War Child Alliance

Role Description Consultancy to Conduct a Safeguarding Gap and Needs Analysis across War Child Fundraising Members. War Child is committed to ensuring a safe, respectful, and inclusive environment for all individuals associated with its work, including children, young people, adults at risk, staff, volunteers, partners, and other stakeholders. Safeguarding is a core organisational responsibility and an essential component of our operations. To strengthen its safeguarding framework and ensure alignment with legal requirements, best practice, and organisational risk exposure, we are looking to commission a comprehensive Safeguarding Gap and Needs Analysis across War Child's Fundraising Member offices. In 2023/2024, War Child went through a merger process, bringing all separate War Child entities together under a foundation agreement to form the War Child Alliance. The Alliance operates through a shared platform to deliver a networked organisation across all countries in which War Child operates. Our Fundraising Members have wide-ranging responsibilities, including raising funds for War Child’s international projects, communications and advocacy, and many also directly deliver programmes for vulnerable children. In relation to Integrity & Safeguarding, all War Child entities and staff operate under the I&S Policy Framework which incorporates our Code of Conduct, Safeguarding (Adults and Children) Policy, and our PSEAH Policy. The merger saw the creation of a global Integrity & Safeguarding team responsible for ensuring the Alliance delivers on the commitments under this framework. The findings will inform the wider organisation about the effectiveness, consistency, and accessibility of the current safeguarding framework across diverse operational contexts of Fundraising Members. Qualifications - Proven expertise in safeguarding, ideally within the INGO structure. - Experience conducting safeguarding audits, gap analyses, or organisational assessments. - Strong understanding of relevant legal, regulatory, and best-practice frameworks. - Strong analytical, report-writing, and presentation skills. - Knowledge of fundraising organisations and the safeguarding risks, donor expectations, and compliance requirements specific to grant-making and fundraising environments (desirable). Requirements - Assess War Child’s current safeguarding arrangements for Fundraising Member countries. - Identify gaps, risks, and strengths in safeguarding. - Provide actionable recommendations for enhancing safeguarding effectiveness and compliance. - Support prioritisation of resources and strengthen accountability. - Review current safeguarding resourcing in Fundraising Members. - Assess current reporting processes to regulatory bodies. Benefits - Budget range: €11,000 - €14,000. Key Deliverables - Inception Report (end of week 2, mid-July): Finalised methodology, data collection plan, stakeholder engagement approach. - Evidence Gathering (end of week 7, end of August): Interviews, document review, surveys and self-assessments, focus groups. - Safeguarding Gap and Needs Analysis Report Writing (weeks 8-9, September): Summary of findings, analysis of strengths, gaps, and risks. - Action-Oriented Recommendations Developed (week 9 and 10): Practical, prioritised recommendations, including resourcing requirements. - Presentation of Findings (weeks 11 and 12): Prepare and deliver presentation to stakeholders.

