Islacare

• Lead multiple NHS implementation projects, ensuring smooth onboarding and adoption of the Isla platform • Streamline delivery processes to make them repeatable, efficient, and client-friendly • Be focused on measuring and demonstrating the impact of Isla’s platform on healthcare services • Understand client needs and guide them through implementation, helping them get the most value from the platform • Act as the main point of contact for clients, resolving issues and supporting ongoing adoption • Collaborate with internal teams to remove blockers and ensure delivery excellence, working closely with Product to develop and strengthen the platform • Provide input on company strategy and help steer key decisions from a delivery perspective • Build and expand your professional network within the NHS and healthcare sector • Run product demos and map out next steps with prospects

• Produce marketing assets yourself: social graphics, campaign visuals, email creative, presentation decks, graphic banners, posters, infographics, one-pagers, digital ads, short-form videos, video editing, and other creative content development • Write and edit copy across all formats — blogs, case studies, social posts, email, LinkedIn newsletter, web pages, campaign collateral, and sales enablement content, as required • Own the content calendar and ensure all activity is planned, produced, and published on time • Maintain a consistent brand voice and visual identity across every channel and touchpoint • Identify content and creative gaps and bring proactive ideas that connect to business goals • Use AI tools and smart workflows to maintain quality at pace — production efficiency matters here** • Support with planning and executing integrated marketing campaigns from brief to delivery — you own the full cycle, not just one part of it • Write ad copy and build creative assets for Meta and other paid channels; manage basic campaign setup and performance monitoring • Set up campaign tracking and ensure all campaign activity is correctly tracked/tagged for reporting • Analyse campaign performance, draw out the insight, and apply it to the next one • Produce clear post-campaign reports that demonstrate measurable impact • Own 50% of organic social across LinkedIn and other relevant platforms • Plan, produce, and schedule content — you're writing the copy and making the assets, with some support from the rest of the marketing team • Monitor community engagement and respond to comments • Report on performance with genuine insight into what's working and why • Co-own the management of CMS content updates — new pages, copy edits, blog publishing • Build landing pages for campaigns, ensuring copy, creative, and tracking are all correct • Liaise with the web agency on development work — brief, review, and sign off • Contribute to CRO thinking and flag UX / tech issues as you spot them • Provide content and creative support around the events programme and help with on-the-day coordination as/when needed • Support the testing and validation of new propositions, audiences, and market opportunities through structured campaigns and content, contributing to product and go-to-market development • Pick up broader marketing projects as the team and business grow

• Design intuitive product experiences - you will design complex clinical and patient-facing experiences end-to-end, from flows and wireframes through to polished UI and implementation-ready designs • Be the voice of the user - ensure user needs are represented throughout the product development process, from early discovery and problem definition through to delivery and iteration • Improve UX quality across the platform - proactively identify friction, inconsistencies and opportunities to simplify workflows and improve the overall user experience • Make research stick - building on our existing research practice to make it more structured, consistent, and impactful. You'll help ensure insights are visible, accessible, and actively shaping product decisions, including establishing repeatable usability testing processes to ensure it's never deprioritised or missed - both critical requirements for medical device compliance and clinical safety • Bring data into the design process - champion the use of quantitative and qualitative data together, helping the team make evidence-led decisions • Champion accessible and inclusive design -design experiences that work for users with a wide range of abilities and access needs, including visual, motor, cognitive and literacy impairments. Apply accessibility best practices and WCAG principles throughout the design process, contributing to inclusive patterns and standards within the design system • Contribute to the evolution of our design system - keep it healthy, consistent, and evolving alongside the product, with an eye on AI-readiness and long-term scalability. You’ll contribute to improving consistency and collaboration between design and engineering as the system evolves • Improve design ways of working - contribute to stronger discovery, prioritisation, critique and collaboration practices as the product and design function continues to mature. These practices must align with the rigour that medical device certification requires • Influence our approach to AI - explore and experiment with AI tools within the design workflow, helping identify practical ways they can improve speed, quality and collaboration

• Own the executive pitch: Lead vision-led conversations with NHS C-suite stakeholders, focusing on system-wide impact rather than just product features. • Lead executive-level engagement: Own a portfolio of strategic opportunities, navigating NHS governance and procurement to move deals from identification to close. • Develop quantitative business cases: Use Google Sheets/Excel to build robust financial models that translate messy operational reality into structured numbers for execs. • Leverage your network: Use your existing NHS connections and "insider" status to open doors and navigate complex procurement and governance routes. • Drive strategic growth & shape commercial strategy: Feed structured market insights back into the business to steer key decisions and the product roadmap. • Collaborate cross-functionally: Work with our Product and Delivery teams to ensure the commercial promises we make align with clinical reality.

