Wingz PH

Role Description We're looking for a Sourcing & Recruitment Coordinator to own the top of our hiring funnel and keep every candidate moving. You'll be the first point of contact for everyone who applies to Wingz, and the engine behind our passive talent pipeline. This role combines two crafts — sourcing and coordination — into one, so you'll never be bored, and you'll see your fingerprints on every hire the team makes. What You'll do - Sourcing (your core craft) - Headhunt passive talent for all open roles across the Philippines, Latin America, and soon the US — with a focus on operations and software engineering positions. - Build and maintain talent pipelines on LinkedIn and other channels so roles open with candidates already waiting. - Screen resumes and identify the profiles worth our TA Specialists' interview hours. - Coordination (your daily rhythm) - Be the first point of contact for every candidate — manage the candidate email inbox from application through onboarding, so no one is ever left waiting or wondering. - Send initial requirements (video introductions, assessments where applicable) and follow up until complete. - Move candidates through hiring stages in Workable, keeping the pipeline accurate and current every day. - Coordinate interview schedules between candidates, TA Specialists, Operations Leads, and Wingz Executives. - Support offer and onboarding coordination with the Global Talent Acquisition Manager until each hire is fully landed. Qualifications - 2+ years of solid sourcing experience for operations and engineering roles — this is required. - Hands-on experience sourcing technical talent (software engineers) — you understand tech stacks well enough to tell a strong profile from a keyword match. - Experience with an ATS (Workable a plus) and disciplined pipeline hygiene. - Excellent written English — your emails are the candidate's first impression of Wingz. - Organized, responsive, and self-directed. You can run sourcing blocks and a busy inbox in the same day without dropping either. - Comfortable working US hours, with flexibility across regions and time zones. - Bonus: experience sourcing in Latin America or US markets; experience supporting multiple recruiters. Requirements - Employment Set-up: Remote (Independent Contractor) - Employment Type: Full-Time / Long Term - Salary Rate: USD 1,000/ Month - Benefit: 10 PTO and HMO after the probationary period - Pay-out Frequency: Semi-monthly - Equipment: Self-Provide

Role Description We're looking for a Talent Acquisition Specialist to join our global TA team. You'll own the full recruitment cycle, from the first job post to the final handshake, hiring across the US, the Philippines, Latin America, and new markets we're testing. You'll work directly with our Global Talent Acquisition Manager and grow through weekly coaching; this is a role where you're mentored, not just managed. What You'll Do: - Source: Post roles and build pipelines through social media and LinkedIn, including passive sourcing for hard-to-fill positions. - Screen: Review resumes and send initial requirements (video introductions and role-specific assessments where applicable) with timely follow-ups so no candidate is left waiting. - Interview: Schedule and conduct TA interviews that respect the candidate's time and dig into what matters. - Endorse: Write clear, honest candidate profilers and endorse your best people to hiring leaders. - Coordinate: Schedule candidates with Ops Leads and Executives, and keep every stakeholder informed through to offer. - Stay connected: Attend weekly coaching, team meetings, and calibration sessions, and send a daily end-of-day report on your pipeline. Qualifications - 2+ years of US recruiting experience; you've hired for US-based companies or clients and know that market's pace and expectations. This is non-negotiable. - Full-cycle experience: sourcing, screening, interviewing, endorsement, and offer coordination. - Strong sourcing instincts on LinkedIn and social media. You're comfortable building a visible recruiting presence online. - Excellent written and spoken English; your profilers and candidate emails represent us. - Organized and self-directed. Daily reporting and multiple open roles don't rattle you. - Comfortable working US hours, with flexibility across regions. - Bonus: experience recruiting in the Philippines or Latin America markets. Requirements - Employment Set-up: Remote (Independent Contractor) - Employment Type: Full-Time / Long Term - Salary Range: USD 1,200 - 1,500/ Month - Pay-out Frequency: Semi-monthly - Equipment: Self-Provide Benefits - 10 PTO and HMO after the probationary period