Role Description Lead or significantly contribute to organisational system improvement initiatives, transformation programmes, and cross-functional system implementation efforts from a finance and business systems perspective. The Finance & Business Systems Lead is responsible for the functional ownership, administration, and continuous improvement of finance systems and finance-related components across business systems. The role ensures that system structures, data, and configurations across finance and related systems (including procurement, contract/document management, and HR systems where relevant) are aligned with financial processes, controls, and reporting requirements. What you will do - Work closely with Finance, IT, system owners, and operational stakeholders to shape and strengthen finance and business system environments. - Lead the functional coordination of system controls, user access governance, data structures, and finance-related system frameworks. - Act as the functional lead and organisational focal point for finance systems and finance-related components. - Administer and oversee the effective operation of finance systems (e.g., Unit4). - Lead the design, development, and maintenance of finance system architecture and data structures. - Ensure the integrity, consistency, and reliability of financial data across systems. - Provide functional leadership and oversight on finance and control-related aspects of other business systems. - Lead cross-functional coordination with IT, HR, Procurement, Legal, and other stakeholders. - Coordinate with Finance Operations, FP&A, and Finance Business Partners. - Lead user engagement, training, and functional support across finance and related business systems. - Maintain documentation of system structures, processes, and user guidance. - Identify and drive improvements in system structures, data management, and processes. - Support decision-making processes by providing clear financial input and recommendations. - Provide forward-looking financial input, including scenario analysis and financial modelling. - Provide financial oversight and guidance on operational areas. - Ensure that financial governance expectations are clearly communicated and consistently upheld. - Engage with operational functions to reinforce the application of financial standards. - Promote sound financial management practices across assigned portfolios. - Identify, escalate, and follow through on financial risks and issues. - Ensure alignment between financial planning, funding availability, and operational delivery. - Work closely with Finance Operations, FP&A, and Finance Systems functions. - Support audit processes by ensuring system-related controls, data, and documentation are accurate. - Contribute to creating a culture committed to mission, vision, internal safeguarding standards, JEDI principles, and the CHS framework. Role-Specific or Context Responsibilities - Operate across multiple systems and functions, supporting finance and finance-related components of business systems. - Operate flexibly across organisational priorities. - Periodic international travel to coordinate and support system implementations. - Coordinate and facilitate engagement between finance, operational functions, IT, and system users. - Provide functional support in environments with varying levels of system maturity. - Provide interim or targeted support to system-related challenges or gaps. Qualifications - Bachelor’s degree in Finance, Accounting, Information Systems, or a related field. - Professional qualification (e.g., ACCA, CIMA or equivalent) is an advantage. Requirements - Minimum 5–7 years of relevant experience in finance systems, financial data management, or finance operations. - Experience working with ERP systems (e.g., Unit4) and supporting financial processes. - Experience leading or coordinating finance systems implementations. - Experience engaging with senior stakeholders and system users. - Experience designing or strengthening system controls, workflows, and governance structures is desirable. - Experience managing system structures, master data, and user access in finance systems. - Experience working with stakeholders across finance and IT. - Experience supporting system implementations or enhancements from a functional perspective is desirable. - Experience working in complex, multi-entity or international environments is an advantage. Languages - Fluent in English (written and verbal). - Dutch or other relevant languages are an advantage. (Technical) Knowledge - Strong understanding of finance systems and financial data structures. - Solid understanding of financial processes, controls, and reporting requirements. - Familiarity with procurement, HR, or other operational systems. - Experience with reporting tools (e.g., Excel, Power BI) and data handling. - Understanding of internal control principles and system-based controls. - Understanding of user access management and segregation of duties. Competencies - Strong analytical and critical thinking capability. - Ability to communicate complex financial information clearly. - High level of accuracy and attention to detail. - Strong organisational and planning skills. - Ability to engage and guide stakeholders constructively. - Sound judgement and ability to balance financial discipline with operational realities. - Proactive, solution-oriented mindset. - Ability to work independently while collaborating effectively within a team. Benefits - Contribute directly to improving the lives of children and families affected by conflict. - Join a dynamic organisation that values learning, innovation, and professional development. - Play a key role in scaling a ground-breaking programme across multiple conflict-affected contexts. - Work alongside passionate, mission-driven colleagues in a diverse, inclusive, and respectful workplace. How to Apply Qualified candidates are encouraged to submit their applications (CV and motivation letter in English) by June 26, 2026. We are reviewing submissions on a rolling basis, so early applications are strongly recommended.

