• Partner with Digital Product Managers to gather, document, and refine business and functional requirements for new features, enhancements, and platform capabilities. • Collaborate closely with cross-functional teams—including UX, engineering, QA, and stakeholders from marketing, customer service, and operations—to ensure alignment on scope and intent. • Create clear and concise user stories, process flows, acceptance criteria, and documentation that guide development teams. • Conduct requirements gathering sessions, user interviews, and stakeholder workshops to uncover business needs and user pain points. • Assist with backlog grooming, sprint planning, and the refinement of epics and features. • Support UAT (User Acceptance Testing) by validating that requirements have been implemented as intended. • Contribute to data analysis, benchmarking, and competitive research to inform product decisions. • Help track and communicate project status, dependencies, and risks across cross-functional teams. • Promote continuous improvement by identifying process gaps and opportunities to streamline documentation and delivery workflows.

• Partner with Digital Product Managers to gather, document, and refine business and functional requirements for new features, enhancements, and platform capabilities. • Collaborate closely with cross-functional teams—including UX, engineering, QA, and stakeholders from marketing, customer service, and operations—to ensure alignment on scope and intent. • Create clear and concise user stories, process flows, acceptance criteria, and documentation that guide development teams. • Conduct requirements gathering sessions, user interviews, and stakeholder workshops to uncover business needs and user pain points. • Assist with backlog grooming, sprint planning, and the refinement of epics and features. • Support UAT (User Acceptance Testing) by validating that requirements have been implemented as intended. • Contribute to data analysis, benchmarking, and competitive research to inform product decisions. • Help track and communicate project status, dependencies, and risks across cross-functional teams. • Promote continuous improvement by identifying process gaps and opportunities to streamline documentation and delivery workflows.

• Understand and communicate client business needs and issues, operating rules, data structures, and standard operating procedures. • Execute and suggest improvements to pre-defined operational procedures. • Implement process improvement in operational workflows, working with Senior Data Analysts and Product Owners. • Assist Product Owners to streamline the ideas to development processes, and the technical requirements processes. • Enhance and maintain data products by understanding the data, product(s)/offering(s), client needs, and business goals. • Collaborate with stakeholders regarding business objectives. • Support product management with product development, and execution. • Partner with Product management to create, maintain and update roadmap documentation. • Assist teams towards common objectives and document the solutions/decisions made. • Create technical requirements, user stories and test plans as part of an Agile methodological approach. • Compare datasets / various inputs to ensure data quality and derive actionable insights. • Apply quality checks and validations to the product delivery, reporting results and elaborative summary for internal team and important stakeholders. • Coordinate with stakeholders across different time zones to ensure smooth working within timelines. • Assist engineering teams with knowledge transfer and testing of new operational procedures and enhancements. • Facilitate knowledge transfer and overall product knowledge for engineering, Engagement and other teams. • Partner with stakeholders e.g. Engagement and Product Owners to understand client business needs and pain points with the intention to write user stories that address those needs. • Work closely with product team: Owners, developers and testers to ensure that written requirements are clearly stated, and comprehensive. • Build subject matter expertise in operational processes, data tools, content, and necessary technology, and Scrum / Agile methodologies. • Remain updated on tools, techniques, and working models to enhance processes. • Develop functional understanding of the product offering via the technology and deployment stack, to facilitate writing effective user stories, requirements and user acceptance criteria. • Work on multiple client tasks simultaneously, strengthening analytical, task management, and communication skills. • Keep track of unplanned internal and clients’ tasks arising from any developments to existing or new products. • Maximize time management skills to balance workload in order to complete multiple deadline driven projects with a minimum of supervisory input. • Conduct secondary research e.g. marketplace conditions, competitive environment, best practices to keep the product quality best-in class while being able to address clients’ questions related to the same. • Coordinate and co lead design sessions to document feature requirements and guide stakeholders towards decision-making. • Investigate issues and recommend solutions to improve processes.

• Understand and communicate client business needs and issues, operating rules, data structures, and standard operating procedures. • Execute and suggest improvements to pre-defined operational procedures. • Implement process improvement in operational workflows, working with Senior Data Analysts and Product Owners. • Assist Product Owners to streamline the ideas to development processes, and the technical requirements processes. • Enhance and maintain data products by understanding the data, product(s)/offering(s), client needs, and business goals. • Collaborate with stakeholders regarding business objectives. • Support product management with product development, and execution. • Partner with Product management to create, maintain and update roadmap documentation • Assist teams towards common objectives and document the solutions/decisions made. • Create technical requirements, user stories and test plans as part of an Agile methodological approach. • Compare datasets / various inputs to ensure data quality and derive actionable insights. • Apply quality checks and validations to the product delivery, reporting results and elaborative summary for internal team and important stakeholders. • Coordinate with stakeholders across different time zones to ensure smooth working within timelines. • Assist engineering teams with knowledge transfer and testing of new operational procedures and enhancements. • Facilitate knowledge transfer and overall product knowledge for engineering, Engagement and other teams. • Partner with stakeholders e.g. Engagement and Product Owners to understand client business needs and pain points with the intention to write user stories that address those needs. • Work closely with product team: Owners, developers and testers to ensure that written requirements are clearly stated, and comprehensive.