This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Providence Health Plan (PHP) Principal Business Analyst serves as a lead resource for reporting, planning, and analysis within Health Plan Operations. This role drives complex business and enterprise initiatives that enhance operational performance and ensure alignment with organizational goals. Combining advanced analytical skills with strong business acumen, the position influences strategic decision‑making and supports operational excellence across multiple functional areas. This position works 100% remote and is open to candidates residing in: - Oregon - Washington - California Qualifications - Bachelor's Degree in Business, Finance, Healthcare Administration, or related field. - 8 years Healthcare Business Analysis or related field specific to business analysis. - 8 years utilization of reporting and analytic tools and techniques. - Proven experience in leading cross function teams, coordinating resources, setting timelines and deliverables for successful completion of project work. - 3 years proven experience in a Senior or Principal Business Analyst role. Requirements - Master's Degree in Business, Finance, Healthcare Administration, or related field. Benefits - Comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching. - Health care benefits (medical, dental, vision). - Life insurance and disability insurance. - Time off benefits (paid parental leave, vacations, holidays, health issues). - Voluntary benefits and well-being resources.

Who We Are The Business Systems Analyst III is responsible for supporting, maintaining, and enhancing our Workday Payroll, Time Tracking and Absence applications, globally. They work with the business, technical staff, and vendors to assess business requirements and processes and align them with appropriate technology solutions that result in improved functionality, process efficiency and accuracy. They lead and support all aspects of delivery inclusive of planning, analysis, requirements, design, configuration, testing, deployment, and support. What You'll Do - Establish and maintain product and business expertise of assigned areas - Leverage expertise to gather and analyze information from multiple sources to provide recommendations to address business objectives and resolve issues - Draws on substantial experience to represent the voice of the customer to the team throughout the product lifecycle to ensure that the delivered products meet or exceed customer needs and objectives. - Lead requirements gathering and documentation by working directly with business partners - Work with technical staff and vendors to ensure that the technical components of solutions are understood and properly accounted for (e.g. integrations, extensions, etc.) w/in the overall solution - Perform design and configuration efforts related to enterprise applications - Lead preparation and execution of testing efforts - Support deployment and migration efforts - Perform ongoing system administration and support for assigned enterprise systems - Represents the team as an expert source in communications with IT, training, reporting, leadership, vendors, etc. - Use influence and expertise to promote an atmosphere of cohesiveness and focused collaboration between all the members of the team in the interest of driving the product forward What You'll Need - BA /BS degree in Computer Science, Information Systems, Business or equivalent - 7+ years of experience in leading product design, gathering functional and/or technical requirements, preparing documentation, configuring applications, and providing system support of large ERP applications - 5+ years of experience with implementing, configuring, and supporting the following areas are required: - Workday Payroll for US - Expert knowledge of US Multi State Payroll - Creation and processing of EIBs - Post-Production Support and Issue Resolution covering the above areas - 5+ years of experience with implementing, configuring, and/or supporting the following are preferred: - Absence - Time Tracking - Expertise/knowledge of Workday Payroll for Canada - Proficient in Workday Report Writing or similar tool - Experience with multi-national organizations and systems preferred - Working knowledge of various System Development Life Cycle methodologies (e.g. agile, iterative, waterfall, etc.) - Strong analytical and problem-solving skills - Strong organizational and time management skills - Exceptional verbal and written communication skills - An ability to establish and maintain strong customer relationships - Familiarity with project management processes and concepts - Thorough knowledge of and demonstrated skills in use of software such as MS Word, Excel, PowerPoint, Visio, Smartsheets, etc. The typical annual salary range for this position is shown below and is negotiable depending upon experience and location. The position is eligible for a discretionary annual bonus. $104,000.00 - $153,000.00 We offer exceptional earning potential and a competitive benefits package, including group health insurance benefits (medical, vision, dental), FSA and HSA healthcare accounts, life and accident insurance, adoption and fertility assistance, paid parental leave of up to 6 weeks, and short/long term disability. Robert Half provides paid time off for vacation, personal needs, and sick time. The amount of Choice Time Off (CTO) our people receive varies based on their years of service and is pro-rated based on the hours worked per week. A new hire earns up to 17 days of CTO per calendar year. Our people also receive up to 11 paid holidays per calendar year. We also offer the opportunity to contribute to our company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of your contributions for eligible employees. Learn more at https://roberthalfbenefits.com. Robert Half Inc. is an Equal Opportunity