wibitcs

• Provide technical support for customers before and after sales • Conduct equipment installation, testing, demos, and troubleshooting • Deliver customer training and create German-language manuals, videos, and documentation • Collect user feedback and liaise with HQ for product improvement • Support local service center setup and handle minor equipment repairs • Assist the sales manager with customer visits and product certification tasks

• Develop and execute sales plans for GNSS and surveying product portfolio in Germany • Identify potential customers, distributors, and channel partners • Build and nurture long-term relationships with key accounts and local partners • Conduct market research , competitor tracking, and prepare sales reports • Collaborate with technical teams to deliver product demos and pre-sales support • Achieve annual sales and growth targets

• Handle inbound calls with professionalism and efficiency • Provide accurate information and support to customers and accommodation partners • Assist with questions related to room modifications, rates, availability, extranet usage, and general inquiries • Ensure complete, accurate, and validated information is delivered • Maintain outstanding service levels and contribute to a positive customer journey • Continuously develop your knowledge to improve first-contact resolution

• Develop and execute the offline sales and channel strategy for France • Build and manage dealer, distributor, and reseller networks • Drive B2C channel development through offline and hybrid sales models • Define go-to-market strategy, pricing, and brand positioning • Set sales targets, budgets, KPIs, and performance tracking systems • Recruit, train, and lead a local sales team • Build strong partnerships with key local stakeholders • Conduct market research and competitor analysis • Collect customer and channel feedback to support product optimization • Coordinate closely with HQ teams (product, supply chain, logistics, marketing)

• Develop and execute the offline sales and channel strategy for Germany • Build and manage dealer, distributor, and reseller networks • Drive B2C channel development through offline and hybrid sales models • Define go-to-market strategy, pricing, and brand positioning • Set sales targets, budgets, KPIs, and performance tracking systems • Recruit, train, and lead a local sales team • Build strong partnerships with key local stakeholders • Conduct market research and competitor analysis • Collect customer and channel feedback to support product optimization • Coordinate closely with HQ teams (product, supply chain, logistics, marketing)