Westerkamp Group, LLC

• Contact third party payers to verify eligibility, obtain claim status and take steps to properly resolve CMS 1500/837P claims • Utilize internal and online follow up tools provided by Westerkamp Group, LLC and clients to resolve accounts • Analyze account balances, CPT, HCPCS, denial reason codes and remittance advice remark codes on CMS-1500 /837P claim forms to determine the root cause of denials • Maintain workqueues and track trends that can be escalated to management • Clearly notate accounts per Westerkamp Group or client specific standards • Review paper correspondence and take necessary action to resolve insurance payer requests • Analyze and submit cash posting payment and contractual adjustment errors

• Contact third party payers to verify eligibility, obtain claim status and take steps to properly resolve CMS 1500/837P claims • Utilize the various internal and online follow up tools provided by Westerkamp Group, LLC and our clients to resolve accounts • Critically analyzing account balances, Current Procedural Terminology (CPT), Healthcare Common Procedure Coding System (HCPCS), denial reason codes (CARC), and remittance advice remark codes (RARC) on CMS-1500 /837P claim forms to determine the root cause of denials • Maintain workqueues and track trends that can be escalated to management • Clearly notate accounts per Westerkamp Group or client specific standards • Review paper correspondence and take necessary action to resolve insurance payer requests • Analyze and submit cash posting payment and contractual adjustment errors • Ability to adhere to strict compliance guidelines related to HIPAA

• Contact third party payers to verify eligibility, obtain claim status and take steps to properly resolve CMS 1500/837P claims • Utilize the various internal and online follow up tools provided by Westerkamp Group, LLC and our clients to resolve accounts • Critically analyzing account balances, Current Procedural Terminology (CPT), Healthcare Common Procedure Coding System (HCPCS), denial reason codes (CARC), and remittance advice remark codes (RARC) on CMS-1500 /837P claim forms to determine the root cause of denials • Maintain workqueues and track trends that can be escalated to management • Clearly notate accounts per Westerkamp Group or client specific standards • Review paper correspondence and take necessary action to resolve insurance payer requests • Analyze and submit cash posting payment and contractual adjustment errors

• The Insurance Follow Up Analyst works as a member of our business office and is responsible for providing patient and third-party hospital follow-up services to our clients. • The Insurance Follow Up Analyst will be working in the Epic patient accounting system.