Role Description We are looking for a Client Support Specialist who is passionate about helping people and providing exceptional service. The ideal candidate has at least 2 years of phone support experience for international companies, demonstrates strong communication skills, and thrives in a fast-paced, detail-oriented environment. As a Client Support Specialist, you will handle time-sensitive calls related to ETAs (Estimated Time of Arrivals) and broker communications, ensuring that all interactions follow Wingz’ operational standards and our partnered clients’ protocols. Key Responsibilities: - Answer and manage inbound and outbound calls from clients, brokers, and partners with professionalism and empathy. - Provide accurate ETAs and handle broker-related inquiries promptly and effectively. - Follow strict standard operating procedures (SOPs) based on Wingz and our partnered clients’ service standards. - Communicate proactively with leadership, dispatch, and other departments to ensure seamless coordination and timely issue resolution. - Document all conversations and updates accurately in the company database or CRM system. - Handle all calls with urgency and attention to detail, ensuring each client receives timely and high-quality support. - Escalate critical or unresolved issues to the appropriate teams when necessary, maintaining clear communication throughout. - Contribute to continuous improvement by identifying trends, sharing feedback, and suggesting process enhancements. Qualifications - Minimum of 2 years of phone-based support experience for international companies (B2B or B2C). - Exceptional attention to detail and organizational skills. - Strong verbal and written communication skills with a professional and empathetic tone. - Fast learner who adapts quickly to new tools, systems, and client processes. - Passionate about helping people, especially within healthcare and transportation contexts. - High energy and enthusiasm, with a positive attitude and team-oriented mindset. - Ability to work independently while maintaining accountability and accuracy. - Willingness to work ET hours, including weekends or holidays, depending on operational needs. Requirements - Employment Set-up: Remote (Independent Contractor) - Employment Type: Full-Time / Long Term - Salary Rate: USD 700/ Month - Benefit: 10 PTO and HMO after the probationary period - Pay-out Frequency: Semi-monthly - Equipment: Self-Provide

