Wittenbach Business Systems LLC

Description Why work for Wittenbach? Experience a rewarding career with Wittenbach and enjoy a competitive benefits package: - Health Insurance: Medical, dental, and vision coverage - Financial Protection: Identity theft protection and voluntary life insurance - Time Off: Generous PTO starting up to 120 hours after 30 days of employment, plus paid holidays (including your birthday) - Employee Support: Access to the Employee Assistance Program and Employee Assistance Fund - Retirement Savings: 401(k) retirement plan with employer match - Flexible Spending: Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) - Life Insurance: Employer-paid life insurance, short-term disability, and long-term disability - Professional Development: Paid training opportunities and Education Assistance Program - Referral Bonus: Earn up to $5,000 for referring new employees - Overtime: Eligible for overtime pay in accordance with Department of Labor regulations Description: Since 1974, Wittenbach has been a leading provider of innovative cash automation and security solutions for financial institutions. Our commitment to customer satisfaction and delivering results has driven our growth. With over 200 highly trained service professionals throughout our service area, we ensure rapid response to our customer’s service needs. The corporate office is in Sparks, Maryland along with regional operations in Hunt Valley, MD, Coatesville, PA and Charlotte, NC. Our Sales and Service footprint spans the Mid-West and East Coast. JOB SUMMARY: This role will provide comprehensive administrative support to installation coordination and scheduling of projects with vendors and internal installers. This position works closely with the Director of IST, installers, administrative team, vendors, and the warehouse. Key qualities would be an organized, self-starter that is able to run with a project. He/she would help with the admin support of managing installation projects, installation calendars, tracking various items on Excel spreadsheets. This is a remote position. A qualified candidate can be located anywhere within our footprint. Job Qualifications: Education: High School degree, some college background preferred. Experience: 2+ years of administration support 2+ years in Salesforce SW 1-3+ years of industry experience in physical and electronic security equipment Skills: Excellent communication skills, both written and verbal. Strong administrative and organizational skills Demonstrated ability to manage complex projects Strong computer skills in Microsoft Office (Outlook, Excel, and Word) are required. Good interpersonal skills Ability to manage multiple priorities in a fast-paced environment Requirements JOB RESPONSIBILITIES The following job responsibilities are intended to reflect the major responsibilities of the job, but do not describe the minor duties or other responsibilities that may be assigned from time to time. Requirements are representative of minimum levels of knowledge, skills, and/or abilities. Incumbent will be required to satisfactorily perform all essential functions of the job, with reasonable accommodation considerations for those individuals covered under the Americans With Disabilities Act (A.D.A.). RESPONSIBILITES - Enter information in Sales Force for shipment of equipment (based on estimated ship dates) - Schedule sub-contractors to perform installations as determined by the Director, IST - Confirm install dates with all customers for IST division - Schedule all TCA and ATM installs for all WBS customers - Work with warehouse staff to confirm equipment received - Schedule all installers in their region and enter on the calendar - Track job completion status to report on the Pipeline call - Track sub-contractor cost to enter on PO spreadsheet - Order all supplies for IST division Manage daily installer schedule - Track equipment - Double check all equipment and internal transfers have been received prior to scheduling - Confirm dates, time, and scope of work with customer - Schedule training after installation of new equipment - Collect and manage/archive completion photos for IST and Subcontractors - Provide Job File information to the installer (drawings, scopes of work, contacts) Reporting & Accounting - Manage Daily Jobs Report - Invoice tracking & PO’s (Subcontractors) - Track change order – reschedule return trip if needed - Track request for pricing - Support Warehouse to identify equipment when arrives - Scheduling to assure the best productivity - Serve as liaison between installation, customers, and account managers through the installation process - Interact and assist customers/account managers on installation related matters - Monitor installations to help identify any potential concerns before and after - Assist in examination of completed jobs profitability - Open Installation work orders (SRV’s) as needed - Perform other duties as assigned. ESSENTIAL PHYSICAL-MENTAL FUNCTIONS AND ENVIRONMENTAL CONDITIONS · Able to properly carry 25 pounds or less occasionally. The highest point of any lift - overhead; the lowest point of any lift - the floor. · Able to move 1-5 pounds or less occasionally. · Able to sit and/or stand 2 hours continuously, up to 8 hours per day. · Must be able to manipulate small objects with close eye-hand and arm-hand coordination for entire shift. · Able to perform motor skills such as grasping, finger manipulation, pinching, bending, reaching out, twisting, turning, reaching up, wrist turning/ torqueing for 2 hours continuously. · Able to effectively communicate with customer base, both orally and in writing. · Able to see objects closely and perceive depth continuously. · Able to understand, relate to, and apply concepts on a continuous basis. · Able to remember multiple tasks / assignments given to self and others over long periods of time continuously. The final salary offer will depend on several factors, including: - Experience: Your level of experience in the relevant field. - Knowledge and Skills: Your specific knowledge, skills, and abilities. - Ability: Your demonstrated ability to perform the job duties effectively. - Geographic Location: The location of the position can influence salary rates. The actual salary offer may vary based on individual qualifications and circumstances.

