Job Closed
This listing is no longer active.
Escrow Closer
Location
United States
Posted
101 days ago
Salary
0
No structured requirement data.
Job Description
Escrow Closer
OS National
Are you intrigued by the thought of revolutionizing a trillion-dollar industry? Do you want to be part of a cutting-edge company that is customer-obsessed? A company growing at lightning speed that is full of career growth opportunities. If so, we are seeking smart, customer-focused, and energetic professionals to join our team to help us to the next level of excellence! Who is OS National LLC.? OS National LLC is a Title and Escrow company that focuses on providing boutique service on a national platform. Our delivery solutions include a full complement of origination and default services directed at leading national mortgage originators and servicers. We offer a centralized, single point of contact which creates efficiency throughout our process and reduces operating costs for everyone involved. We are part of the Opendoor family, revolutionizing the home buying experience. OS National is a place where you can begin your career AND expand your professional development. We appreciate different points of view and understand that appreciation leads to innovation. We want to partner with you to grow your career because we understand that our business benefits when your career expands and blossoms. WE BELIEVE IN: Kindness. Appreciation. Growth. Respect. Location This is a remote based position in the US and is only available in the following states: AL, AZ, AR, CA, CO, FL, GA, ID, IL, IN, MI, MN, MO, NC, NV, OK, OH, PA, OR, SC, TN, TX, VA, WA, WV. About the Team As an Escrow Closer, you will own the escrow closing process, including compliance with real estate contracts, lender instructions, title insurance requirements, and other written instructions. You’ll prepare all closing documents necessary to ensure title insurance is issued at closing. High levels of accuracy, attention to detail, and the ability to prioritize, multi-task, and focus on deadlines will determine your success in this role. What You Will Do - Effectively manage the real estate closing transaction for insuring title insurance. - Exercise independent judgment and to possess the knowledge and experience necessary to efficiently handle situations which may arise during the closing process. - Manage the real estate closing process, including compliance with real estate contracts, lender instructions, title requirements, company requirements and other written instructions. - Understand the escrow process to determine what steps need to be taken to transfer the title of property pursuant to the conditions called for in the real estate contract and lender instructions. - Collaborate with the title department to resolve title issues such as legal descriptions, easements, lot splits, vesting, all tax liens, abstracts of judgments, bankruptcies, boundary disputes, encroachments, lis pendens, etc. - Prepare all closing documents necessary to ensure title insurance is issued at closing. - Oversee the issuance of checks, bills and statements, receipts, and any other documents needed to ensure customer satisfaction. - Secure all documents (corrective and others) that may be required for the issuance of title insurance. - Conduct closing with customer, realtor, lenders, and attorneys. - Assist customers and clients with closing related questions. - Prior to disbursement, confirm all funds are collected, all appropriate documents are checked for accuracy, signatures are collected, and acknowledgements and legal descriptions are correct. - Correct all taxes due, HOA dues, and any delinquencies and/or principal and interest. - Ensure all payoffs have been collected, mailed, delivered or wired according to instructions. - Verify against the HUD statement that all disbursements have been paid correctly. - Prior to recording, verify all legal documents for correct acknowledgements, legal, and lien information. - When needed, delegate work to and manage work of escrow assistants in the real estate transaction process. - Manage and develop client relationships to ensure future real estate closing transactions. - Correspond with lenders, builders, real estate agents and attorneys as needed. What You Need - At least 2+ years of Escrow experience - Must have knowledge of legal documents with the ability to analyze and evaluate documents as they relate to closings. - Software experience with Ramquest and Resware strongly desired (Experience with Softpro, LandTech, or similar software will also be considered). - Commercial and/or multi-state experience is a major plus. - Excellent verbal, written, and interpersonal communication skills. - Client and Customer facing experience are a must. - Proven problem-solving, analytical, and organizational skills with a deadline-driven approach. - Team player attitude – you enjoy helping your team members be successful! Values and Competencies - Customer-first: you care deeply about our customers, and you understand that we exist, first and foremost, to serve a customer's needs. - Solutions-orientation: you thrive in a fast-paced, ever-changing environment, and are able to shift gears comfortably. You can decide and act without having the total picture. - Both a thinker and a “doer”: you’re a strategic thinker who can go deep on a business and understand its core drivers, and how various processes throughout the business interplay with each other. You’re biased towards action, and have a knack for making things work, even with limited resources. - A creative problem solver: you have a proven track record of thinking “outside the box” to solve complicated problems. You have a global perspective, sound business judgment, and are truth-seeking in your solutioning and decisioning. You are also willing to roll up your sleeves and do whatever it takes to solve the problem. - Highly collaborative: you’re a strong communicator with the ability to motivate, inspire, and influence cross-functional teams. You’re a natural planner and organizer, and can effectively manage bandwidth and resources inside and outside your organization to bring about the successful completion of key objectives and initiatives. - Eager to drive impact: you believe results matter. You’re motivated to drive improvements in the business as reflected in operating metrics, our P&L, and reduced pain points for internal and external customers. Compensation Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. Base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The U.S. pay range for this position in most locations is $28.85 - $36.06 hourly. In the SF Bay Area of California and Seattle, WA area, the hourly range is $35.10 - $43.75. Pay within this range varies by work location and may also depend on your qualifications, job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. We also offer a comprehensive package of benefits including paid time off, 12 paid holidays per year, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees. #LI-LS #LI-Remote Why choose OS National? OS National offers its employees a comprehensive suite of benefits that include: - Medical, dental, and vision insurance health benefits - Competitive compensation - Benefits effective on 1st day of employment - Volunteer time off and much more! OS National is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.