Role Description The purpose of this consultancy is to develop a War Child Gender and Social Inclusion Standards Framework that defines: - Minimum standards for integrating gender and social inclusion across War Child's Evidence-Based Methods (EBMs) and programme cycle (including emergency response), partnership strategy and engagement activities (advocacy, comms, fundraising). - Organisational expectations for leadership, systems and culture. - Clear accountabilities, tools and guidance for implementation. - Alignment with CHS commitments and donor expectations. The framework should be practical, implementable and adaptable across War Child’s diverse operational contexts. Qualifications - An advanced university degree (Master’s or equivalent) in Gender Studies, Social Sciences, International Development, Humanitarian Studies, Public Policy, or a related field; or - A first-level university degree combined with significant relevant professional experience in gender equality, inclusion, or humanitarian/development programming. Requirements - Proven expertise in gender equality and inclusion in humanitarian and/or development contexts. - Experience developing frameworks, policies or minimum standards for NGOs or UN agencies. - Understanding of CHS, accountability and safeguarding (including PSEAH). - Experience working in fragile or conflict-affected contexts. - Fluency in English is required for this role. - Additional languages may be useful depending on stakeholder groups and organisational context, for example Arabic, Dari, French, Spanish, or Ukrainian. - Strong understanding of gender equality, inclusion and intersectionality in humanitarian and/or development contexts. - Knowledge of CHS, accountability frameworks and safeguarding/PSEAH standards. - Familiarity with programme cycle management and quality standards in NGOs. - Understanding of organisational systems, culture and people practices related to inclusion. Benefits - An estimated timeline will be agreed upon during the inception phase (negotiable). - Estimated duration: 6–10 weeks. - Estimated level of effort: 25–40 working days. Deliverables - Inception Report: Including methodology, workplan, stakeholder engagement approach and framework outline. - Diagnostic and Benchmark Summary: Concise analysis of current state, key gaps and relevant external practices. - Draft Gender and Social Inclusion Standards Framework: Including EBM, programme and organisational standards, guiding principles, CHS alignment and accountabilities. - Implementation Package: Including tools, checklists, indicators and a proposed rollout approach. - Validation Workshop(s): Facilitation of internal consultation sessions and integration of feedback. - Final Framework and Tools: Revised, practical and ready for organisational adoption. - Executive Summary / Slide Deck: For leadership and donor engagement and for staff onboarding.

Your mission Terms of Reference (ToR) 1. Background The War Child Alliance brings together member organisations under a shared Agreement that defines the principles of collaboration, roles and responsibilities of members, funding arrangements, and mechanisms for collective decision-making. Since its adoption in November 2023 and subsequent operationalisation, the Alliance has evolved. It is recognised that the current Agreement does not fully reflect the desired and emerging operating model of the Alliance, including how members collaborate, contribute, and deliver impact collectively. We want to focus on - roles and responsibilities - funding and contribution model - membership expectations - Internal coordination - Overall governance and decision making arrangements The review will ensure that the Agreement supports a model that is fit for purpose, implementable across the Alliance, and maximises impact for children affected by conflict. 2. Purpose of the Assignment The purpose of this consultancy is to review and revise the Alliance Agreement to ensure it: - Reflects the current and desired future model of the Alliance - Clearly defines roles, responsibilities, and expectations of members - Establishes a sustainable and transparent contribution model - Supports effective collaboration and decision making across members - Is practical, implementable, and aligned with our vision for the Alliance The consultant will act as the lead for drafting the revised Alliance Agreement, ensuring clarity, coherence, and usability of the final document. 3. Objectives The consultant will: - Review the current Alliance Agreement and related documentation - Identify the desired Alliance model - Review and propose improvements to the contribution and funding model - Develop proposals for new governance structures - Clarify roles, responsibilities, and expectations of Alliance Members - Assess how collaboration between members can be strengthened - Facilitate consultation with stakeholders across the Alliance - Develop clear, practical recommendations for revising the Agreement - Draft a revised Alliance Agreement aligned with agreed principles and governance recommendations 4. Scope of Work The consultant will undertake the following activities: 4.1 Document Review - Review the current Alliance Agreement - Review relevant governance, financial, and operational documents - Review any existing proposals or discussions on future Alliance structures 4.2 Stakeholder Consultation Conduct interviews and discussions with: - CEOs of Alliance Members - Selected Board members of Alliance