Description Why work for Wittenbach? Experience a rewarding career with Wittenbach and enjoy a competitive benefits package: - Health Insurance: Medical, dental, and vision coverage - Financial Protection: Identity theft protection and voluntary life insurance - Time Off: Generous PTO starting up to 120 hours after 30 days of employment, plus paid holidays (including your birthday) - Employee Support: Access to the Employee Assistance Program and Employee Assistance Fund - Retirement Savings: 401(k) retirement plan with employer match - Flexible Spending: Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) - Life Insurance: Employer-paid life insurance, short-term disability, and long-term disability - Professional Development: Paid training opportunities and Education Assistance Program - Referral Bonus: Earn up to $5,000 for referring new employees - Transportation: Bi-weekly auto allowance Description: Since 1974, Wittenbach has been a leading provider of innovative cash automation and security solutions for financial institutions. Our commitment to customer satisfaction and delivering results has driven our growth. With over 200 highly trained service professionals throughout our service area, we ensure rapid response to our customer’s service needs. The corporate office is in Sparks, Maryland along with regional operations in Hunt Valley, MD, Coatesville, PA and Charlotte, NC. Our Sales and Service footprint spans the Mid-West and East Coast. Job Summary: The Pre-Sales Engineer serves as the technical bridge between our sales team and our installation departments. You will be responsible for translating complex customer needs into functional, integrated electronic security solutions. This role requires a blend of technical expertise in CAD and security systems, financial acumen for labor and material pricing, and the communication skills to lead high-level technical discovery with clients. This is a remote position and a qualified candidate can be located anywhere within our footprint. We have 1 opening for a Pre-Sales Engineer. Requirements System Design & Technical Estimating - Design & Pricing: Architect comprehensive pre-sale system designs and establish accurate pricing for electronic security projects. - BOM & Scopes: Collaborate directly with Account Managers to develop detailed Bills of Materials (BOM) and comprehensive Scopes of Work (SOW). - Labor Costing: Calculate and price all labor requirements for installations to ensure project profitability and feasibility. - CAD & Documentation: Create technical CAD drawings for cabling, system layouts, and device placement to be used for both bidding and installation. Sales & Project Support - Sales Consultation: Provide expert technical support to Account Managers, including attending customer meetings to lead technical discovery and site surveys. - RFP Leadership: Lead the technical response for RFPs and manage the design of large-scale or high-complexity projects. - Project Hand-off: Ensure a seamless transition from sales to operations by compiling "Job Folders" containing only relevant floor plans, wiring diagrams, and stakeholder contact lists (IT support, Security Officers, etc.). Integration & Technical Execution - System Integration: Design and support the integration of disparate electronic security platforms. - Field Support: Offer technical guidance for installations and provide "Account Manager only" technical support (focusing on product specifications rather than general service). Education & Experience: - Bachelor’s degree in Computer Science, Engineering, or a related technical field, preferred. - 5+ year commercial security engineering experience with a demonstrated, successful track record of leading and managing electronic security projects in the field. - 10+ years if electronic security field experience along with working with sales on pre-sales applications and site surveys assistance as needed Environmental Factors: - Office Setting: Most data analysts work in office environments, which typically involve sitting at a desk for extended periods. - Noise: Office environments can be noisy, which may require concentration and noise-canceling headphones. - Lighting: Adequate lighting is essential for computer work and overall comfort. - Temperature Control: A comfortable temperature is important for productivity and well-being. - Primarily an office-based role, with potential for occasional site visits or travel as required for negotiations or project meetings. - May involve working under pressure during peak project phases or urgent negotiation periods. Physical Demands: - Sedentary Work: Data analysts typically spend most of their time sitting. - Fine Motor Skills: Dexterity is required for using a keyboard, mouse, and other computer equipment. - Visual Acuity: Good eyesight is necessary for computer work and data analysis. - Mental Focus: The role requires concentration and attention to detail. - Stress Management: The ability to manage stress effectively is important, as data analysis can be demanding. The final salary offer will depend on several factors, including: - Experience: Your level of experience in the relevant field. - Knowledge and Skills: Your specific knowledge, skills, and abilities. - Ability: Your demonstrated ability to perform the job duties effectively. - Geographic Location: The location of the position can influence salary rates. The actual salary offer may vary based on individual qualifications and circumstances.

