to provide and assists with arrangements for alternative service delivery. - Takes messages and routes calls to other programs. **Please note that there are multiple ads but we are only hiring one position**Requirements What is needed to succeed in this role: - Minimum one year experience working in a call center or medical office setting. - Superior Customer Service skills. - Excellent communication skills, both verbal and written. - Technology Savvy – proficient in Microsoft Office software and Google Suites. - Strong and reliable internet connection. - Flexible; able to multi-task in response to time sensitive and changing situations. - Handles highly sensitive and confidential information. - Positive attitude – ability to approach problems in a positive manner. - Education – High School Diploma or equivalent. - Bilingual in Spanish preferred but not required. What we offer: - Competitive salary – starting at $18.00 per hour, additional compensation for bilingual skills - Medical, dental and vision insurance for you and dependents - 22 paid time off days and 12 paid holidays - EAP - FSA, with a $500 employer contribution - Wellness benefits - 401k contribution, including 6.5% employer contributions - Cell phone and internet reimbursements About GOBHI: Founded in 1994, Greater Oregon Behavioral Health, Inc. is an innovative behavioral health organization that serves communities across Oregon. GOBHI is a 501(c)(3) nonprofit corporation that is charged with administering the behavioral health Medicaid benefit, non-emergent medical transportation and community engagement in 12 rural and frontier counties in Oregon. GOBHI is a co-owner of the Eastern Oregon Coordinated Care Organization, along with Moda Health, and also provides various direct services statewide. GOBHI is committed to better health, better care, and lower costs. Please visit www.gobhi.org to learn more about our mission and services.

Description Here at GOBHI, we understand and support diversity by appreciating it and encouraging it by creating a culture of dignity and respect for our employees. We are honored to be an Equal Opportunity Employer. GOBHI has an immediate opening for a full-time Brokerage Intake Specialist (Call Taker). This remote position will be based out of the employee’s home located in the state of Oregon or accepted radius. The Brokerage Intake Support Specialist will support with answering phones and responding to members. They perform computer data entry, inquiry requests and provide clerical duties to support the Medical Brokerage Call Center. Essential duties include: - Data Entry of ride and billing information for completed rides. - Maintains records and reports within areas of responsibility. - Processes incoming and outgoing mail. - Prepares denial letters to CCO. - Prepares and maintains records for quality control. - Fields incoming phone calls. - Interviews eligible clients to obtain sufficient information to take ride request. - Provides timely ride assignments to providers. - Assesses eligibility according to program regulations. - Documents rides that providers are unable to provide and assists with arrangements for alternative service delivery. - Takes messages and routes calls to other programs. **Please note that there are multiple ads but we are only hiring one position**Requirements What is needed to succeed in this role: - Minimum one year experience working in a call center or medical office setting. - Superior Customer Service skills. - Excellent communication skills, both verbal and written. - Technology Savvy – proficient in Microsoft Office software and Google Suites. - Strong and reliable internet connection. - Flexible; able to multi-task in response to time sensitive and changing situations. - Handles highly sensitive and confidential information. - Positive attitude – ability to approach problems in a positive manner. - Education – High School Diploma or equivalent. - Bilingual in Spanish preferred but not required. What we offer: - Competitive salary – starting at $18.00 per hour, additional compensation for bilingual skills - Medical, dental and vision insurance for you and dependents - 22 paid time off days and 12 paid holidays - EAP - FSA, with a $500 employer contribution - Wellness benefits - 401k contribution, including 6.5% employer contributions - Cell phone and internet reimbursements About GOBHI: Founded in 1994, Greater Oregon Behavioral Health, Inc. is an innovative behavioral health organization that serves communities across Oregon. GOBHI is a 501(c)(3) nonprofit corporation that is charged with administering the behavioral health Medicaid benefit, non-emergent medical transportation and community engagement in 12 rural and frontier counties in Oregon. GOBHI is a co-owner of the Eastern Oregon Coordinated Care Organization, along with Moda Health, and also provides various direct services statewide. GOBHI is committed to better health, better care, and lower costs. Please visit www.gobhi.org to learn more about our mission and services.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves helping teams find qualified candidates to enter financial services on a part-time basis while working fully remotely. - Converse virtually with clients, weaving financial strategies that empower. - Cultivate client bonds that stand the test of time. - Ride the crest of industry trends, fortifying your knowledge. - Work alongside a dynamic remote team, where collaboration is the heartbeat of success. Qualifications - Ability to work 20 hours per week from home. Requirements - Calling and receiving calls from clients. - Scheduling appointments with clients who request our benefits. - Presenting and explaining insurance products and benefits packages virtually. - Completing applications for insurance products. - Attending ongoing, optional training sessions. Benefits - Work virtually, from anywhere. - Comprehensive training provided. - A fun, energetic, and positive team environment. - Rapid career growth and advancement opportunities. - Weekly pay.