• Execute the day-to-day logistics of onboarding and offboarding. • Act as a co-administrator of HR platforms. • Support HR compliance processes. • Serve as the first point of contact for employee questions regarding benefits. • Support employees through parental leave program. • Partner with payroll manager for accurate payroll adjustments. • Help bring culture to life through coordination of team-bonding events. • Build strong working relationships across teams.

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve. Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance ADA Accommodation Specialist PRIMARY PURPOSE OF THE ROLE: To enhance the ADA process for claimants requesting accommodations under the ADAAA; to review complex medical information for temporary and permanent accommodation requests; and to approve and/or negotiate restrictions as required under the ADAAA, state and/or client requirements. ARE YOU AN IDEAL CANDIDATE? We are looking for enthusiastic candidates who thrive in a collaborative environment, who are driven to deliver great work. - Apply your medical/clinical or rehabilitation knowledge and experience to assist in the management of accommodations, restrictions, and rehabilitation plans. - Work in the best of both worlds - a rewarding career making an impact on the health and lives of others, and a remote work environment. - Enjoy flexibility and autonomy in your daily work, your location, and your career path while advocating for the most effective and efficient medical treatment for injured employees in a non-traditional setting. - Enable our Caring counts® mission supporting injured employees from some of the world’s best brands and organizations. - Be a part of a rapidly growing, industry-leading global company known for its excellence and customer service. - Celebrate your career achievements and each other through professional development opportunities, continuing education credits, team building initiatives and more. - Access diverse and comprehensive benefits to take care of your mental, physical, financial, and professional needs. ESSENTIAL RESPONSIBLITIES MAY INCLUDE - Reviews medical information for ADAAA temporary and permanent accommodation requests. - Approves and/or negotiates accommodations as written; renegotiates reasonable alternative accommodations, or denies restrictions based on lack of supporting documentation through correspondence with physician, colleague, department, and other key stakeholders. - Maintains regular contact with colleagues, supervisors, health care providers, and other key stakeholders regarding progress and status of accommodations; assists in the resolution of any challenges related to the accommodations. - Conducts interactive discussions with claimants and employers, assists in answering/resolving any follow-up questions/issues and helps identify clarifications, when needed, from health care providers. - Ascertains the specific physical tolerances and vocational skills needed for employment positions; makes decisions or assists case management staff in making decisions regarding a client's competence in performing a particular position. - Reviews the essential job functions provided by the employer along with restrictions/limitations provided by the claimant and their treating provider to confirm the claimant can meet the essential functions with or without the accommodation(s) requested. EDUCATION AND LICENSING Bachelor's degree from an accredited college or university in nursing, social work or vocational rehabilitation is preferred. At least one of the following licenses or certifications is required: RN or CRC. ​TAKING CARE OF YOU BY - Offering flexibility and autonomy. - Supporting meaningful work that promotes critical thinking and problem solving. - Providing on-going learning and professional growth opportunities. - Promoting a strong team environment and a culture of support. - Recognizing your successes and celebrating your achievements. - Thrives when everyone is working towards the same vision/goals. - We offer a diverse and comprehensive benefits including medical, dental vision, 401K, PTO and more beginning your first day. NEXT STEPS If your application is selected to advance to the next round, a recruiter will be in touch. #nurse Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

• Assist in planning, executing, and monitoring HR and Enterprise projects such as recruitment process improvements, training launches, staffing modeling, employee engagement initiatives, or HRIS enhancements. • Develop project plans, timelines, and communication documents to support HR initiatives. • Coordinate meetings, track deliverables, and maintain project documentation. • Facilitate communication between HR, internal stakeholders, and external partners to ensure project alignment and progress. • Build Excel-based dashboards, trackers, and reports to monitor HR project performance, metrics, and timelines. • Clean and analyze basic HR data sets to identify trends or risks. • Support HR analytics initiatives by preparing datasets for reporting tools such as Power BI. • Generate visual, easy-to-understand summaries for HR leaders and project stakeholders. • Support implementation of HR initiatives such as employee engagement programs, HRIS updates, or policy rollouts. • Assist with process documentation, workflow mapping, and identifying areas for operational improvements. • Monitor project risks and surface issues to senior team members.