Members - Coordination groups (e.g. Finance, HR, Comms, Fundraising) - Relevant operational stakeholders (e.g. team leads, programme or functional leads) The consultation will focus on: - how the Agreement works in practice - key challenges and gaps - desired future model 4.3 Workshops - Facilitate a leadership workshop (May) to identify key issues and priorities - Governance level workshop with Board members (June) - Facilitate a second workshop (July) to test proposed revisions 4.4 Member Consultation - Support consultation with the wider membership - Convene working groups on specific topics where necessary - Present and gather feedback at the Members Assembly (end September) 4.5 Contribution Model Review The consultant will work with the Finance leaders and CEOs to: - Review the current financial contribution and funding model - Assess its sustainability, fairness, and alignment with Alliance objectives - Propose options for a revised contribution model 4.6 Drafting the Revised Agreement The consultant will: - Act as the lead drafter of the revised Alliance Agreement - Translate consultation findings into clear legal/structural language - Work with the Secretariat lead and CEO’s to refine and finalise the document 5. Deliverables The consultant will produce: 5.1 Inception Note (May) - Workplan - Methodology - Consultation approach - Timeline 5.1 Working notes May Workshop June Governance Workshop July Second workshop 5.4 Draft Recommendations (August) - Proposed changes to the Agreement - Contribution model options - Rationale for revisions 5.5 Draft Revised Alliance Agreement (October) - Full draft Agreement reflecting proposed changes 5.6 Final Report and Agreement - Final recommendations - Final revised Alliance Agreement 6. Timeline The consultancy will take place between May and October, aligned with the overall project timeline: - May: Inception and document review - May: Leadership workshop - June: governance workshops - July: Second leadership workshop - End September: Member consultation (Members Assembly) - October: Finalisation and CEO Coordination Group approval 7. Reporting and Coordination The consultant will report to the Project Manager and then to the Secretariat for process and to the CEO group for content. Strategic oversight will be provided by the CEOs Group, chaired by the WCAF CEO. - The consultant is responsible for developing recommendations and drafting the Agreement - The CEOs Group is responsible for decision-making 8. Required Expertise The consultant should demonstrate: - Experience reviewing and drafting partnership or alliance agreements - Experience with multi-stakeholder collaborations or networks - Experience working in or with NGOs and complex organisational environments - Expertise in financial/contribution models and collaboration frameworks - Strong facilitation and stakeholder engagement skills - Ability to translate complex inputs into clear, structured, and practical agreements Your profile What we offer How to Apply Interested candidates submit CV and one page brief on how you would approach the project and a breakdown of your costs by 24/04/2026 The selected candidate must be available between May and November 2026.

Your mission Your profile 1. Background War Child Alliance (WCA) is a non-governmental organisation driven by a simple but powerful belief: No child should ever be part of war. Ever. Our mission is to strengthen the systems that protect and support the wellbeing of children affected by conflict. We are recognised for our expertise in mental health and psychosocial support (MHPSS), education and child protection, and for our deep-rooted commitment to evidence-based programming, grounded in rigorous research. Please see https://www.warchild.net/ for further details of our work. War Child has developed, and is implementing with partners, a wide range of evidence-based methodologies (EBMs), that together make up the War Child Care system. This system is an integrated suite of interventions designed to improve the wellbeing of children and youth affected by conflict. It brings together evidence-based methods in MHPSS, child protection and education. Central to our Care System is the understanding that a child’s wellbeing is shaped by their entire social environment. When used together, the methods within the care system reinforce one another, ensuring that as many children as possibility benefit from high-quality, coordinated support. Examples of these methods include: - TeamUp - A structured, movement-based program for children aged 6-18 that strengthens resilience and psychosocial wellbeing. - BeThere, a method designed to build caregivers skills and psychosocial wellbeing so they can effectively support the children in their care. To ensure quality while the evidence-based interventions in the care system are implemented at scale, War Child has developed the Quality-of-Care (QoC) framework. This framework, grounded in research, demonstrates that psychological interventions delivered by trained non-mental health care professionals can be effective. The QoC Framework uses three key indicators to assess whether the conditions needed to achieve the intended outcomes are in place: - Attendance – Measures the number of intervention sessions a participant attends, ensuring that the participant receives sufficient exposure to the intended content. - Competency – Assesses whether the facilitators of the intervention possess the knowledge, attitudes, behaviors, and skills