• Provide database support for upgrades, assessments, and migrations • Offer expert advice to stakeholders on all aspects of database management • Perform troubleshooting and resolution of database-related issues • Conduct daily monitoring of the database estate • Implement and enforce SQL Server security best practices • Manage new database builds, upgrades, and server migrations • Perform database backups and restores as required • Install service packs, cumulative updates, and patches • Monitor and maintain storage resources and database maintenance plans

• Provide leadership for the architecture, security, and performance of enterprise-wide database environments within our SaaS-based ecosystem. • Focus on designing high-availability systems, executing complex disaster recovery (DR) strategies, and managing data replication and retention to support critical business operations. • Ensure data consistency across distributed SaaS environments and hybrid-cloud infrastructures. • Design and implement end-to-end Disaster Recovery (DR) strategies, ensuring compliance with Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO). • Participate in regular DR exercises, automated failover testing, and demonstration of no-outage resiliency. • Establish and enforce automated data retention, archiving, and purging policies aligned with industry compliancy. • Implement and support security measures, including transparent data encryption (TDE), role-based security, and unified auditing. • Lead proactive performance tuning, query optimization, and capacity management for high-volume, transactional SaaS workloads. • Monitor and analyze advanced performance metrics to identify and resolve resource contention. • Serve as a technical advisor for database modernization roadmaps, transitioning legacy systems to cloud-native or containerized architectures. • Develop standards for database schema design, storage structures, and automated deployment pipelines (CI/CD). • Manage a global team of database operators to ensure 24/7 system availability. • Establish Standard Operating Procedures for the database operations team, covering routine maintenance, patching, and ticket escalation paths. • Build and promote an "Operations-as-Code" model, mentoring the team in using tools like Terraform, Ansible, and utilizing CI/CD pipelines to automate repetitive tasks. • Conduct regular technical reviews and provide career development guidance to junior database operators.

• Own the design, maintenance, and ongoing improvement of NMI’s MySQL database estate, including restructuring database resources to meet performance, redundancy, and reliability goals • Maintain and administer Microsoft SQL Server environments (prior experience not required; willingness to learn is essential) • Manages and monitors all databases across multiple platforms • Contribute to the design and evolution of database architecture • Participate in an on-call rotation for database related incidents • Test, document and continuously improve database performance across the enterprise • Perform incident root cause analysis, identify preventative measures, and participate in blameless post-incident reviews • Collaborate with developers to resolve performance issues and support database-related enhancements • Communicate effectively with technical and non-technical stakeholders across the company

NOTE: We are currently not hiring employees residing in the state of CA or NY. 10Y professional experience required. Salary Range: $120k-$145k DOE. Job Description: Are you ready to take your SQL skills to the next level? Join SQLWatchmen as a Senior Database Administrator - Tier 2 and become a key player in our fully remote team! You'll be at the forefront of supporting customers’ production and dev SQL servers and supporting and guiding Tier 1 DBAs. This role is perfect for someone who thrives on diagnosing technical issues, has a passion for performance tuning, enjoys being part of an on-call rotation, and loves communicating with both the team and customers. Who We Are: At SQLWatchmen, we pride ourselves on delivering best-in-class MS SQL Server support with unrivaled customer service. With over 17 years in the business, our CEO and founder's passion for MS SQL Server spans more than two decades. We are deeply committed to our culture and seek employees and customers who resonate with our core values: - Be A Partner - Stay Curious - Take Ownership - Help First - Find Joy in the Work If these values speak to you, we want to hear from you! Our DBA Team: Join our dynamic, fully remote small team of seasoned professionals with a current average of over 22y experience each in MS SQL Server.  Some of us have earned the SQLSkills Black Belt certification and you’ll have the chance to achieve this prestigious certification too! What This Role Requires of You: ·         Proactive Monitoring: Keep an eye on SQL Servers and resolve issues via the ticketing system (CW PSA) before they escalate. Escalate tickets to Tier 3 support when necessary. ·         Technical Expertise: Showcase your advanced technical and T-SQL programming skills. ·         Performance Tuning: Fine-tune indexes and rework queries for optimal performance. ·         HA/DR Strategies: Develop, maintain, and monitor high availability and disaster recovery strategies (Clusters, Mirroring, AlwaysOn, Replication, Log Shipping). ·         Security: Ensure data and access to SQL Server are secure. ·         SQL Programming: Demonstrate advanced technical and programming skills. ·         Replication: Design, implement, and maintain data warehouses/ODS systems using SQL Server Replication, SSIS, SSAS, and T-SQL scripting. ·         On-Call Rotation: Participate in the on-call rotation (PagerDuty) for emergency coverage. When on-call, respond to text messages within 1 hour. ·         Communication: Keep the team and customers informed about incident progress, changes, and outages. ·         PostgreSQL Enthusiasm is a Plus: Have some experience with PostgreSQL and a desire to dive deeper. ·         Administrative Tasks: Enter time and expenses in ConnectWise PSA, attend scheduled meetings, and complete training materials in a timely manner.