Faye

• Own and evolve the operating model for insurance product development and launches • Build scalable, repeatable processes that enable efficient execution across teams • Ensure disciplined execution against timelines, dependencies, and launch readiness • Serve as the primary point of coordination with underwriters on product scope, requirements, and timing • Establish and enforce clear documentation and operational standards • Design and implement a structured QA framework for insurance products • Identify gaps, reduce operational risk, and continuously improve systems and workflows

• Own and evolve the operating model for insurance product development and launches • Build scalable, repeatable processes that enable efficient execution across teams • Ensure disciplined execution against timelines, dependencies, and launch readiness • Serve as the primary point of coordination with underwriters on product scope, requirements, and timing • Establish and enforce clear documentation and operational standards • Design and implement a structured QA framework for insurance products • Identify gaps, reduce operational risk, and continuously improve systems and workflows

• Own and evolve the operating model for insurance product development and launches • Build scalable, repeatable processes that enable efficient execution across teams • Ensure disciplined execution against timelines, dependencies, and launch readiness • Serve as the primary point of coordination with underwriters on product scope, requirements, and timing • Establish and enforce clear documentation and operational standards • Design and implement a structured QA framework for insurance products • Identify gaps, reduce operational risk, and continuously improve systems and workflows

• Develop and maintain strong relationships with accounts in the travel industry, ensuring high levels of client satisfaction and retention. • Develop and implement strategic account plans to achieve sales targets and drive revenue growth. • Conduct regular meetings and presentations with clients to understand their needs, provide solutions, and promote Faye Travel Insurance products. • Stay informed about industry trends, market conditions, and competitor activities to identify opportunities. • Represent Faye in various professional forums, conferences and events in the travel space.

• Develop a near-term and long-term business opportunity pipeline in accordance with targets and defined strategies. • Own partnerships from A-Z, from discovery to discussions with prospective partners to finalizing agreements to supporting them as they utilize Faye. • Generate new leads, evaluate business opportunities, negotiate and secure distribution and growth partners. • Represent Faye in various professional forums, conferences and events in the travel and insurance space.

(Please do not apply to this job post unless you were directed by Faye People Operations.) Applying to this job post enables Faye to send you the necessary offer letter and subsequent onboarding items. Please provide the requested info so it can be automatically populated in our HR system and ensure there is no delay or discrepancy. Thanks! Faye People Operations

• Lead, mentor, and develop a team of Account Development Managers • Establish clear performance expectations, priorities, and operating rhythms • Conduct regular 1:1s, team meetings, and performance reviews • Coach ADMs on account strategy, partner activation, and opportunity prioritization • Own the responsibility of the AD team performance metrics • Maintain strong pipeline hygiene and accurate reporting within Salesforce and internal dashboards • Partner with Data, Product, and Operations to refine reporting, attribution, and insights • Act as the primary ADM liaison to Business Development leadership