This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Engel & Völkers Americas, Inc. is seeking a highly organized and detail-oriented Senior Contract Administrator to join our growing legal team located in New York City. This position provides a great opportunity to support all relevant legal aspects needed for the franchise lifecycle contract management, compliance, and litigation. - Assist with preparing, reviewing, and management of franchise agreements, renewals, and amendments. - Manage the full contract lifecycle, including organization, tracking, and timely execution of franchise and business contracts. - Assist with state and federal franchise registrations and renewals, including Franchise Disclosure Documents (FDDs). - Support monitoring franchisee compliance matters and draft related notices (default, termination, and other compliance communications). - Partner cross-functionally to address contract-related questions and resolve issues efficiently. - Track key deadlines and ensure proactive follow-up. - Help refine and strengthen contract management policies, procedures, and systems. - Organize and maintain a comprehensive contract management system. - Prepare summaries and internal memoranda as requested by the legal team. - Support franchise disputes, mediation, or litigation matters in collaboration with the legal team. - Assist with corporate filings, resolutions, and governance documentation. - Provide administrative and operational support to the legal team, including scheduling and coordination. Qualifications - Bachelor’s degree required; paralegal certification preferred. - 7+ years of relevant experience, ideally with exposure to franchise law. Requirements - Exceptional written and verbal communication skills. - Highly organized, detail-oriented, and analytically strong. - Business savvy and confident under pressure. - Proactive, solution-oriented, and comfortable in a fast-paced, “make it happen” culture. - Demonstrated ability to manage and prioritize multiple competing tasks and demands, proactively seek supervisory guidance when appropriate, and consistently maintain high quality standards without compromising attention to detail. - Proficient in Microsoft Office Suite and Google Suite. - Experience with LinkSquares CLM is preferred, but not required. Benefits - Compensation Range: $100,000 - $135,000. Offers will be determined on a fair and equitable basis, considering each candidate’s job-related skills, experience, and qualifications.

• Prepare and manage employment-based and family-based immigration case files • Complete and review DS-160 and DS-260 forms accurately based on client-provided information • Gather and review supporting documentation to ensure applications are complete and compliant • Generate immigration case documentation using Serenade immigration software • Draft supporting letters and assemble application packages using established templates and workflows • Organize and maintain case files and documentation in OneDrive or similar shared systems • Review applications for accuracy, completeness, and compliance prior to attorney review • Identify and resolve common DS-160 issues including corrections, updates, and consular submission requirements • Maintain organized case workflows to ensure efficient preparation and timely filings • Support attorneys by delivering well-prepared, review-ready case packages

• Assist the team with completing Privacy Impact Assessments (PIAs) and Transfer Impact Assessments (TIAs) • Support compliance operations such as maintaining the Record of Processing Activity, preparing DSAR responses, coordinating Local Representative/DPO appointments and assisting with incident notifications • Support the legal team by managing matter workflows, updating agreement and policy templates, helping triage incoming requests, and monitoring service channels (Slack, Jira, inboxes) • Help drive privacy and product legal projects and initiatives by coordinating stakeholders, tracking deliverables and maintaining project documentation • Coordinate updates to terms and conditions, policies, internal standards and related documentation • Assist with evidence collection for ISO and SOC audits, manage privacy-related operational tasks (such as OpsGenie pager workflows) • Manage the risk register by uploading risks into Jira, coordinating with accountable stakeholders to track progress • Conduct legal research, pull together background materials for advice and decision-making, and support discrete privacy, litigation or product-related matters • Maintain the systems that keep our legal specialty running smoothly • Help translate complex privacy and product concepts into clear, engaging and accessible materials

• Manage new client engagements using our standard procedures to screen and prioritize inquiries smoothly transitioning them to consultation. • Handle document management by securely receiving and analyzing client documents, using technology to prepare cases for review. • Assess potential cases, applying your legal knowledge to determine their suitability and potential success. • Coordinate client follow-ups and work closely with the litigation team to move qualified cases forward. • Improve our intake processes by using feedback and analytics to enhance efficiency and client satisfaction. • Master technology tools like AI and CRM systems (we use HubSpot) to optimize operations and improve client interactions.