• Produce marketing assets yourself: social graphics, campaign visuals, email creative, presentation decks, graphic banners, posters, infographics, one-pagers, digital ads, short-form videos, video editing, and other creative content development • Write and edit copy across all formats — blogs, case studies, social posts, email, LinkedIn newsletter, web pages, campaign collateral, and sales enablement content, as required • Own the content calendar and ensure all activity is planned, produced, and published on time • Maintain a consistent brand voice and visual identity across every channel and touchpoint • Identify content and creative gaps and bring proactive ideas that connect to business goals • Use AI tools and smart workflows to maintain quality at pace • Support with planning and executing integrated marketing campaigns from brief to delivery — you own the full cycle, not just one part of it • Write ad copy and build creative assets for Meta and other paid channels; manage basic campaign setup and performance monitoring • Set up campaign tracking and ensure all campaign activity is correctly tracked/tagged for reporting • Analyse campaign performance, draw out the insight, and apply it to the next one • Produce clear post-campaign reports that demonstrate measurable impact • Own 50% of organic social across LinkedIn and other relevant platforms • Plan, produce, and schedule content — you're writing the copy and making the assets, with some support from the rest of the marketing team • Monitor community engagement and respond to comments • Report on performance with genuine insight into what's working and why • Co-own the management of CMS content updates — new pages, copy edits, blog publishing • Build landing pages for campaigns, ensuring copy, creative, and tracking are all correct • Liaise with the web agency on development work — brief, review, and sign off • Contribute to CRO thinking and flag UX / tech issues as you spot them • Provide content and creative support around the events programme and help with on-the-day coordination as/when needed • Support the testing and validation of new propositions, audiences, and market opportunities through structured campaigns and content, contributing to product and go-to-market development • Pick up broader marketing projects as the team and business grow

• You’ll own the Engineering Function: Lead, scale, and inspire the entire engineering team, driving a high-performance culture that balances aggressive weekly delivery with uncompromising quality. • Plan for scale: Strategically plan and execute a technology roadmap that maintains system stability and performance as we continue to double our activity year-over-year. • Drive technical strategy: Act as a proactive product partner, aligning technical execution with business objectives to support our rapid expansion into the NHS and international markets. • Embed operational excellence: Refine best-in-class engineering practices—including CI/CD, rigorous testing, and code review standards—to ensure zero major production incidents during rapid deployment. • Scale the team’s impact, either through hiring or investing in tools & professional development to allow the team to flourish.

• Build the platform that will allow our clients to look after their patients, integrating new data sources to drive our DPP, managing those complex clinical data flows to ensure that data is where it needs to be, and then writing updates back to 3rd party systems. • Own services in production, including monitoring, debugging, and improving reliability over time • Collaborate with product and design to deliver user-focused solutions • Support and improve our cloud infrastructure

• Own the platform & infrastructure: Lead the architecture, security, and stability of our GCP platform, ensuring it is built for 100% YoY growth. • Lead the backend team: Manage and inspire a high-performance team of senior and mid-level backend engineers (3-5 people), fostering a culture of engineering excellence that balances pace with uncompromising quality. • Drive platform efficiency: Act as the primary steward for technical cost-optimisation and resource management, ensuring the platform scales efficiently as our user base grows. • Architect complex integrations: Design robust systems to handle deep integrations with external partner APIs, managing diverse authentication mechanisms and resilient data patterns. • Drive technical strategy: Act as a key partner to the CTO and Director of Engineering (currently also being hired), aligning technical execution with business objectives. • Embed operational excellence: Refine best-in-class engineering practices - including IaC via Terraform, CI/CD, and security audit readiness - to prevent major production incidents. • Lead AI workflows: Act as an authority to drive agentic workflows forwards across the team