• Define and communicate the strategic vision, multi-year roadmap, and business priorities for the Operations Process & Optimization function. • Build, lead, and develop a team of directors, managers, and program specialists, providing coaching, performance management, and career development. • Serve as strategic partner to property management executive leadership on operational transformation, change enablement, and organizational readiness. • Build and maintain executive-level relationships across property management divisions, Support Services functions, and Enterprise leadership. • Provide strategic oversight for multiple program portfolios, ensuring alignment with business strategy, appropriate prioritization, and optimal resource deployment. • Partner with property management leadership to assess organizational change capacity and manage the volume and timing of initiatives entering the business. • Define success metrics, performance indicators, and value realization frameworks for the Operations Process & Optimization function. • Influence cross-functional strategies and enterprise initiatives to ensure property management operational needs and perspectives are represented. • Drive innovation in operational excellence methodologies, tools, and approaches, staying current with industry best practices. • Represent the Operations Process & Optimization function in working groups, strategy sessions, and enterprise planning activities. • Manage function budget, vendor partnerships, and external resources to deliver on strategic commitments. • Identify and develop strategic partnerships with internal and external stakeholders to advance operational excellence objectives.

• Develop and monitor operational performance forecast and recommend solutions based upon analyses performed • Incorporate data from multiple internal and external sources and communicate results to leadership • Manage individual provider issues as well as requests for data on facility and provider productivity • Respond to custom request for support and analysis on new metrics, projects, and initiatives • Prepare data for all administration finance functions, including monthly financial and statistical reports

• As a Sales Operations Intern, you will assist your assigned team with business support activities (ex. engaging with business prospects and coordinating calls, building proposals/quotes, collaboration with team members across multiple departments such as engineering/marketing). • This is a remote role (no travel required) and you will communicate with co-workers and business partners via video, telephone, email, and IM. • This is your opportunity to: Join a vibrant US-based IT services organization that is a leader in the Microsoft Cloud. • Show off your passion for clients and communication skills, while interacting with diverse audiences including end users, IT professionals, and executive personnel. • Develop and maintain strong relationships with members of Microsoft Corporation. • Learn IT by participating in pre-sales calls and collaborate with co-workers in the creation of new service products.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This position is a career level 18P, and is located within Southern CA with a role classification of Fully Remote. The Region Operations and Distribution Specialist role is designed to build a high level of knowledge and expertise in automotive sales operations leading to a future dealer facing field role (ASM, AASM) or corporate senior specialist position. The Region Operations and Distribution Specialist provides analysis and recommendations by gathering data and information and transforming it into reports and presentations which can be easily used by the region and field teams to make business decisions. The Region Specialist provides critical support across all departments with a primary focus on retail and distribution related topics with a strong dotted line to RSOM in those areas. Possible Tasks within this Role - Sales Operations Support (50%): - Support SDRO/RVP in data analysis, region presentation development, and ad hoc assignments. - Assist in development and execution of regional incentive programs and offers for New and CPO. - Assist SOM/SDRO in comprehensive monthly go-to-market strategy; includes coordination of monthly dealership kick-off calls. - Coordinate and communicate monthly/weekly forecasts for New/Pre-owned business. - Budgeting and tracking of purple folder process and region/area dealer incentives. - Provide monthly accounting of region budget including tracking, analysis and forecasting. - Collaborate across regions to improve processes, planning, and advanced use of digital tools. - Support and educate region colleagues with training for digital reporting tools (Tableau, etc.). - Complete other tasks, projects, etc. to expectation and as assigned by SDRO or RVP. - Manage the creation & distribution of Region communications to the Dealers and Field teams. - Support region level events including annual Region meetings, bi-annual Dealer sales meetings, and Dealer incentive trips. - Distribution Support (30%): - Act as the key liaison to region field team on distribution related topics and issues, including allocation, availability, ordering, and transportation. - Support the RSOM with reporting and analysis of sales performance metrics with an emphasis on distribution related topics (inventory, allocation, accessories, etc.). - Manage all of the preparation and publishing of the dealer allocation process (including Production, Pipeline Refill, and Bulk) to the field teams each month. - Provide management with reports and presentations on vehicle ordering / allocation status and provide new model and model year changeover launch support. - Reporting Management (20%): - Operations – KPI tracking, ad hoc sales, inventory, and forecast reporting. - Distribution – detailed inventory and build analysis, port installed accessory support. - Network Development – Registration, sales effectiveness and market share reporting and analysis. - Customer Enthusiasm – 5-Star and loyalty reporting and analysis. - Field - Provide daily sales and month-end reporting primarily via Tableau, Area-level incentive programs and sales contests. Qualifications - 4 – 6 years of relevant experience - Education - Required: Bachelor’s degree, preferably in business related field - Desired: Bachelor’s degree in business analytics - Master’s degree in business analytics - Skills - Proven analytical skills – Ability to understand, organize and present complex data accurately and effectively. - Communication skills – written, verbal and presentation skills across multiple platforms. - Cross functional collaboration skills - among multiple work groups including the Region, Field, HQ and Dealers. - Problem solving skills – analyzing and breaking down complex problems and providing effective solutions. - Resource management skills– optimization of time, data and budget resources. - Creative thinking skills – Develop new and innovative reporting that promotes new ways to analyzing, presenting and interpreting data. - Organization skills – time management, follow-up and deadline oriented. - Meeting planning skills – designing effective and organized meetings while managing multiple inputs and vendors. - Specialized Skills - Required: Expertise in MS Office Suite - Desired: Expertise in database tools - Business Objects, SQL, and Tableau. - Background in or knowledge of the Automotive Industry. - Understanding and application knowledge of Salesforce. Work Flexibility - Full time position in Audi Region - Occasional travel to region and national meetings - Occasional travel to dealer meetings and contacts Company Description Volkswagen Group of America is an Equal Opportunity Employer. We welcome and encourage applicants from all backgrounds, and do not discriminate based on race, sex, age, disability, sexual orientation, national origin, religion, color, gender identity/expression, marital status, veteran status, or any other characteristics protected by applicable laws. This role description is a guideline and does not create contractual rights between the Company and any of its applicants. The Company does not enter into any type of employment contract, implied or written, with its applicants regarding job security. This Organization participates in E-Verify. We maintain a drug free workplace and perform pre-employment substance abuse testing.