Role Description Wingz is looking for a Finance & Operations Associate based in the Philippines to join our growing remote team. This is a full-time, remote-first position designed for a well-rounded professional who brings financial acuity and operational discipline together, someone who can move fluidly between numbers, processes, people, and stakeholder communication without losing pace or precision. This is not a siloed accounting role. You will work across finance, operations, client relations, and team development. You will be expected to think critically, communicate clearly with leadership and executives, build and improve the systems the business runs on, and take genuine ownership of your work. We are specifically seeking talent in the Philippines — a market that consistently produces high-caliber remote professionals. If you are serious about building a long-term remote career, contributing at a level that matters, and growing within an organization that recognizes strong performance, this role is for you. Key Responsibilities - Finance & Accounting: - Manage day-to-day bookkeeping, accounts payable and receivable, and financial records using the organization's accounting tools. - Prepare accurate and timely financial reports, summaries, and data presentations for leadership and stakeholders. - Analyze financial data to surface trends, flag variances, and provide actionable interpretation — not just raw numbers. - Support budget tracking, reconciliation, and month-end close processes. - Ensure compliance with internal financial policies and any applicable regulatory requirements. - Demonstrate adaptability across accounting and bookkeeping platforms — QuickBooks, Xero, FreshBooks, or others as the business requires. - Operations: - Create, document, and maintain Standard Operating Procedures (SOPs), workflows, and process guides that the team can actually use. - Regularly review existing processes against business data and drive improvements — identify inefficiencies before they become problems. - Support the implementation and rollout of new operational updates, tools, and organizational changes with thoroughness and compliance. - Coordinate across departments and functions to ensure operational continuity and alignment. - Contribute to data analytics efforts — collect, organize, interpret, and present operational data in clear formats for decision-making. - Client Communication & Relationships: - Serve as a professional point of contact for clients — written and verbal communication must reflect Wingz's standards at all times. - Build and maintain strong client relationships through consistent, proactive, and reliable communication. - Handle client inquiries, escalations, and follow-ups with clarity, professionalism, and appropriate urgency. - Understand client needs deeply enough to anticipate issues and communicate solutions before they are asked. - Leadership & Team Development: - Lead or co-lead a team — previous team leadership experience is required, and you will be expected to step into that role here. - Actively nurture the career development of team members and direct reports — coaching, mentoring, and feedback are part of the job, not optional. - Model accountability, clear communication, and high standards for your team. - Identify skills gaps and growth opportunities within the team and raise them with leadership constructively. - Leadership & Executive Communication: - Communicate directly and explicitly with executives, leadership, and stakeholders — no ambiguity, no over-hedging. - Prepare clear updates, reports, and briefings that give decision-makers exactly what they need without burying the point. - Raise issues, risks, and recommendations proactively — leadership should never be the last to know. - Represent the team and the work confidently in any forum — written memos, verbal updates, or live meetings. Qualifications - Minimum 3 years of combined, relevant experience spanning finance/accounting and operations — not one or the other, both. - Demonstrated experience leading or managing a team in any capacity. - Track record of building or improving SOPs, workflows, or business processes. - Background in client-facing roles where communication quality directly affected outcomes. - Experience working in a remote environment is strongly preferred — you understand remote discipline, async communication, and self-management. - We do not require experience with any one specific tool. We require the mindset and capability to learn and use whatever the business runs on. Communication - Solid English communication — both written and verbal — is non-negotiable. You will be communicating with US-based leadership, executives, and clients. - Written: reports, SOPs, email correspondence, and internal documentation must be clear, concise, and professional at all times. - Verbal: you must be comfortable speaking in team meetings, client calls, and leadership briefings — articulate, confident, and direct. - You communicate with intention. You do not leave room for misinterpretation when it matters. Who You Are - You are passionate about remote work — not because it's convenient, but because you treat it as a serious career path and show up accordingly. - You are dedicated — to your craft, your team, and the organization you represent. - You are a critical thinker — you question processes, look for root causes, and bring solutions, not just observations. - You are explicit — in what you communicate, what you need, and what you expect, whether speaking to a team member or an executive. - You invest in your team — you genuinely care about the growth of the people you work with and make time for it. - You follow through — on compliance, on implementation, on commitments. The business can count on you. - You adapt — to new tools, new processes, and organizational changes without friction or complaint.

Role Description As an Account & Driver Partnerships Specialist, you will own the operational health of a specific US market. You'll start by learning that market inside and out, its clients, its drivers, its trip patterns, and from there, you'll wear two hats every day. Both are essential to how Wingz works. - On the client side, act as the dedicated account manager for partnered NEMT brokers. - Handle daily B2B communication, trip coordination, escalation management, and performance reporting. - Build strong partnerships with brokers to earn their trust and ensure Wingz is their most reliable carrier. - On the driver side, own the full driver lifecycle: recruitment, onboarding, activation, engagement, and retention. - Walk new drivers through every requirement, procedure, and process. - Proactively reach out to inactive drivers and reactivate them. - Be the human point of contact that keeps drivers engaged and partnered with Wingz long-term. - This is a foundational individual-contributor role, with a clear career path: Specialist → Senior Specialist → Market Lead. Qualifications - Minimum 2 years of relevant professional experience in client relations, account management, partner success, or similar roles. - Experience working directly with US-based clients or a US-based company. - Strong written and verbal English communication skills. - Tech-savvy with strong initiative to learn new platforms. - Proven remote work experience with minimal supervision. - Own reliable computer, stable home internet, and a professional remote workspace. - Proactive, independent, and ownership-minded. - Curious, coachable, and dedicated to understanding processes. - Passionate about growth and leadership opportunities. Requirements - Available to work US Eastern Standard Time (EST). - Flexibility in shift schedules based on market and business needs. Benefits - PTO and HMO after the 120-day probationary period. - Performance bonus starts at approximately USD 300–700 per month, with potential for higher earnings based on performance. - Salary range: USD 1,200 - 1,800 / Month. - Pay-out frequency: Semi-monthly. - Equipment: Self-provide.

