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IDEA Public Schools is an education management-focused nonprofit organization that believes every single child who wants to can participate in higher education opportunities and go
Application Manager
Location
United States
Posted
99 days ago
Salary
0
No structured requirement data.
Job Description
Application Manager
IDEA Public Schools
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Application Manager is responsible for the secure, stable, and efficient operation of the organization’s systems, with a primary focus on implementation and configuration, application upgrades, system security, and technical support. This role ensures the system environment meets business needs while maintaining security, compliance, performance, and user satisfaction. - Manage security roles, permissions, and access controls. - Implements and configures the system in alignment with strategic goals. - Plan, coordinate, and execute system upgrades, patches, and feature releases. - Supports technical support operations, including incident resolution and service requests. - Maintains disaster recovery and service outage response plans. - Maintain technical documentation for configurations, upgrades, and support procedures. - Conduct regular audits and reviews of system access and configurations. - Ensure compliance with internal policies and external regulations. - Collaborate with functional teams to test and validate new functionality. - Maintain upgrade documentation and change logs. - Monitor system performance, uptime, and error logs. - Maintain SLAs and drive continuous improvement in support processes. - Coordinate with infrastructure teams to ensure failover readiness and data backup integrity. Qualifications - Bachelor's degree in information systems or a related field. - 3+ years of experience administering enterprise applications. - 3+ years of experience with enterprise system configuration and support. - 3+ years of experience managing roles and security for enterprise applications. - 3+ years of experience providing technical support for enterprise applications. Requirements - System security - Customer Service - Technical/Professional Knowledge and Skills - Customer/Client Focus Benefits - Salaries for people entering this role typically fall between $81,800 and $95,800, commensurate with relevant experience and qualifications and in alignment with internal equity. - This role is also eligible for performance pay based on organizational performance and goal attainment. - Medical, dental, and vision plans. - Disability and life insurance. - Parenting benefits. - Flexible spending account options. - Generous vacation time. - Referral bonuses. - Professional development. - 403(b) plan. - IDEA may offer a relocation stipend to defray the cost of moving for this role, if applicable.
Job Requirements
- Bachelor's degree in information systems or a related field.
- 3+ years of experience administering enterprise applications.
- 3+ years of experience with enterprise system configuration and support.
- 3+ years of experience managing roles and security for enterprise applications.
- 3+ years of experience providing technical support for enterprise applications.
- System security
- Customer Service
- Technical/Professional Knowledge and Skills
- Customer/Client Focus
Benefits
- Salaries for people entering this role typically fall between $81,800 and $95,800, commensurate with relevant experience and qualifications and in alignment with internal equity.
- This role is also eligible for performance pay based on organizational performance and goal attainment.
- Medical, dental, and vision plans.
- Disability and life insurance.
- Parenting benefits.
- Flexible spending account options.
- Generous vacation time.
- Referral bonuses.
- Professional development.
- 403(b) plan.
- IDEA may offer a relocation stipend to defray the cost of moving for this role, if applicable.
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