• Inspire and guide individuals on their journey to personal and professional success • Leverage innovative tools to teach mindset shifts and leadership skills • Design customized strategies to support clients’ physical, mental, emotional, and spiritual well-being • Market transformational programs using online platforms, phone calls, and Zoom

• Lead and manage onboarding training for new clinical and care coordination staff across all service lines (CCM, RPM, PCM, RTM, TCM). • Design and deliver scalable, engaging training content tailored to each care program and market segment (SNF, FQHC, IMG). • Provide culturally sensitive training that acknowledges and respects the diverse needs of both patient and staff populations. • Train clinical teams and technical customers on ShiFox developments to ensure adoption and alignment with care delivery protocols. • Create and maintain SOPs, workflow guides, and job aids to support accurate documentation and program compliance. • Train staff on best practices for chronic disease management, patient engagement, virtual care delivery, and use of remote monitoring tools and platforms. • Stay up to date with CMS guidelines and payer-specific policies impacting each service line; ensure training content reflects the latest standards. • Conduct knowledge assessments, evaluate training effectiveness, and recommend improvement strategies based on data and performance trends. • Collaborate with clinical leadership, compliance, and quality assurance teams to address knowledge gaps and reinforce high standards of care. • Support new program launches, service line expansions, and clinical workflow changes with timely training interventions. • Serve as a coach and mentor, reinforcing a culture of continuous learning, clinical excellence, and patient advocacy.

• Supports the implementation, maintenance, and delivery of First Aid training products • Prepares presentations and reports on the status of First Aid training products, initiatives, and operational activities, including timelines, milestones, and key metrics • Coordinates product-related activities and processes associated with initiatives to help ensure objectives are achieved within established timelines • Coordinates delivery of training materials and resources for internal and external stakeholders • Coordinates registration and logistical support for events, trainings, meetings, and off-site activities • Provides administrative and operational support to the First Aid Training team • Coordinates meetings, prepares documentation, and manages routine correspondence • Maintains databases, records, files, and related documentation • Assists with required product and operational reporting activities • Monitors and responds to inquiries received through shared email mailboxes • Provides timely support to instructors, training centers, chapters, and customers regarding training products, materials, registrations, and related processes

Role Description This is a remote position. TTRO is looking for an experienced Behaviour-Based Safety (BBS) Facilitator to deliver our BBS workshop suite (Levels I, II and III) to client teams, primarily in the Mining and Energy sectors. This is an Independent Contractor engagement, with workshops delivered on client sites across our regions of operation. This is not a lecturing role. We want a true facilitator — someone who can hold a room, drive real engagement, and turn technical safety content into conversations that shift behaviour on the ground. What You’ll Do - Deliver BBS Level I, II and III workshops to diverse groups, from frontline workforce through to supervisory and leadership levels. - Facilitate interactive, discussion-driven sessions — not slide-led lectures — using case studies, group activities and real workplace scenarios. - Adapt your delivery style and content emphasis to different audiences, sites and safety cultures. - Create a psychologically safe, participative environment where delegates engage openly on safety behaviours and habits. - Travel to client sites, including international sites, as required by the programme schedule. Engagement Details - Contract type: Independent Contractor - Delivery levels: BBS Level I, II and III - Sector focus: Mining / Energy (preferred); other high-risk industrial sectors considered - Travel: Local and international site travel required How to Apply - A current CV / facilitator profile, highlighting BBS and safety-related facilitation experience. - Details of sector experience (Mining / Energy / Oil & Gas / Manufacturing preferred). - Confirmation of Independent Contractor status and availability for travel. Requirements - Proven facilitation experience — confident holding a room, managing group dynamics, and driving two-way dialogue (facilitator, not lecturer). - Working knowledge of Behaviour-Based Safety (BBS) methodology and principles. - Hands-on experience delivering safety or behavioural content to frontline and supervisory audiences. - Strong communication and articulation — clear, engaging and credible in front of a room. - Comfortable delivering across all three levels of a structured, multi-tier programme (BBS Level I, II and III). - Willingness and ability to travel to client sites, including international travel. - Independent Contractor status / own registered business (or willingness to formalise this). Advantageous - Facilitation experience in Mining, Energy, Oil & Gas or comparable high-risk industrial / manufacturing sectors. - Recognised occupational health & safety qualification (e.g. SAMTRAC, NEBOSH or equivalent). - Accreditation as a Facilitator / Assessor (e.g. ETDP SETA / SAQA) or equivalent adult-learning credential. - Prior delivery of a recognised BBS programme. Experience Level - 5+ years facilitating in high-risk industrial environments (preferred).