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Transitions Group logo
Transitions Group

A team of owners dedicated to exceeding our customer's expectations.

Operations Systems Lead

OperationsOperationsOtherRemoteSeniorTeam 51-200H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

126 days ago

Salary

$80K - $90K / year

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

Operations Systems Lead

Transitions Group

• Own and standardize HCHB workflows across all branches • Establish rules and cutoffs and various escalation pathways for workflow • Identify recurring workflow breakdowns and the associated fixes with branch owners • Create simple SOPs and pathways for all branches to follow • Conduct branch audits and provide coaching • Drive accountability through collaboration with the branch leadership until execution is consistent • Maintain a clear and prioritized backlog of workflow defects and improvements to ensure process improvement for the long run • Partner with the IT team and external vendors to improve workflows that impact changes for process improvement

Job Requirements

  • Bachelor’s degree in nursing, information technology or relevant field
  • 3-5 years of HomeCare HomeBase experience
  • Strategic and curious mindset; willing to dive into the details and give suggestions to complex issues
  • Ability to identify and bring trends to the forefront; being proactive without direct oversight
  • Experience in Healthcare with knowledge of Medicare and Medicaid

Benefits

  • Competitive salary
  • Medical / Dental / Vision Insurance plans
  • Life Insurance
  • 401(k) matching
  • Company Equipment
  • Paid Time Off

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