TriHealth’s IT team plays a vital role in our mission to improve the health of the people we serve, empowering compassionate, human‑centered care through innovative technology. As part of a nationally recognized health system known for its authentically human culture and commitment to ensuring every person feels seen, heard, and cared for, you’ll contribute to meaningful digital advancements. Our employer brand promise, “Be Seen. Be Heard. Be TriHealth,” reflects the supportive, purpose‑driven environment our team members experience each day. With strong inclusion and belonging initiatives that encourage you to bring your authentic self to work, TriHealth offers a place to grow your career, make an impact, and help shape the future of healthcare technology for the Cincinnati community. Location: This is a work from home role that requires willingness to commute to Cincinnati for communicated required meetings. Schedule: This is a standard day shift role that can include rotating on-call commitments and other variations. Benefits: https://careers.trihealth.com/what-we-offer/benefits *Please note: OPTIONAL positions are not eligible for TriHealth benefits* We offer competitive shift differentials where applicable, opportunities for professional growth, and a comprehensive benefits package that may include medical, dental, vision, paid time off, retirement savings plans, and tuition reimbursement. Minimum Job Requirements: Epic Certification in Cadence, Referrals and Authorizations (required) Bachelor's Degree in Information Systems Other relevant fields of study (Required) 3 - 4 years experience in a related field (Required) Flexible/adaptable learning and understanding new technologies Proven analytical and problem-solving abilities Ability to work both independently and in a team-oriented, collaborative environment Execute tasks in a high-pressure environment Job Overview: Under the general direction from the Application Project Leader, the position performs high level technical systems analysis and programming in one or more specialized phases of applications, acts independently. Also prepares detailed specifications from which programs will be written and is responsible for understanding customer needs and processes to ensure maximum utilization of automation and system availability. This position is responsible for program design, coding, testing, debugging and documentation, following departmental standards. Works with other Information System teams to ensure the performance of underlying technical infrastructure and software utilization. Involved in a multi-disciplinary team approach for selection and implementation of new or upgraded systems. This position will participate in application development, modifications of existing and new systems, customer support, consulting and providing information as appropriate to departments, management and the organization. Job Responsibilities: Attends technical/professional training courses -seminar or self-study- for career development and job responsibility performance. Demonstrates flexibility and initiative in seeking and/or accepting additional assignments. Leadership: Successful: Work with a teams and provide constructive feedback to move initiatives forward. Submit innovative idea to improve quality or efficiency. (Need to provide specific examples). With minimal supervision supports departmental and organizational processes including customer support and problem resolution in a timely manner to ensure maximum system availability. Provides appropriate escalation of critical issues as necessary. With minimal supervision, ensures that project solutions -designs, request for proposal, system acquisition, and modification, etc.- meet the goals and objectives of the requesting department. With minimal supervision, performs high quality definition, analysis, design, programming functions and documentation for assigned projects and requests. Working Conditions: Climbing - Rarely Hearing: Conversation - Frequently Hearing: Other Sounds - Frequently Kneeling - Rarely Lifting <10 Lbs. - Occasionally Lifting <50 Lbs. - Occasionally Pulling - Occasionally Pushing - Occasionally Reaching - Occasionally Sitting - Occasionally Standing - Frequently Stooping - Occasionally Talking - Frequently Use of Hands - Frequently Color Vision - Frequently Visual Acuity: Far - Frequently Visual Acuity: Near - Consistently Walking - Frequently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS… • Welcome everyone by making eye contact, greeting with a smile, and saying "hello" • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist • Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS… • Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met • Offer patients and guests priority when waiting (lines, elevators) • Work on improving quality, safety, and service Respect: ALWAYS… • Respect cultural and spiritual differences and honor individual preferences. • Respect everyone’s opinion and contribution, regardless of title/role. • Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS… • Value the time of others by striving to be on time, prepared and actively participating. • Pick up trash, ensuring the physical environment is clean and safe. • Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS… • Acknowledge wins and frequently thank team members and others for contributions. • Show courtesy and compassion with customers, team members and the community

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Hospital and Med Management Systems Unit of the Hospital and Specialty Systems Section of the EHR/RCM Integrated Systems (ERIS) division is seeking a motivated IT Application Analyst. This position is part of the Inpatient Clindoc/Stork Team, which supports all Inpatient departments as well as Obstetrics, Gynecology, Maternal Fetal Medicine, Neonatal Care, Pediatrics, and Embryology. - Analyze and develop solutions for ClinDoc & Stork applications - Perform build and participate in various workgroups - Provide 24/7 on-call support - Support software programs or modules across multiple clinical and/or business functions - Provide analysis and support for installed systems and system implementation - Maintain knowledge of existing systems and be certified in the vended application - Configure, design, develop, or modify applications via vendor tools - Resolve customer problems with software and respond to requested improvements - Research requests to determine scope, size, and impact - Work with customers to elicit requirements through various techniques - Validate requirement information with customers for completeness, correctness, and clarity - Validate the developed solution to ensure it satisfies the stated requirements - Function as a liaison between clinical, business, and technical areas during the planning process - Build credibility and rapport with customers to understand their needs - Manage small- to mid-sized projects - Contribute to software testing activities Qualifications - Certification in either Epic's Inpatient Documentation or Stork is required Requirements - Full-time remote position within the United States - Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM Benefits - Medical: Multiple plan options - Dental: Delta Dental or reimbursement account for flexible coverage - Vision: Affordable plan with national