• Collaborate daily with developers, QA, and the Team Leader to clarify objectives, explore scope, and build a shared understanding of the problem and the solution. • Work closely with Product and Stakeholders to understand goals, expected outcomes, metrics, and constraints, ensuring the team has full context. • Support developers during refinement by exploring edge cases, dependencies, technical constraints, and missing details together with the team. • Contribute to defining acceptance criteria and user stories together with the development team, ensuring they reflect collective understanding rather than a handover. • Help model functional flows, states, interactions, and behaviors to strengthen the team’s comprehension of the domain. • Assist QA in identifying expected behaviors, test conditions, and critical scenarios to validate functionality effectively. • Facilitate workshops, conversations, and discovery sessions that help the team reason about the problem space and reduce ambiguity. • Surface risks, trade-offs, and non-functional considerations are collaboratively discussed with Architects, QA, and developers. • Document requirements, flows, and context as part of the ongoing teamwork, not as an upfront artefact; documentation reflects what the team understands and agrees on. • Maintain visibility into the readiness and clarity of work items, helping the team plan with confidence. • Support the evolution of stories as understanding grows; contribute to managing requirement changes and communicating impacts. • Help improve backlog structure and context while keeping ownership and decision-making with the Team Leader and Product. • Increase team autonomy by strengthening analysis, problem definition, and domain understanding within the team. • Facilitate alignment across Product, Architecture, QA, and Development by enabling shared comprehension, not by acting as a gatekeeper.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Providence Health Plan (PHP) Principal Business Analyst serves as a lead resource for reporting, planning, and analysis within Health Plan Operations. This role drives complex business and enterprise initiatives that enhance operational performance and ensure alignment with organizational goals. Combining advanced analytical skills with strong business acumen, the position influences strategic decision‑making and supports operational excellence across multiple functional areas. This position works 100% remote and is open to candidates residing in: - Oregon - Washington - California Qualifications - Bachelor's Degree in Business, Finance, Healthcare Administration, or related field. - 8 years Healthcare Business Analysis or related field specific to business analysis. - 8 years utilization of reporting and analytic tools and techniques. - Proven experience in leading cross function teams, coordinating resources, setting timelines and deliverables for successful completion of project work. - 3 years proven experience in a Senior or Principal Business Analyst role. Requirements - Master's Degree in Business, Finance, Healthcare Administration, or related field. Benefits - Comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching. - Health care benefits (medical, dental, vision). - Life insurance and disability insurance. - Time off benefits (paid parental leave, vacations, holidays, health issues). - Voluntary benefits and well-being resources.

Who We Are The Business Systems Analyst III is responsible for supporting, maintaining, and enhancing our Workday Payroll, Time Tracking and Absence applications, globally. They work with the business, technical staff, and vendors to assess business requirements and processes and align them with appropriate technology solutions that result in improved functionality, process efficiency and accuracy. They lead and support all aspects of delivery inclusive of planning, analysis, requirements, design, configuration, testing, deployment, and support. What You'll Do - Establish and maintain product and business expertise of assigned areas - Leverage expertise to gather and analyze information from multiple sources to provide recommendations to address business objectives and resolve issues - Draws on substantial experience to represent the voice of the customer to the team throughout the product lifecycle to ensure that the delivered products meet or exceed customer needs and objectives. - Lead requirements gathering and documentation by working directly with business partners - Work with technical staff and vendors to ensure that the technical components of solutions are understood and properly accounted for (e.g. integrations, extensions, etc.) w/in the overall solution - Perform design and configuration efforts related to enterprise applications - Lead preparation and execution of testing efforts - Support deployment and migration efforts - Perform ongoing system administration and support for assigned enterprise systems - Represents the team as an expert source in communications with IT, training, reporting, leadership, vendors, etc. - Use influence and expertise to promote an atmosphere of cohesiveness and focused collaboration between all the members of the team in the interest of driving the product forward What You'll Need - BA /BS degree in Computer Science, Information Systems, Business or equivalent - 7+ years of experience in leading product design, gathering functional and/or technical requirements, preparing documentation, configuring applications, and providing system support of large ERP applications - 5+ years of experience with implementing, configuring, and supporting the following areas are required: - Workday Payroll for US - Expert knowledge of US Multi State Payroll - Creation and processing of EIBs - Post-Production Support and Issue Resolution covering the above areas - 5+ years of experience with implementing, configuring, and/or supporting the following are preferred: - Absence - Time Tracking - Expertise/knowledge of Workday Payroll for Canada - Proficient in Workday Report Writing or similar tool - Experience with multi-national organizations and systems preferred - Working knowledge of various System Development Life Cycle methodologies (e.g. agile, iterative, waterfall, etc.) - Strong analytical and problem-solving skills - Strong organizational and time management skills - Exceptional verbal and written communication skills - An ability to establish and maintain strong customer relationships - Familiarity with project management processes and concepts - Thorough knowledge of and demonstrated skills in use of software such as MS Word, Excel, PowerPoint, Visio, Smartsheets, etc. The typical annual salary range for this position is shown below and is negotiable depending upon experience and location. The position is eligible for a discretionary annual bonus. $104,000.00 - $153,000.00 We offer exceptional earning potential and a competitive benefits package, including group health insurance benefits (medical, vision, dental), FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability. Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year. We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees. Learn more at https://roberthalfbenefits.com. Robert Half Inc. is an Equal Opportunity Employer. M/F/Disability/Veteran As part of Robert Half’s Corporate Services facility employment process, any offer of employment is contingent upon successful completion of a background check. Our recruiters use their expertise and may utilize AI to help with their evaluation of candidates. Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance. In your email please include the following: - The specific accommodation requested to complete the employment application. - The location(s) (city, state) to which you would like to apply. For positions located in San Francisco, CA: Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. For positions located in Los Angeles County, CA: Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Location Address: Remote Office Santa Fe, NM 87501 Compensation Pay Range: Minimum Offer $27.92 Maximum Offer $42.63 Summary: Build your Career. Make a Difference. Presbyterian is hiring a skilled Nurse Advice Line Clinical Triage Nurse to join our team. How you grow, learn and thrive matters here. • Educational and career development options, including tuition and certification reimbursement, scholarship opportunities • Staff Safety (a wearable badge that allows nurses to quickly and discreetly call for help when safety is a concern) • Differentials for night/weekend shifts, higher education, certifications and various lead roles (for eligible positions) • Malpractice liability insurance • Loan forgiveness through the  New Mexico Higher Education Department  • EPIC electronic charting system Type of Opportunity: Part time FTE: 0.50 Job Exempt: No Work Shift: Evenings (United States of America) Responsibilities: The Nurse Advice Line performs clinical triage and review of inbound member and patient calls to the PHP Nurse Advice Line to ensure that services rendered to customers meet clinically appropriate direction and triage. Utilizes clinical skills to coordinate, document, and communicate all aspects of the appropriate clinical advice and triage based on criteria and in adherence to adopted protocols. Clinical triage includes all levels of acuity of medical presentations. Assists callers and members with coordination of care to in plan providers and appropriate urgent and emergent care. Validates and interprets medical information from callers using evidence-based criteria sets. Consults with PHP medical directors on non-emergent cases where protocols are not clear. Refers callers of various acuities to venues of care-- including primary care, urgent or emergent care, ALS services, or public health services such as Poison Control Center or Public Health Department. May work varied shifts and performs occasional on-call assignments Some key responsibilities include: - Receives, triages, verifies, and processes requests for clinical triage and medical advice from health plan members and their representatives. Callers may have varying degrees of acuity in presentation and symptoms presented. - Uses clinical protocols to assess advice to callers, and documents discussion and information relayed. - May work with stakeholders and primary and specialty providers across the state to identify most appropriate direction of care based on call. Uses critical thinking to gauge risks, determine acuity of caller s situation and make evidence based decisions on information and advice provided. - Legally documents all calls and information discussed. Records and refers all pertinent information accordingly. - May collaborate with other resources such as behavioral health clinicians or crisis staff to best direct callers. - Advises manager of trends in calls and potential quality of care and legal issues. - Communicates effectively with providers, PHP medical directors, PCSC staff, and other applicable PHS departments to deliver sound and appropriate advice. Qualifications: - Associates degree. - New Mexico Board of Nursing RN License with Multi-State Compact Licensure status required, with at least 3 years of RN experience in clinical setting, emergency medicine, urgent care, or managed care experience. - Experienced analytical skills as applicable to interpret medical records. - Experience with detailed research, coordination and organizational skills. - Demonstrated critical thinking skills as evidenced by experience, education, and/or the pre-hire interview process. We're all about well-being, starting with yours. Presbyterian employees have access to a fun, engaging and unique wellness program, including free on-site and community-based gyms, nutrition coaching and classes, mindfulness and meditation resources, wellness challenges and more. Learn more about our employee benefits. About Presbyterian Healthcare Services Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses. Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans. AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses. Compensation Disclaimer The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs. We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services