Worcester Polytechnic Institute

JOB TITLE Cloud Systems Administrator II - Workday LOCATION Worcester DEPARTMENT NAME Enterprise Cloud Systems DIVISION NAME Worcester Polytechnic Institute - WPI JOB DESCRIPTION SUMMARY Reporting to the Director, Enterprise Cloud Systems, the Cloud Systems Administrator II will serve as a system administrator for Workday, overseeing tenant configuration, security administration, and release planning. The CSA II will provide primary support for the Workday HCM module and secondary support for other functional areas within Workday, including Finance and Student. This role requires good decision-making skills, and motivated self-learning. The CSA II will support critical applications and initiatives across WPI, including Workday. The CSA II will provide technical support and troubleshoot issues with applications and integrations. The successful candidate will use keen analytical insight and business judgment to identify a problem's root cause and propose practical solutions to meet business needs. The CSA II will help business offices manage outstanding requests and enhancements, ensuring the most urgent needs of the institution are being addressed. Information Technology (IT) collaborates with the WPI community to meet academic, research, campus life, and administrative needs for technology and access on a global scale. IT promotes innovation to deliver an advanced technology infrastructure, security and access management, integrated data systems, and user-centric support services. Join our Information Technology team and help us enable another one-hundred fifty years of WPI’s success. WPI is a vibrant, active, and diverse community of extraordinary students, world-renowned faculty, and state of the art research facilities. At WPI, we have competitive and comprehensive benefits, including health insurance, long-term care, retirement, tuition assistance, flexible spending accounts, work-life balance, and much more. JOB DESCRIPTION Responsibilities: - Serve as a Workday system administrator, overseeing tenant configuration, security administration, and release planning. - Independently triage complex issues and requests; perform necessary research to find solutions to best meet business needs. - Help teams determine operational objectives by studying business functions; gathering information; and evaluating output requirements and formats. - Monitor and report project progress by tracking activity; resolving problems; publishing progress reports; and recommending actions. - Support business offices in the resolution of issues or problems with enterprise systems. - Provide references for users by writing and maintaining user documentation; providing service desk support; and training users. - Manage the design, maintenance, and execution of testing strategies and plans in support of multiple initiatives. - Identify and document problems during testing and coordinate corrective action. - Work with stakeholders and project management teams to document deliverables and requirements for multiple functional and IT areas throughout WPI. - Manage the requirements lifecycle for all initiatives in which the CSA II participates. - Build effective working relationships with members of the WPI community. Requirements: - Bachelor's degree in a related field or equivalent experience. - A minimum of 3 years of related experience is required; Workday experience preferred. - Demonstrated experience working independently to identify root cause and resolve complex technical issues. - Demonstrated experience in requirements gathering. - Demonstrated understanding of higher-education business processes preferred. - Experience in business process documentation and design using standard modeling. - Demonstrated understanding of the Software Development Life Cycle and project management methodologies. - Ability to perform requirements fit/gap analysis. - Demonstrated ability to translate, define, and document functional specifications. - Knowledge and experience in developing, maintaining, and leading the testing lifecycle of a major implementation. - Workday implementation experience a plus. - Excellent verbal, presentation, and written communication skills to both business and technical audiences. - Demonstrated collaboration experience with business units, technical staff, and implementation partners. - Self-motivated with critical thinking abilities and leadership skills. - Proficiency with MS Office products including PowerPoint, Visio, Project, and SharePoint. - Demonstrated ability and desire to share knowledge and help others improve. Salary Grade 9: $82,600 – $90,000 per year (depending on experience) Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range. Compensation at WPI FLSA STATUS United States of America (Exempt) WPI is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. It seeks individuals from all backgrounds and experiences who will contribute to a culture of creativity, collaboration, inclusion, problem solving, innovation, high performance, and change making. It is committed to maintaining a campus environment free of harassment and discrimination.