required to deliver the intervention effectively and to the expected standard. - Fidelity – Evaluates the extent to which the intervention is delivered as originally designed, ensuring it is implemented with enough integrity to achieve its intended outcomes. Research shows that when these three indicators meet predetermined thresholds, the likelihood of replicating the same outcomes demonstrated during effectiveness evaluations increases significantly. This is why it is essential to establish systems that enable War Child, our partners, and their implementing teams to systematically collect, monitor and use data on these three indicators. In 2023, War Child began developing, with selected service providers, a mobile phone application (Android) that works offline and enables teams to register and track attendance (‘the Attendance App’). This marked the first step toward building an integrated data system capable of collecting, tracking, and visualizing all three indicators within the QoC framework. In 2025, we conducted additional scoping work to better understand how best to build on the existing systems through exploring digital data solutions that track competency and fidelity data; and identifying options for visualizing all three QoC indicators in a dashboard with tiered access levels. Following this work, we decided to build on the same interface as the Attendance App, a data collection mobile phone application that captures competency and fidelity data, harmonizing these components with a data pipeline, ultimately visualized through a Power BI dashboard. 2. Purpose of the Request for Proposals/Tenders The purpose of this request for proposals/tenders is to establish an agreement with selected service providers for the provision of App development and maintenance services. This includes: - Maintenance - Any future development of new features for the Attendance App - Development and maintenance of new digital data collection apps for competency and fidelity data - Development and maintenance of data pipelines and the corresponding dashboard on Power BI that visualizes data for all three indicators, i.e. attendance, competency and fidelity. 3. Project Summary Efforts to digitalize data collection within the QoC framework began in 2023 with the development of a mobile application designed to register participants and record session attendance. This Attendance App, developed in partnership with service providers in the Netherlands has been tested and rolled out in several locations in Uganda. It is currently being translated into Arabic and will be tested with a second methodology (‘EBM’ or evidence-based methodology) in the Middle East in 2026. In 2024, WCA expanded its QoC data strategy by collaborating with a service provider to create a Power BI Proof of Concept (PoC) dashboard visualizing the three QoC indicators. As part of this work, the provider assessed WCA’s data systems and identified key developments needed to operationalize the dashboard. Among the recommendations were the creation of offline capable digital data collection applications for competency and fidelity data, as visualized below. 4. Scope of workThe services requested will establish an agreement to deliver the following: 1. Attendance App: - Provide hosting services (as from October 2026), including moving the App to a more robust hosting platform/production platform. - Continued maintenance of the App. - Development of new features for the App as and when the need arises. 2. Competency and Fidelity App: - Consult with potential users on users’ needs and requirements, and incorporate their needs and requirements into the design of the App. - Ensure alignment between the Competency and Fidelity Apps with the Attendance App. - Cost-effective and technically elegant, clean and efficient technical design and implementation. 3. Consolidation Web App and Data Pipelines - Develop the consolidation WebApp. - Develop/update the QoC platform back end to allow competency and fidelity data to be linked to attendance data. - Further develop the proof-of-concept Quality of Care dashboard, taking into account user needs and requirements. - Ensure data protection and privacy structure of the pages in the Quality-of-Care dashboard is in accordance with GDPR, including proactively suggesting improvements as required. 5. Intellectual Property - All source code, data, application assets, documentation, and materials developed under the Framework agreement shall be the exclusive property of War Child Alliance. - War Child Alliance must be the sole registered app owner in any app store used to distribute or maintain the applications mobile component. - The Service Providers shall not retain any copies of such materials beyond what is legally or contractually required and shall certify in writing the destruction of such materials if requested. 6. Selection Criteria Final selection will be based on technically and administratively compliant offers that are the most economically advantageous. In sequential order, the Evaluation Committee will assess each offer against administrative requirements, technical requirements, and financial requirements. Each offer can only be considered for further evaluation if it satisfactorily meets the requirements of the previous stage. Bid evaluation criteria Criteria Points 1. Administrative Requirements: This will focus on the review of offers for eligibility and completeness. 