Role Description As a Software Engineer (Django + React Native) at Wingz, you will be responsible for developing and maintaining backend APIs and mobile application features. You will work closely with cross-functional teams to deliver reliable, scalable, and high-performance software supporting our NEMT platform. This role requires strong experience in Django/Django REST Framework and at least 1+ year of hands-on experience with React Native. Key Responsibilities - Develop and Maintain Web Applications: - Design, develop, and maintain scalable APIs using Django REST framework. - Write clean, efficient, and reusable code following best practices and coding standards. - Ensure the performance, quality, and responsiveness of applications. - Develop and Maintain Backend & Mobile Application: - Design, develop, and maintain scalable APIs using Django and Django REST Framework. - Build and enhance mobile application features using React Native for iOS and Android. - Write clean, efficient, and reusable code following industry best practices. - Ensure the performance, quality, and responsiveness of backend services and mobile applications. - Collaborate with Cross-Functional Teams: - Work closely with front-end developers, designers, and product managers to implement new features and improve existing ones. - Participate in code reviews, providing and receiving constructive feedback to ensure code quality. - Collaborate with DevOps engineers to optimize deployment processes and infrastructure. - Database Management: - Design and optimize database schemas. - Write efficient queries and manage database migrations. - Ensure data integrity and security. - Testing and Debugging: - Write unit tests and perform debugging to ensure the reliability of applications. - Troubleshoot and resolve issues in a timely manner. - Conduct regular performance testing and optimize code for better performance. - Documentation and Technical Support: - Maintain comprehensive documentation of the codebase and technical processes. - Provide technical support and guidance to team members and stakeholders. - Stay up-to-date with the latest industry trends and technologies to continuously improve skills and knowledge. Qualifications - Minimum of 5 years of professional experience in web development using Django and Django REST framework. - Proficiency in Python, Django, and Django REST framework. - At least 1 year of hands-on experience in React Native mobile development (mandatory requirement). - Strong understanding of front-end technologies, such as HTML, CSS, and JavaScript. - Experience with RESTful APIs and web services. - Familiarity with database systems (PostgreSQL, MySQL, etc.). - Knowledge of version control systems, particularly Git. - Experience with Docker and containerization is a plus. - Understanding of cloud services (AWS, GCP, etc.) is advantageous. - Excellent problem-solving skills and attention to detail. - Strong communication and collaboration skills. - Ability to work independently and as part of a team. - Willingness to learn and adapt to new technologies and methodologies. Nice to have - Experience with front-end frameworks such as Vue.js or React (web). - Experience with additional mobile frameworks (e.g., Flutter).

Role Description We are currently seeking a Finance and Accounting Associate to join our finance team. If you are an experienced professional with a knack for numbers and a keen eye for detail, we would love to hear from you. - Work Schedule: US Hours (EST) - Work Setup: Remote | Independent Contractor - Employment Type: Full-Time | Long-Term Opportunity - Salary Range: $1,200 - $1,500/ Month (USD) - Perks: Unlimited PTO days + HMO (after probation) - Payout: Semi-Monthly - Equipment: Self-Provided Key Responsibilities - Reconcile claims reimbursements from clients efficiently and accurately. - Assist with various financial tasks as needed. - Review and analyze each business transaction, particularly at high volume, ensuring accuracy and compliance. - Utilize QuickBooks Online to manage and record financial transactions. - Employ Excel and Google Sheets for data analysis and reporting. - Use Rippling for payroll and benefits administration. - Communicate effectively both in writing and verbally with business partners, clients, and team members. - Confidently make phone calls to validate disputes and resolve issues with business partners or clients. Qualifications - Minimum of 3 years of experience in a similar finance role. - Proficiency in QuickBooks Online is required. - Strong skills in Excel and Google Sheets. - Experience with Rippling is a significant advantage. - High attention to detail and accuracy in handling financial transactions. - Excellent communication skills, both written and verbal. - Ability to handle high volumes of transactions and maintain accuracy. - Confidence and professionalism in making phone calls to resolve disputes. - Strong organizational skills and the ability to prioritize tasks effectively.