Employer. M/F/Disability/Veteran As part of Robert Half’s Corporate Services facility employment process, any offer of employment is contingent upon successful completion of a background check. Our recruiters use their expertise and may utilize AI to help with their evaluation of candidates. Robert Half is committed to being an equal employment employer offering opportunities to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to apply for a position, please contact us by sending an email to HRSolutions@roberthalf.com or call 1.855.744.6947 for assistance. In your email please include the following: - The specific accommodation requested to complete the employment application. - The location(s) (city, state) to which you would like to apply. For positions located in San Francisco, CA: Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. For positions located in Los Angeles County, CA: Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Location Address: Remote Office Santa Fe, NM 87501 Compensation Pay Range: Minimum Offer $27.92 Maximum Offer $42.63 Summary: Build your Career. Make a Difference. Presbyterian is hiring a skilled Nurse Advice Line Clinical Triage Nurse to join our team. How you grow, learn and thrive matters here. • Educational and career development options, including tuition and certification reimbursement, scholarship opportunities • Staff Safety (a wearable badge that allows nurses to quickly and discreetly call for help when safety is a concern) • Differentials for night/weekend shifts, higher education, certifications and various lead roles (for eligible positions) • Malpractice liability insurance • Loan forgiveness through the  New Mexico Higher Education Department  • EPIC electronic charting system Type of Opportunity: Part time FTE: 0.50 Job Exempt: No Work Shift: Evenings (United States of America) Responsibilities: The Nurse Advice Line performs clinical triage and review of inbound member and patient calls to the PHP Nurse Advice Line to ensure that services rendered to customers meet clinically appropriate direction and triage. Utilizes clinical skills to coordinate, document, and communicate all aspects of the appropriate clinical advice and triage based on criteria and in adherence to adopted protocols. Clinical triage includes all levels of acuity of medical presentations. Assists callers and members with coordination of care to in plan providers and appropriate urgent and emergent care. Validates and interprets medical information from callers using evidence-based criteria sets. Consults with PHP medical directors on non-emergent cases where protocols are not clear. Refers callers of various acuities to venues of care-- including primary care, urgent or emergent care, ALS services, or public health services such as Poison Control Center or Public Health Department. May work varied shifts and performs occasional on-call assignments Some key responsibilities include: - Receives, triages, verifies, and processes requests for clinical triage and medical advice from health plan members and their representatives. Callers may have varying degrees of acuity in presentation and symptoms presented. - Uses clinical protocols to assess advice to callers, and documents discussion and information relayed. - May work with stakeholders and primary and specialty providers across the state to identify most appropriate direction of care based on call. Uses critical thinking to gauge risks, determine acuity of caller s situation and make evidence based decisions on information and advice provided. - Legally documents all calls and information discussed. Records and refers all pertinent information accordingly. - May collaborate with other resources such as behavioral health clinicians or crisis staff to best direct callers. - Advises manager of trends in calls and potential quality of care and legal issues. - Communicates effectively with providers, PHP medical directors, PCSC staff, and other applicable PHS departments to deliver sound and appropriate advice. Qualifications: - Associates degree. - New Mexico Board of Nursing RN License with Multi-State Compact Licensure status required, with at least 3 years of RN experience in clinical setting, emergency medicine, urgent care, or managed care experience. - Experienced analytical skills as applicable to interpret medical records. - Experience with detailed research, coordination and organizational skills. - Demonstrated critical thinking skills as evidenced by experience, education, and/or the pre-hire interview process. We're all about well-being, starting with yours. Presbyterian employees have access to a fun, engaging and unique wellness program, including free on-site and community-based gyms, nutrition coaching and classes, mindfulness and meditation resources, wellness challenges and more. Learn more about our employee benefits. About Presbyterian Healthcare Services Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses. Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans. AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses. Compensation Disclaimer The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs. We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Seeking experienced Ambulatory Epic Analyst and preference for Behavioral Health experience. The EHR Applications Analyst 3 is responsible for delivering world-class support services across all Beth Israel Lahey Health, Inc. (BILH) entities and its affiliates. The EHR Applications Analyst 3 is responsible for identifying, evaluating, analyzing, and recommending changes in support of assigned applications/systems including ongoing production maintenance and trouble-shooting. Supports the planning, design, development, build, and/or configuration of assigned applications/systems. Leads and/or coordinates conversions, application/system testing, and documentation of system procedures. Participates and provides input in training design and development and assists in training execution in relation to assigned projects. Provides go-live support and serves as the primary point of contact for ongoing maintenance/support and troubleshooting. Job Description: Essential Duties & Responsibilities including but not limited to: 1. Delivers work within established timeframes. Must be able to manage/multi-task on several large assigned projects incorporating all aspects of IS. 2. Defines, documents, builds, and maintains Electronic Health Record (EHR) application content. 