Overview Digital Harbor Foundation is dedicated to fostering learning, creativity, productivity, and community through education with a vision of digital equity for everyone. Driven by our sincere belief that access to opportunity is a basic right, we take bold yet practical actions to support making a better future now. Through a portfolio of projects focused on developing leadership within communities, we support those closest to challenges to take deliberate actions based on a design thinking approach, backed by data analysis, grounded in a practice of collective impact, and driven by a commitment to racial equity. The Operations & HR Director provides strategic leadership for the organization’s HR and operational infrastructure. This role is responsible for designing, implementing, and continuously improving systems that support a high-performing, compliant, and mission-driven organization. Core areas of ownership include onboarding and offboarding systems, HR templates and documentation, performance management infrastructure, and operational workflows. The Operations & HR Director serves as a senior leader and thought partner to the Chief Operating Officer (COO), and plays a critical role in organizational planning, culture-building, and continuous improvement. This role is ideal for someone who thrives in environments where systems must be built, tested, and refined over time and who brings both strategic vision and operational rigor. Education and Experience Requirements - Bachelor’s degree required; Master’s preferred in Human Resources, Business Administration, Organizational Development, or a related field. - 8+ years of progressive experience in human resources, operations, or organizational management. - 3+ years of people management and/or team leadership experience. - Experience in nonprofit, education, or technology environments strongly preferred. - Demonstrated success building organizational systems, workflows, and documentation from the ground up. Knowledge, Skills and Abilities - Advanced interpersonal and ethical judgment in handling highly sensitive and confidential matters. - Exceptional written and verbal communication skills with the ability to translate complex concepts into clear guidance and documentation. - Strong systems-thinking and process-design capability, with a continuous improvement mindset. - Strategic planning and project management skills, including the ability to set priorities and lead cross-functional initiatives. - Ability to influence and partner with senior leadership and managers across the organization. - Strong analytical and problem-solving skills with a bias toward scalable solutions. - Proficiency with HRIS platforms and productivity tools (Google Workspace). Additional Notes This position is fully remote, but will require in-person attendance at meetings as often as quarterly. This position supports departments, executives, and projects which may require availability during ET (Eastern Time Zone) hours. Role and Responsibilities Organizational Systems & Infrastructure (Strategic Ownership) - Design, implement, and continuously improve organization-wide HR and operations systems, including onboarding, offboarding, performance management, and employee lifecycle workflows. - Identify gaps in infrastructure and proactively develop solutions through policies, procedures, templates, and technology. - Establish documentation standards and maintain a centralized, accessible knowledge base for HR and operations. - Lead testing, refinement, and iteration of systems to ensure usability, compliance, and scalability. Human Resources Strategy & Leadership - Serve as senior HR leader and trusted advisor to executive leadership and people managers. - Develop and oversee HR policies and practices that support equity, inclusion, compliance, and organizational effectiveness. - Provide guidance on employee relations, performance management, and corrective action processes. - Ensure alignment between organizational values and HR practices. Recruitment & Talent Systems - Lead recruitment strategy and execution, including workforce planning, equitable hiring practices, and selection processes. - Oversee and continuously improve onboarding systems and manager enablement tools. - Ensure compliance with employment eligibility and hiring regulations (including USCIS Form I-9 requirements). HR Technology & Data - Provide executive-level oversight of HRIS and benefits systems (Paycom, Carefirst, Health Equity, UNUM). - Ensure integrity of HR data and reporting; use data to inform decision-making and process improvements. - Evaluate and recommend new platforms or tools to enhance efficiency and employee experience. Benefits & Total Rewards Administration - Provide strategic oversight of benefits administration and annual open enrollment. - Lead communication strategy and employee education regarding benefits and compensation-related processes. - Partner with brokers and vendors to evaluate benefit offerings and cost-effectiveness. Performance Management & Organizational Development - Own and evolve the performance management framework, including evaluation cycles, tools, and training. - Partner with managers to build strong feedback cultures and ensure consistent application of performance processes. - Develop and maintain templates and guidance materials to support managers and employees. HR Compliance & Risk Management - Ensure compliance with federal, state, and local employment laws and regulations. - Oversee personnel file systems, audits, and documentation protocols. - Develop and maintain compliance procedures and internal controls. Operations Leadership - Lead documentation and standardization of operational processes to ensure continuity and clarity. - Partner with the COO on organizational planning and operational risk mitigation. Leadership & Cross-Functional Collaboration - Lead cross-functional initiatives related to organizational systems, change management, and process improvement. - Serve as a key contributor to senior leadership discussions related to culture, structure, and growth. Ad-Hoc, Incidental Tasks, Projects, or Reports - Lead special initiatives related to organizational systems, compliance, or infrastructure as assigned. - Prepare reports and analyses for senior leadership, as needed. Other Duties Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time or new ones may be assigned, with or without notice. Compensation The expected salary range for this full-time position is $80,000 - $95,000 annually, depending on experience and qualifications. In exceptional cases, compensation outside of this range may be considered based on the candidate’s skills, experience, and overall fit. Digital Harbor provides a best-in-class comprehensive set of benefits to support the team. All regular, full-time employees are eligible for to receive: Health Benefits & Insurance - Carefirst Blue Cross Blue Shield - Health, Dental, and Vision Insurance (100% of the premium paid for employees and 85% of dependents) - Pre-Tax Health Savings Account (HSA) (with $365 monthly employer contributions) - Pre-Tax Flexible Savings Account (FSA) - Paid Accidental Death & Dismemberment (AD&D) Insurance - Paid Short-Term & Long-Term Disability Insurance - Paid Basic Life Insurance - Supplemental Voluntary Life Insurance (Employee, Spouse & Dependent Children) - Total Pet Plan and Supplemental Wishbone Pet Insurance - Employee Opportunity Program (EAP) - Health and Wellness - Wellness Reimbursement Program Retirement - 401k Retirement Plan (with 6% matching) Paid Time Off - 15 Days Paid Time Off Per Year - 20 Days Paid Time Off Per Year (after 3rd Anniversary) - 25 Days Paid Time Off Per Year (after 6th Anniversary) - 16 Paid Holidays (14 common plus 2 flexible holidays, including Dec 25 - Jan 1) - Paid Bereavement Leave - Paid Parental Leave for Moms and Dads (two weeks after first year) If our mission and vision align with your personal values, please apply! A cover letter outlining your qualifications for the position along with your resume is required. Interviews will be conducted virtually. Digital Harbor is an equal opportunity employer.