Description Why work for Wittenbach? Experience a rewarding career with Wittenbach and enjoy a competitive benefits package: - Health Insurance: Medical, dental, and vision coverage - Financial Protection: Identity theft protection and voluntary life insurance - Time Off: Generous PTO starting up to 120 hours after 30 days of employment, plus paid holidays (including your birthday) - Employee Support: Access to the Employee Assistance Program and Employee Assistance Fund - Retirement Savings: 401(k) retirement plan with employer match - Flexible Spending: Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) - Life Insurance: Employer-paid life insurance, short-term disability, and long-term disability - Professional Development: Paid training opportunities and Education Assistance Program - Referral Bonus: Earn up to $5,000 for referring new employees - Transportation: Bi-weekly auto allowance Description: Since 1974, Wittenbach has been a leading provider of innovative cash automation and security solutions for financial institutions. Our commitment to customer satisfaction and delivering results has driven our growth. With over 200 highly trained service professionals throughout our service area, we ensure rapid response to our customer’s service needs. The corporate office is in Sparks, Maryland along with regional operations in Hunt Valley, MD, Coatesville, PA and Charlotte, NC. Our Sales and Service footprint spans the Mid-West and East Coast. Job Summary: The Pre-Sales Engineer serves as the technical bridge between our sales team and our installation departments. You will be responsible for translating complex customer needs into functional, integrated electronic security solutions. This role requires a blend of technical expertise in CAD and security systems, financial acumen for labor and material pricing, and the communication skills to lead high-level technical discovery with clients. This is a remote position and a qualified candidate can be located anywhere within our footprint. We have 1 opening for a Pre-Sales Engineer. Requirements System Design & Technical Estimating - Design & Pricing: Architect comprehensive pre-sale system designs and establish accurate pricing for electronic security projects. - BOM & Scopes: Collaborate directly with Account Managers to develop detailed Bills of Materials (BOM) and comprehensive Scopes of Work (SOW). - Labor Costing: Calculate and price all labor requirements for installations to ensure project profitability and feasibility. - CAD & Documentation: Create technical CAD drawings for cabling, system layouts, and device placement to be used for both bidding and installation. Sales & Project Support - Sales Consultation: Provide expert technical support to Account Managers, including attending customer meetings to lead technical discovery and site surveys. - RFP Leadership: Lead the technical response for RFPs and manage the design of large-scale or high-complexity projects. - Project Hand-off: Ensure a seamless transition from sales to operations by compiling "Job Folders" containing only relevant floor plans, wiring diagrams, and stakeholder contact lists (IT support, Security Officers, etc.). Integration & Technical Execution - System Integration: Design and support the integration of disparate electronic security platforms. - Field Support: Offer technical guidance for installations and provide "Account Manager only" technical support (focusing on product specifications rather than general service). Education & Experience: - Bachelor’s degree in Computer Science, Engineering, or a related technical field, preferred. - 5+ year commercial security engineering experience with a demonstrated, successful track record of leading and managing electronic security projects in the field. - 10+ years if electronic security field experience along with working with sales on pre-sales applications and site surveys assistance as needed Environmental Factors: - Office Setting: Most data analysts work in office environments, which typically involve sitting at a desk for extended periods. - Noise: Office