10 2. Functional and Technical requirements: This will be based on how well each offer fulfils the technical requirements detailed in section 8 and 9 (Detailed Technical Specifications). 60 3. Financial Requirements: This focuses on checking the calculations of pricing and the overall pricing matrix. The total amount of points allocated for the price component is 30 and this will be allotted to the lowest acceptable price offer. All other price offers will receive points in inverse proportion to the lowest price. 30 Total 100 A detailed score sheet for each of these requirements is mentioned in sections 8 and 9 below. Please pay keen attention to details and make sure your offer addresses the requirements described in the score sheets. Only tenderers with a minimum score of 60 in the first round will be selected for the follow-up round. 8. Functional and Technical Requirements 1. Functional Requirements - Develop a new Android mobile application to collect competency and fidelity data. - The application must work offline so that users can continue data entry in locations with limited or no internet access. - Data entered offline must sync automatically and securely once connectivity is available. - The new application must align with and integrate into the existing Attendance App and related data platform. - Data from attendance, competency, and fidelity must be linked so that it can be viewed together for reporting and analysis. - The application must support user login, role-based access, and permissions. - The application must include clear and practical data entry forms that are easy for field teams to use. - Validation rules must be built in to reduce incomplete or incorrect data entry. - The supplier must maintain and improve the application as requirements evolve. 2. Technical Requirements - The supplier must provide full-stack development capability, including front-end, back-end, database, and integration work. - This must include: - Kotlin - TypeScript - MongoDB - Strong experience in Android mobile application development is required. - The supplier must be able to build and maintain secure APIs and backend services. - The solution must support integration with dashboards and reporting tools, including Microsoft Power BI. - Experience with cloud hosting, preferably Microsoft Azure, is required. - The platform must be stable, scalable, and supported by proper monitoring and logging. - The supplier must follow structured testing, deployment, and release processes. - Technical documentation must be maintained and updated. 3. User Experience and Design Requirements - The supplier must consult with end users to understand how the application will be used in practice. - User needs from different implementation sites must be reflected in the design. - The application must be simple and easy to use for field staff and programme teams. - Screens, workflows, and forms must be clear and efficient. - The supplier must make improvements based on user feedback and operational experience. - The dashboard and reporting views must be easy to interpret for programme and management teams. - The design should support use across different countries and operational contexts. 4. Data Protection and Compliance Requirements - All systems and processes must comply with GDPR requirements. - Appropriate controls must be in place for data privacy, user access, and permissions. - Sensitive data must be protected during storage, transfer, and synchronization. - Access to data must be restricted based on business need and role. - Data retention and deletion processes must be clearly defined. - Audit logs must be available for access, changes, and data updates. - The supplier must identify and address any compliance risks as part of ongoing support. supplier must provide ongoing maintenance and support services. 5. Service and Support Requirements - The supplier must provide ongoing maintenance and support services. - This must include: - the incident response - issue resolution - bug fixes - routine updates - version upgrades - Priority support must be available for critical issues affecting field operations. - Clear response and resolution times must be agreed. - The supplier must support planned enhancements and agreed development priorities. - Support must include coordination with relevant WCA business teams. - The supplier must provide clear documentation for support processes and escalation routes. 6. Production Environment Migration and Operational Support - The supplier must migrate the existing platform from the current pilot and proof-of-concept setup into a fully supported production environment. - This must include migration of: - the existing Attendance App - the new Competency and Fidelity App - backend services - data pipelines - dashboards and reporting components - Separate environments must be established for: - development - testing - user acceptance testing - production - The supplier must ensure that the production environment is stable, secure, and fit for operational use. - Existing data, integrations, and historical records must be migrated with full validation and reconciliation checks. - The migration must be completed with minimal disruption to business operations and field teams. - Appropriate release and change management processes must be in place for future updates. - The production environment must include: - system monitoring - alerting - backup processes - restore procedures - disaster recovery arrangements - The supplier must provide ongoing production support services, including incident management and problem resolution. - Service levels for response, resolution, escalation, and planned maintenance windows must be clearly agreed. - The supplier must provide documentation, system administration guidance, and knowledge transfer to support ongoing oversight and support by WCA. - Ongoing patching, security updates, and version upgrades must be included as part of the support service. 