3. Creates functional specification documents to create content within the EHR application and is primarily responsible for validating this content with the business owner. 4. Validates the content of functional specification created by Analysts I or II and provides feedback as necessary. 5. Mentors more junior colleagues in the development of application knowledge and assists colleagues in redesigning processes in adherence to system requirements. 6. Completes thorough unit testing of all builds prior to handoff for functional and/or integrated testing. 7. Facilitates functional and integrated testing as requested. 8. Creates and provides documentation as required to the testing and training team. 9. Documents and reports system issues through an internal chain of command; communicates with vendor where appropriate; works closely with product support to close/resolve open support cases. 10. Applies proven communication, analytical, and problem-solving skills to help identify, communicate, and resolve system issues to maximize system potential. 11. Provides end-user support during implementation; able to serve as an application expert to assist in application roll-out. 12. Addresses post-go-live issues and requests and prioritizes own work assignments and those of the more junior colleagues based on project plan requirements. 13. Participates in on-call coverage as assigned. 14. Communicates effectively; including communication around the progress of building tasks in adherence to prescribed project milestone dates. Proactively manages barriers to completing work requirements. 15. Contributes to the development of the project plan and manages mini-projects within the defined scope of the overall project. 16. Participates in workflow design and understands system impact on end users. 17. Prepares demo materials for workflow discussions or new system functionality. 18. Able to concisely demonstrate system functionality to end users with or without the assistance of other team members. 19. Stays current with new application functionality and enhancements. 20. Provides on-call/after-hours support. 21. Achieves and maintains application certification in accordance with departmental and organizational standards. Competencies: Decision Making: Ability to make decisions that are guided by precedents, policies, and objectives. Regularly makes decisions and recommendations on issues affecting a department or functional area. Problem Solving: Ability to address problems that are highly varied, complex, and often non-recurring, requiring staff input, innovative, creative, and Lean diagnostic techniques to resolve issues. Independence of Action: Ability to set goals and determine how to accomplish defined results with some guidelines. The Manager/Director provides broad guidance and overall direction. Written Communications: Ability to summarize and communicate in English moderately complex information in varied written formats to internal and external customers. Oral Communications: Ability to comprehend and communicate complex verbal information in English to medical center staff, patients, families, and external customers. Knowledge: Ability to demonstrate in-depth knowledge of concepts, practices, and policies with the ability to use them in complex varied situations. Team Work: Ability to act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows. Results may impact the operations of one or more departments. Customer Service: Ability to provide a high level of customer service and staff training to meet customer service standards and expectations for the assigned unit(s). Resolves service issues in the assigned unit(s) in a timely and respectful manner. Minimum Qualifications: Education: High School diploma or GED required. Bachelor's degree preferred. Licensure, Certification & Registration: EHR (Electronic Health Record) Certification preferred Experience: - Two (2) years of experience implementing, designing, and/or managing a variety of EHR and clinical systems using multiple software programs and network applications. - Experience working in a clinical setting. - Experience working with clinical information systems or system implementation teams for complex projects and/or application development. - Experience in full implementation software development cycle. - Experience managing small projects with defined duration and scope. Skills, Knowledge & Abilities: - Ability to multi-task- Self-starter and motivator - Excellent problem-solving and written and oral communication skills - Candidate will have a proven track record of producing quality deliverables on time, taking ownership and accountability of assignments, and demonstrating a strong work ethic - Willingness to address issues and take ownership, knowing when and how to escalate issues. Ability to understand and document business processes - Creative approach to process redesign - Proficient in Microsoft Office suite programs; specifically Excel and PowerPoint - Knowledge of HL7 coding standards - Knowledge of process redesign Pay Range: $93,000.00 USD - $130,000.00 USD The pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment. More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger. Equal Opportunity Employer/Veterans/Disabled