• Proactively and holistically lead, consult and/or oversee multiple engagements across the Steam Services IT organization in response to disruptive trends and execution of change toward the desired business vision and outcomes • Interface with business process owners and functional leaders to map out existing and future processes/sub-processes, data sources, data models, systems, and workflows into a common enterprise-wide data model within application framework • Act as the subject matter expert for services, field services and commercial processes and supporting applications functionality • Gather requirements and collaborate with functional partners for prioritizations to drive the business outcome • Ensure compliance with all application policies including HPA, security and code reviews across all applications and platforms within scope • Collaborate cross-functionally, working with a variety of teams to identify and prioritize ways in which the product can support our internal processes, and our business users in more efficient and effective ways • Maintain relationships with key business users • Demonstrate ability to influence functional and development partners through credible knowledge and experience, persuasion and influencing skills • Lead the research and evaluation of emerging technology, including Agentic and Generative AI, industry and market trends to assist in project development for the Enterprise Solutions team • Organize project teams comprising from internal and external technical and functional experts • Manage program execution of multiple interdependent projects by working directly with global technical teams • Provide active participation in lean improvements across the whole landscape and balance execution of requirements with landscape simplification

• Support and optimize the current Agile delivery model, including sprint health, dependency tracking, and cross-team coordination. • Facilitate lightweight sprint synchronization when initiatives span multiple pods. • Own a unified view of engineering initiatives, sequencing, and delivery confidence across teams. • Surface cross-team risks early and drive mitigation before they impact customers. • Establish production readiness standards and ensure disciplined release practices across environments. • Own lifecycle governance of feature flags and exposure states as we evolve toward continuous delivery. • Partner with Engineering Managers to improve SDLC maturity and delivery predictability. • Design mechanisms that gradually reduce ceremony while increasing clarity and accountability. • Support the transition from release-train style governance to AI-PDLC exposure discipline. • Improve delivery metrics focused on predictability, risk reduction, and operational resilience.

About DPBIO DPBIO is a pioneering innovator based in California, specializing in high-throughput droplet microfluidic technology and providing cutting-edge life science solutions to researchers and industry leaders worldwide. At DPBIO, we integrate advanced microfluidic technology with life sciences to develop comprehensive solutions, including microfluidic chips, instruments, and reagents. Our flagship products—such as the CytoSpark® High-throughput Screening System, OMNIdrop System—empower scientists in antibody discovery, enzyme evolution, strain screening, small-molecule drug screening, cancer research, early disease detection, viral quantification, and biopharmaceutical quality control. Trusted by leading biotech and pharmaceutical companies, top-tier research institutions, and clinical laboratories worldwide, DPBIO is committed to advancing life sciences with high-performance analytical and detection systems. Our mission is to accelerate drug discovery, synthetic biology, biomedical research, and precision medicine, driving breakthroughs that transform life science innovation. Position Overview We are seeking a highly driven Business Development Manager to lead market expansion for DPBIO’s antibody discovery platform across the Western North America region (U.S. West Coast and Western Canada). This role will be responsible for developing strategic partnerships, driving revenue growth, and expanding DPBIO’s presence within biotech, pharmaceutical, and antibody discovery ecosystems in the western territory. Essential Duties ·       Sales Management: Develop and execute sales strategies to achieve revenue targets. Identify and pursue new business opportunities while nurturing existing client relationships. ·       Client Support: Oversee and manage all aspects of customer support to ensure high levels of satisfaction and prompt resolution of issues. Act as the primary point of contact for key accounts. ·       Market Insights: Monitor and analyze market trends, competitor activities, and customer feedback. Use insights to inform sales strategies and improve service offerings. ·       Customer Engagement: Build and maintain strong relationships with clients and stakeholders. Conduct regular meetings and reviews to understand their needs and provide tailored solutions. ·       Sales Reporting: Prepare and present regular reports on sales performance, support metrics, and market developments to senior management. Utilize data to drive decision-making and strategic planning. ·       Process Improvement: Identify and implement improvements to sales processes and support procedures to enhance efficiency and effectiveness. ·       Business Development: Identify and pursue new business opportunities, partnerships, and markets within East Coast of the United States to drive revenue growth and expand market share. ·       Strategic Planning: Develop and implement regional strategies aligned with DPBio’s overall business objectives, ensuring effective market penetration and competitive positioning. ·       Client Relationship Management: Build and maintain strong relationships with key clients, partners, and stakeholders. Provide exceptional service and support to ensure customer satisfaction and loyalty.

• Serve as the primary point of contact for senior VA stakeholders, ensuring trust, transparency, and consistent delivery across all program activities. • Lead and manage large, complex programs supporting the Department of Veterans Affairs, including multiple workstreams, subcontractors, and stakeholders. • Navigate high-stress, high-profile environments with professionalism, discretion, and sound judgment. • Proactively identify risks, issues, and dependencies; develop and execute mitigation strategies with minimal disruption to operations. • Oversee subcontractor performance and foster strong working relationships to ensure delivery against schedule, quality, and compliance requirements. • Drive program execution across scope, schedule, budget, and quality, ensuring adherence to contractual, regulatory, and cybersecurity requirements. • Prepare and deliver polished briefings, reports, and executive-level communications for VA leadership. • Lead cross-functional teams, fostering accountability, collaboration, and a solutions-oriented culture. • Partner with internal leadership on staffing, performance management, and continuous improvement initiatives.