7. Transition and Exit Support - In the event WCA elects to transfer development, support, or maintenance services to a new supplier, the current supplier must provide full transition support. - The supplier must support an orderly and timely handover of all services, systems, and technical knowledge. - This must include handover of: - source code - application configuration - database schemas - APIs and integration documentation - deployment scripts - technical architecture documentation - support procedures - issue and defect logs - development backlog and roadmap items - All documentation must be kept up to date and provided in a format that can be readily used by the incoming supplier. - The supplier must provide knowledge transfer sessions with the new supplier and relevant WCA staff. - The supplier must support the migration of hosting, environments, and deployment pipelines where required. - Any transition must be completed in a manner that minimizes disruption to business operations and field delivery. - During the transition period, the supplier must continue to provide maintenance and incident support services until handover is formally completed. - All intellectual property, source code, and developed materials must remain fully accessible to WCA in line with the agreed contractual terms. - The supplier must provide reasonable support for a defined transition period, including responses to technical questions from the incoming supplier. - Exit and transition arrangements, including notice periods and support timelines, must be agreed as part of the contract. 9. Administrative and Financial Requirements 1. Administrative Requirements: - Proof of company registration - Copy of insurance policy - Copy of audited financial statements for the last two years (balance sheet and income statement) - Description of past projects similar in scope and complexity to the tender requirements. - Details of names, address and contact telephone of three clients for whom the same type of services were provided in various geographic locations. WCA reserves the right to contact these references without notifying the tenderer 2. Financial Requirements - Estimated development costs should be detailed as follows: - Development of the Apps - Development of the Dashboard and Data Pipelines - Translation - Hosting - Annual Maintenance (covering the Apps, the Data Pipeline, and the Dashboard 3. Project Timeline - Project initiation date - Development milestones - Testing and rollout phases - Maintenance and support schedule 9. Submission of Proposals As the project requires a deeper elaboration of the implementation process, we expect a proposal that addresses the above requirements and clearly outlines the key steps, including an explanation of your proposed approach and way of working. Please submit: - A technical proposal describing how you will meet the functional, technical, financial, and administrative requirements; and - A separate financial proposal and any supporting presentations or documents, as applicable. For any inquiries or for the submission of proposals related to the “Software Maintenance and Development Services for the Quality-of-Care Data Strategy Agreement” tender, please send your questions and documents to: tenders.wca@warchild.net Call for Tenders Schedule: Activity DatePublication of the Tender Notice 8 April 2026Deadline for request for any clarifications from WCA20 April 2026Last date on which clarifications are issued by WCA23 April 2026Deadline for submission of tenders (receiving date, not sending date)28 April 2026Tender opening session by WCA 5 May 2026Notification of Intent to Award to the successful tenderer1st June 2026Negotiations2nd June to 6th June 2026Signature of the contract(s)On or before 12 June 2026Notification to all non-successful tenderersOn or before 21 June 2026 Please note that all dates are provisional, and WCA reserves the right to modify the schedule. WCA also reserves the right to pre-select submissions, based on the bid evaluation criteria outlined above, and to invite shortlisted companies to participate in a competitive dialogue. For more details, please refer to the full tender document. What we offer How to Apply Questions and ClarificationsIf WCA, either on its own initiative or in response to a request from a prospective bidder, provides additional information relating to the tender dossier, such information will be communicated simultaneously and in writing to all bidders.Bidders may submit questions in writing to the address below, preferably by email, no later than 20 April 2026 at 23:59, prior to the deadline for submission of tenders. All correspondence should clearly specify the publication reference and tender title.Contact name: The Tender Committee Email: tenders.wca@warchild.netAny prospective bidder seeking to arrange individual meetings with WCA during the tender period may be excluded from the tender procedure. Submission Deadline:The deadline for submission of proposals is 28 April 2026 at 23:59 local time of the Netherlands. Late bids will not be accepted.