Related Guides
Related Categories
Related Job Pages
More Customer Support Jobs
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This is a mobile position which will work primarily out in the assigned communities. As an I/DD Care Manager at Partners, you aren't just managing files—you are the architect of a better life for individuals with Intellectual and Developmental Disabilities. - Serve as the primary point of contact and navigator for members with I/DD and/or dually diagnosed members. - Lead "Team Based Care," ensuring members receive holistic support that integrates physical health, behavioral health, and long-term supports and services. What a Typical Week Looks Like: - Meet members in their communities to assess their current and projected needs to build Person-Centered Care Plans/Individual Support Plans (ISP). - Facilitate interdisciplinary team meetings to ensure doctors, specialists, providers, and families are aligned to meet the member’s needs. - Guide members through life’s big changes—moving from school to adulthood, returning home from care facilities, gaining optimal independence, and finding the right combination of paid supports. - Educate members and families on their rights and connect them to services and our network of providers. Qualifications - Bachelor’s degree in a human services field like psychology, social work, nursing, or other relevant human services field with a minimum of 2 years full-time experience working with individuals with Intellectual and Developmental Disabilities. - OR Bachelor’s degree outside the human services field with at least 4 years full-time experience working with individuals with Intellectual and Developmental Disabilities. - OR Master’s degree with a minimum of 1 year full-time experience working with individuals with Intellectual and Developmental Disabilities. - At least 2 years of work experience with people with significant Long-Term Services and Supports (LTSS) needs due to their disability in a community care setting. - Fluent in English and Spanish (verbal and written). - Ability to travel regularly as needed to perform job duties. Requirements - North Carolina resident who thrives on the road and values the autonomy of a community-based role. - Understanding or eagerness to master Medicaid regulations, 1915i services, and the Tailored Plan landscape. - Belief in a person-centered approach to care management. Benefits - Fully mobile/remote role serving the counties you live in, work in, and call home. - State Retirement Pension plan, 401(k) with employer match, company paid life and disability insurance, and an annual incentive bonus. - Low-deductible medical/dental plans and generous vacation + sick time accruals. - Public Service Loan Forgiveness (PSLF) Qualifying Employer. - 12 paid holidays and dedicated wellness programs.
Customer Support – Booking Vacations
Destination KnotDestination Knot is a full-service travel planning company that provides clients with expertly curated vacation experiences. From luxury resorts and cruises to family getaways and romantic escapes, we specialize in simplifying the planning process and delivering exceptional service at every stage of the journey.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking reliable and service-oriented individuals to join our team in a fully remote Customer Support – Booking Vacations role. This position focuses on assisting clients with coordinating vacation arrangements, confirming reservations, and ensuring a smooth booking experience. This is an entry-level opportunity within the travel industry. No prior travel experience is required. Structured onboarding and ongoing training are provided. - Assist clients with researching and booking vacation packages, hotels, and cruises - Provide support during the reservation and confirmation process - Respond to client inquiries regarding travel details and requirements - Review booking information for accuracy, including dates and traveler information - Maintain organized records of client reservations and communications - Offer follow-up support before and after travel Qualifications - Strong written and verbal communication skills - Customer-focused mindset with attention to detail - Comfortable using online systems and digital platforms - Ability to work independently in a remote environment - Previous customer service or hospitality experience is helpful but not required Benefits - Structured onboarding and step-by-step training - Access to travel booking tools and supplier resources - Flexible fully remote work environment - Supportive and collaborative team culture Ideal Candidate This role is ideal for individuals seeking remote customer support work, those exploring entry into the travel industry, or professionals with a background in hospitality or service-oriented roles. Salary $40,000 - $65,000 a year AI Tools in Hiring Process We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Customer Support Representative
softsichWe are a young, ambitious, and fast-growing company that creates innovative digital products and is confidently expanding its presence in global markets.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Your key responsibilities will include: - Provide excellent customer service via online chat and email. - Resolve customer inquiries, including registration, bonuses, transactions, and technical aspects. - Support clients in solving problems and conflict situations through effective communication and finding optimal solutions. - Ensure high-quality service in line with internal procedures and standards. Qualifications - 6+ months of experience as a Customer Support Representative in the marketing industry. (Willing to consider candidates without experience) - Proficiency with CRM tools such as Salesforce, Zendesk, HubSpot, Freshdesk, Intercom, Zoho, LiveChat, HelpDesk or similar. - Understanding of the marketing field: loyalty programs, bonus mechanisms, technical aspects of online platforms. - Strong problem-solving skills with the ability to analyze situations and quickly provide solutions. - Excellent communication skills and a team-oriented mindset. - High level of responsibility and ability to work in a fast-paced environment. Benefits - Flexible format: work remotely or from our offices in Kyiv or Warsaw. - Convenient 4/4 schedule with alternating day and night shifts, followed by 4 days off. - 24 paid vacation days, sick leave, and medical insurance (available in Ukraine, rolling out to other countries soon). - A friendly team where it’s easy to ask, learn, and be yourself. - Coverage of expenses for professional events and training. - Birthday gifts, team buildings, and engaging team activities. - No cooperation or business ties with the aggressor country.
• Resolve problems and proactively recommend the right products, services, and solutions to resolve customer or sales representative issues. • Take appropriate action to execute solutions, resolve, or escalate issues to team Manager on behalf of the customer or sales representative. • Assist with any additional service area based on business needs or performs special projects as needed. • Answer inbound email contacts from customers. • Assist customers with inquiries related to ordering, products, services, returns/exchanges, delivery delays and other service inquiries. • Answer inbound chat (such as SCOE & forwarded customer email) contacts from sales representatives. • Assist sales representative with inquiries related to ordering, products, services, returns or exchanges, delivery delays or other service inquiries. • Document and report any errors in pricing, product descriptions, unit of measure, product availability or other service opportunities that do not meet company standards and escalate critical issues. • Other duties and responsibilities as assigned.