JOB TITLE Solutions Architect, Infrastructure Services LOCATION Worcester DEPARTMENT NAME Infrastructure Services and Architecture DIVISION NAME Worcester Polytechnic Institute - WPI JOB DESCRIPTION SUMMARY The Solutions Architect, Infrastructure Services is a senior technical role that serves as a dedicated solution design resource within the infrastructure technology domain. The primary function of this position is to develop well-defined, standards-aligned infrastructure solution designs that support institutional projects, initiatives, and service evolution. This role functions to translate strategic intent and operational requirements into implementable architectures. This position reports to the Assistant Chief Technology Officer. JOB DESCRIPTION Responsibilities: Solution design & architecture - Develop comprehensive solution design documents for infrastructure-led projects, translating business and operational requirements into technically sound, standards-aligned architectures. - Collaborate with Infrastructure Service Owners and Directors to capture technical requirements and constraints that shape solution designs. - Ensure designs account for scalability, performance, resilience, fault tolerance, security controls, and operational supportability. - Produce architecture artifacts including logical and physical design diagrams, component specifications, dependency maps, integration considerations, and implementation guidance. - Present solution designs to the architecture review board, incorporating feedback and resolving open issues prior to design approval. - Maintain solution design documentation throughout the project lifecycle, updating designs to reflect decisions, scope changes, or implementation realities. Architecture documentation & standards - Document and maintain institutional infrastructure architecture, including current-state environment documentation, approved reference architectures, and design patterns for common scenarios. - Contribute to the development and refinement of infrastructure architecture standards and technical guardrails. - Produce architecture decision records (ADRs) capturing the rationale behind significant design decisions, evaluated alternatives, and identified trade-offs. - Develop and maintain a library of reusable reference architectures, design templates, and implementation guidelines that promote consistency and accelerate delivery. - Ensure documentation standards are applied consistently across all solution design and architecture artifacts to support auditability and future reference. Architecture review board support - Support the evaluation of proposed infrastructure solutions for alignment with WPI architectural principles and institutional standards. - Assess submissions for technical soundness across networking, server and virtualization platforms, storage, endpoints, cloud infrastructure, and datacenter architecture. - Identify technical risks, design gaps, and areas of non-alignment; document findings clearly and provide actionable remediation guidance. - Engage submitters with technical questions and guidance to support a constructive review process — the goal is to help solutions succeed while maintaining appropriate standards. - Contribute to ongoing improvement of architecture review criteria, intake processes, and evaluation consistency. Engineering partnership & implementation - Partner with infrastructure engineers across network, systems, storage, endpoints, cloud, and datacenter disciplines to translate approved designs into actionable implementation plans. - Resolve technical ambiguities and open design questions before and during engineering handoff to reduce implementation risk and rework. - Provide ongoing technical guidance during implementation to ensure engineering execution remains consistent with approved architectures. - Participate in implementation reviews and post-project retrospectives to validate design fidelity and capture lessons learned. - Work with the Infrastructure DevOps team to promote Infrastructure-as-Code adoption, standardized configuration management, and automated build and deployment practices. Technical advisory & cross-functional support - Serve as a technical resource, providing architectural input on service strategies, platform decisions, and initiative planning. - Provide architectural guidance on endpoint management platforms, device lifecycle management, and endpoint security architecture. - Provide architectural guidance on network design, segmentation, secure remote access, wireless infrastructure, and network security controls. - Serve as the designated infrastructure technical resource on projects requiring infrastructure architectural expertise, contributing to planning, scope definition, and risk identification. - Support vendor and procurement evaluation processes by providing architectural assessments against institutional standards and principles. - Contribute to change advisory board processes by providing technical review of infrastructure changes to confirm alignment with approved architectures. Requirements: - Bachelor's degree in Computer Science, Information Technology, Information Systems, or a related technical discipline; or equivalent combination of education and demonstrated professional experience. - Minimum seven years of progressive experience in IT infrastructure. - Demonstrated breadth across multiple infrastructure domains with depth in at least two, such as networking, server and virtualization platforms, storage, cloud infrastructure, or endpoint management. Salary Grade 10: $95,000 – $120,000 per year (depending on experience) Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range. Compensation at WPI FLSA STATUS United States of America (Exempt) WPI is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. It seeks individuals from all backgrounds and experiences who will contribute to a culture of creativity, collaboration, inclusion, problem solving, innovation, high performance, and change making. It is committed to maintaining a campus environment free of harassment and discrimination.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a Temporary Research Scientist to support the healthcare AI project in developing a trustworthy healthcare large language model. - The role involves hands-on LLM fine-tuning (including instruction tuning, PEFT/LoRA, domain adaptation, and alignment) on clinical datasets. - Designing rigorous evaluation protocols. - Contributing substantially to publications by drafting key manuscript sections and preparing results for top-tier venues. Qualifications - Candidates must hold a PhD in a relevant field. - Demonstrate strong expertise in LLM fine-tuning with frameworks like Hugging Face Transformers and PyTorch. - Have a proven publication record with significant contributions in healthcare AI, NLP, or trustworthy LLM research in premier conferences/journals. Requirements - Pay rate: $25 per hour. - This is a fully remote position, working 10 hours per week. Benefits - WPI is an Equal Opportunity Employer. - All qualified candidates will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability. - It seeks individuals from all backgrounds and experiences who will contribute to a culture of creativity, collaboration, inclusion, problem solving, innovation, high performance, and change making. - It is committed to maintaining a campus environment free of harassment and discrimination.