environments can be noisy, which may require concentration and noise-canceling headphones. - Lighting: Adequate lighting is essential for computer work and overall comfort. - Temperature Control: A comfortable temperature is important for productivity and well-being. - Primarily an office-based role, with potential for occasional site visits or travel as required for negotiations or project meetings. - May involve working under pressure during peak project phases or urgent negotiation periods. Physical Demands: - Sedentary Work: Data analysts typically spend most of their time sitting. - Fine Motor Skills: Dexterity is required for using a keyboard, mouse, and other computer equipment. - Visual Acuity: Good eyesight is necessary for computer work and data analysis. - Mental Focus: The role requires concentration and attention to detail. - Stress Management: The ability to manage stress effectively is important, as data analysis can be demanding. The final salary offer will depend on several factors, including: - Experience: Your level of experience in the relevant field. - Knowledge and Skills: Your specific knowledge, skills, and abilities. - Ability: Your demonstrated ability to perform the job duties effectively. - Geographic Location: The location of the position can influence salary rates. The actual salary offer may vary based on individual qualifications and circumstances.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Director of Subcontractors provides strategic leadership and end-to-end oversight for all external partner engagements. This role is responsible for the entire subcontracting lifecycle—from vetting and price negotiation to project delivery and performance auditing. This is a remote position that could be located anywhere within our customer footprint. The primary focus of this position is managing partners who provide: - Field Service Support (Maintenance & Break-Fix) - IST (Installation & Integration) services You will ensure all partners align with Wittenbach Business Systems (WBS) quality standards, budgetary goals, and delivery timelines. Key Responsibilities - Strategic Lifecycle Management: - Lead the vetting, onboarding, and contract negotiation for all subcontractors, ensuring competitive pricing and robust service level agreements (SLAs). - IST & Service Delivery: - Oversee the execution of Installation and Integration (IST) work—the core focus of this role—alongside ongoing field maintenance and break-fix services. - Operational Integration: - Seamlessly integrate subcontractor teams into WBS internal workflows, including communication protocols, dispatch systems, and monitoring tools. - Accountability & Governance: - Define clear roles, responsibilities, and assignments for external partners; conduct regular performance audits to ensure compliance and high-quality outcomes. - Cross-Functional Leadership: - Provide management oversight to ensure external labor meets the demands of both the Service and Sales departments, maintaining a unified standard of excellence. Requirements - Subcontractor Selection: - Identify and evaluate potential subcontractors based on their qualifications, experience, and financial stability. - Negotiate favorable terms and conditions for subcontracting agreements. - Conduct due diligence to mitigate risks and ensure compliance with company standards. - Contract Management: - Review and manage subcontracting agreements to ensure they align with project or service requirements and company policies. - Monitor subcontractor performance against contractual obligations and address any discrepancies or issues. - Manage change orders, claims, and disputes related to subcontracting agreements. - Performance & Operational Oversight: - KPI Framework & Metrics: Establish and refine Key Performance Indicators (KPIs) to rigorously track subcontractor progress, service quality, and contract compliance. - Field Audits & Quality Assurance: Conduct strategic site visits and inspections to assess workmanship firsthand, identifying performance gaps and implementing corrective action plans. - Service Level Management: Monitor and drive critical service metrics, including On-Time PM (Preventative Maintenance) performance, Aging Call resolution, and first-time fix rates. - Continuous Improvement: Provide high-level feedback and technical support to partners, ensuring all subcontracted work aligns with project objectives and WBS brand standards. - Escalation & Governance: Define clear oversight protocols and designate Points of Contact (POCs) for technical and operational escalations to ensure rapid issue resolution. - Risk Management: - Identify and assess potential risks associated with subcontracting activities. - Develop and implement risk mitigation strategies to minimize negative