network - Pre-Tax Savings: HSA and FSAs for eligible expenses - Retirement: Competitive retirement package to secure your future Company Description Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. We are dedicated to our employees, investing in competitive compensation and comprehensive benefit plans to take care of you and your family, now and in the future. - Continuing education and advancement opportunities available - Employees located at major campuses in Phoenix/Scottsdale, Arizona; Jacksonville, Florida; Rochester, Minnesota; and at Mayo Clinic Health System campuses throughout Midwestern communities - Each Mayo Clinic location is a special place where employees thrive in both their work and personal lives Equal Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Sr. Application Support Specialist is responsible for leading end-to-end configuration of the Etiometry platform for new sites and expansions and maintaining the health of existing deployments. This role collaborates with hospital IT resources to establish data integrations, perform application updates, and resolve incidents that impact accessibility and functionality. - Build deep knowledge of application infrastructure, configurations and integrations - Configure the platform for new sites, including HL7 and API integrations - Perform application updates, including pre-work, testing, and post-update documentation - Handle customer support tickets, either by directly analyzing, troubleshooting and resolving or assigning to appropriate staff for response - Participate in team calls for multiple concurrent projects, contribute insight, technical guidance, task updates, and potential risks/issues for team consideration - Host and conduct application site checks to validate graphs and data are appearing as expected - Create workflows and narrative documentation for user manuals and instructional materials - Complete technical questionnaires for RFIs/RFPs - Participate in process development and improvement activities - Build positive relationships with project management, technical and clinical stakeholders, account executives, and engineering resources - Handle secure data and PHI in accordance with company and federal policies - Other responsibilities in line with managing a clinical decision support application may be added Qualifications - Bachelor degree in information technology, engineering, data science, or related field - 3+ years experience working in a hospital or healthcare environment - 3+ years performing technical configuration of a software application - 3+ years performing application upgrades, including prep, testing and post-upgrade documentation - 2+ years providing help desk support for software applications including troubleshooting, resolution and communication of ticket status and outcomes - Intermediate proficiency with Red Hat Enterprise Linux (RHEL)-based systems and command line tools - Intermediate skills in Confluence, JIRA, Microsoft Word, Excel, and PowerPoint applications or Google equivalents - Familiarity with terminology and concepts related to web-based applications, servers, integrations, and user interfaces (SQL databases, HL7, FHIR, API, etc.) - Familiar with policies and practices related to HIPAA compliance, data security, and user access - Highly organized with effective systems for managing multiple clients with varied requirements - Ability to work collaboratively with a range of internal and external stakeholders and technical staff Requirements - Linux certification - 3-5 years of experience implementing software or biomedical hardware in a hospital environment - Intermediate understanding of related healthcare technology such as EMRs, patient monitoring systems, interface engines and clinical decision support tools Benefits - Generous benefits package - Paid vacation and major holidays off - Flexible Time Off - Flexible hours with work from home capabilities - Incentive Stock Options

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description iWorks is seeking a proactive and user-focused Application Solutions Specialist to serve as the primary liaison between business users, stakeholders, and technical teams within a federal government environment. This role ensures enterprise applications align with evolving user needs, facilitates system demonstrations, manages change requests, and drives continuous improvement through structured documentation and reporting. - Serve as the primary point of contact (POC) for application-related needs, inquiries, and enhancement requests - Conduct system demonstrations, walkthroughs, and training sessions for users and stakeholders - Translate user stories and end-user perspectives into actionable requirements and documented insights - Act as a subject matter expert (SME) on application functionality, workflows, and system capabilities - Ensure alignment between enterprise application capabilities and evolving business requirements - Manage and track change requests and user tickets through ServiceNow - Utilize Jira for backlog management, project tracking, and cross-functional coordination - Pull, analyze, and monitor operational reports to support both tactical and strategic decision-making - Develop and maintain clear documentation including process guides, user manuals, knowledge articles, and system updates - Partner closely with technical teams to ensure timely resolution of issues and successful deployment of enhancements - Support compliance requirements within federal and Department of Defense environments Qualifications - Bachelor's degree in Information Systems, Business, Computer Science, or related field (or equivalent professional experience) - Hands-on experience working with ServiceNow for change management, ticketing, and workflow tracking - Proficiency in Jira for tracking development efforts, enhancements, and operational initiatives - Strong understanding of user stories, requirements gathering, and end-user experience principles - Experience supporting federal government customers, ideally within vetting or compliance-driven environments - Familiarity with fingerprinting processes and fingerprint capture systems within the Department of Defense (DoD) environment - Excellent verbal and written communication skills with the ability to translate technical concepts into clear, user-friendly language - Experience conducting system demonstrations, stakeholder briefings, or training sessions - Strong organizational, analytical, and reporting capabilities - Ability to manage multiple priorities in a fast-paced, mission-driven environment Requirements - Top Secret security clearance fully adjudicated Preferred Qualifications - Experience serving as an Application Analyst or Systems Analyst - Familiarity with Agile or Scrum methodologies - Experience supporting DoD or other federal compliance-regulated environments - Knowledge of security clearance processes, personnel vetting systems, or biometric solutions Benefits - Exceptional comprehensive benefits (Medical, Dental, Vision, Life and Disability) - 401(k) - Health and Wellness Benefits - Paid Sick Time, Vacation Time, and Holiday Time - Eligibility for bonuses throughout the year as part of our incentive program for innovation and business development - Consideration for an annual raise, commensurate with performance and company commitment