impacts. - Manage insurance requirements and claims related to subcontractor activities. - Safety and Compliance: - Ensure subcontractors adhere to all safety regulations and company policies. - Conduct safety inspections and training programs for subcontractors. - Monitor compliance with environmental regulations and industry standards. - Financial Management: - Manage subcontractor payments and invoices to ensure timely and accurate processing. - Monitor subcontractor financial health to assess their ability to fulfill contractual obligations. - Relationship Management: - Build and maintain positive relationships with subcontractors and their representatives. - Resolve disputes and conflicts in a professional and timely manner. - Identify high performing subcontractors as potential targets for corporate acquisition. - Communication and Collaboration: - Stakeholder Synergy: Maintain proactive, open communication with subcontractors, project managers, and internal stakeholders to ensure seamless project execution and alignment on deliverables. - Operational Oversight: Drive daily field service operations with a focus on consistent quality control and high-efficiency project delivery. - Structured Accountability: Establish and enforce clear communication protocols, escalation paths, and accountability standards within the field management structure and the Subcontractor Department. - Cross-Functional Alignment: Act as the primary liaison between field teams and management to resolve bottlenecks and ensure adherence to company performance standards. Qualifications - Bachelor's degree in construction management, engineering, or a related field, preferred. - Minimum of 5 years of experience in subcontracting management or a similar role. - At least 5–7 years in a senior management role (e.g., Senior Project Manager, Regional Operations Manager, or Head of Procurement). - Proven track record of managing high-value subcontracts from "Request for Proposal" (RFP) through to "Close-out." Physical Functions - Sedentary Work: Most of the time involves sitting, with occasional standing or walking. - Fine Manual Dexterity: Ability to use fingers and hands to manipulate small objects, such as using a computer or writing. - Near Vision: Ability to see objects within a close distance, such as reading documents or using a computer. Mental Functions - Complex Problem Solving: Ability to identify, analyze, and solve complex problems related to subcontracting agreements, performance management, and risk mitigation. - Critical Thinking: Ability to evaluate information, analyze options, and make informed decisions. - Decision Making: Ability to make sound judgments and choices, often under pressure or with limited information. - Active Listening: Ability to pay close attention to what others are saying and understand the implications of their messages. - Persuasion: Ability to influence others through verbal and nonverbal communication to achieve desired outcomes. - Negotiation: Ability to negotiate contracts, resolve disputes, and reach mutually beneficial agreements with subcontractors. - Coordination: Ability to adjust actions to accomplish tasks efficiently and effectively. - Multitasking: Ability to manage multiple subcontracting relationships and projects simultaneously. - Stress Tolerance: Ability to withstand stressful situations, such as dealing with contract disputes or performance issues. Environmental Functions - Office Environment: Typically works in an office setting, with exposure to computers, printers, and other office equipment. - Field Work: Need to visit subcontractor sites, which could involve exposure to various environmental conditions (e.g., temperature extremes, noise, hazardous materials). - Driving: Must be able to drive a vehicle for extended periods of time, up to 8 hours per day, consistently. - Travel: May be required to travel to different locations for meetings, site visits, or training. Must be able to travel overnight, including flights and overnight hotel stays up to 40% of the time. Benefits - Health Insurance: Medical, dental, and vision coverage. - Financial Protection: Identity theft protection and voluntary life insurance. - Time Off: Generous PTO starting up to 120 hours after 30 days of employment, plus paid holidays (including your birthday). - Employee Support: Access to the Employee Assistance Program and Employee Assistance Fund. - Retirement Savings: 401(k) retirement plan with employer match. - Flexible Spending: Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA). - Life Insurance: Employer-paid life insurance, short-term disability, and long-term disability. - Professional Development: Paid training opportunities and Education Assistance Program. - Referral Bonus: Earn up to $5,000 for referring new employees.