Voya Financial

Role Description Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now This role is remote with the expectation that candidates are based near one of the following Voya office locations: Windsor, CT; Boston, MA; or Atlanta, GA. Voya is seeking a Senior IT Security Specialist to strengthen our SaaS Security Posture Management (SSPM) , Cloud Security Posture Management (CSPM) , and container security capabilities across a rapidly evolving hybrid cloud and SaaS ecosystem. This role will partner closely with Cloud, DevSecOps , Application Security, and Platform Engineering teams to identify, assess, and remediate security risks across SaaS platforms, public cloud infrastructure, and containerized workloads. The ideal candidate brings strong hands-on experience with cloud-native security controls, automation , Infrastructure-as-Code (IaC) , Policy-as-Code (PaC) , and modern security tooling. Experience with CrowdStrike Falcon Shield , Palo Alto Prisma , Cortex or similar platforms is highly desirable. Familiarity with AI Security Posture Management (AI-SPM) and MLOps security is a strong plus as Voya continues to expand its AI-enabled capabilities. Qualifications - 5+ years of experience in information security, with strong focus on cloud and SaaS security. - Hands-on experience with Cloud Security Posture Management (CSPM) in AWS and/or Azure. - Experience with SaaS Security Posture Management (SSPM) tools such as: - CrowdStrike Falcon Shield - Palo Alto (SaaS / Prisma-related capabilities) - or similar platforms - Strong understanding of container security and Kubernetes environments. - Proficiency in scripting and automation (Python, PowerShell, Bash). - Practical experience with Infrastructure-as-Code (IaC) and Policy-as-Code (PaC). - Solid understanding of IAM, identity federation, least-privilege access, and SaaS permissions models. - Ability to work cross-functionally with cloud, DevOps, AppSec, and platform teams. Requirements - Support SaaS Security Posture Management (SSPM) initiatives across enterprise SaaS platforms. - Configure, operate, and tune SSPM/CSPM tools to identify misconfigurations, excessive permissions, and risky integrations. - Support and mature CSPM capabilities across AWS and Azure, including continuous monitoring and risk prioritization. - Partner with application owners to drive remediation of SaaS and cloud security findings. - Secure cloud-native workloads across AWS and Azure using native and third-party security controls. - Support container and Kubernetes security, including image scanning, runtime protections, and policy enforcement. - Collaborate with DevSecOps teams to embed security controls into CI/CD pipelines. - Develop and maintain security automation using scripting languages (Python, PowerShell, Bash). - Implement and review Infrastructure-as-Code (Terraform, ARM, CloudFormation) with a security-first mindset. - Design and enforce Policy-as-Code (OPA, Sentinel, native cloud policies) to prevent insecure deployments. - Enable shift-left security by integrating controls early in the development lifecycle. - Contribute to emerging AI Security Posture Management (AI-SPM) efforts. - Partner with platform and data teams to assess and secure MLOps pipelines, models, and supporting infrastructure. - Help define guardrails for AI usage, data access, and model governance. - Translate technical findings into actionable risk insights for remediation. - Support audits, risk assessments, and regulatory inquiries related to cloud and SaaS security. - Stay current on emerging threats, SaaS attack patterns, cloud security trends, and AI security risks. - Mentor junior team members and influence secure-by-design practices across the organization. Benefits - Health, dental, vision and life insurance plans - 401(k) Savings plan – with generous company matching contributions (up to 6%) - Voya Retirement Plan – employer paid cash balance retirement plan (4%) - Tuition reimbursement up to $5,250/year - Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day. - Paid volunteer time — 40 hours per calendar year

Role Description The Insurance Solutions Associate Client Advisor will work closely with a specialized team of insurance asset management sales professionals to support our asset management sales and advisory efforts with insurance companies. This person will work closely with the entire value chain of business partners (investment, client service, marketing, consultant coverage, RFP, and operational teams) to accomplish our business growth objectives. The Contributions You Will Make - Provide support to all senior members of the Insurance Solutions team to cover marketing and distribution of Fixed Income Solutions as well as Alternatives and Equities. - Maintain and partner with the Sales team to help support the expansion of existing client relationships with new strategies. - Be responsible for client, industry, and market research. - Develop a strong internal network and a deep understanding of Voya’s offerings and the problems they can solve for clients. Qualifications - Undergraduate degree with 2+ years of work experience within the (insurance or institutional) asset management industry. - Demonstrated ability to learn complex investment/product concepts. - Excellent interpersonal skills and effective teamwork skills. - Excellent awareness of interdepartmental relationships. - Strong project management, organizing, planning, and presentation skills. - Strong analytical skills and a background in creative problem solving. - Demonstrated ability to work effectively in a deadline-driven environment without compromising accuracy and quality of output. - Strong sense of ownership of projects and tasks. - Openness to new ideas and acquiring new skills to retain a competitive advantage. - Specialist knowledge in Fixed Income and/or alternatives preferred. - Superior written and verbal communication skills. - Proficiency with Microsoft Office products. - Series 7 and 63 licenses are not a prerequisite but are required within 90 days of filling the position. - Financial/Asset Management educational support will be provided where necessary. - Location: New York or Atlanta preferred, but option to work remotely. Willingness to travel as needed. Requirements - Experience at a multi-strategy firm preferred. - Willingness to pursue/attainment an MBA or MS in Finance a plus. - Willingness to pursue CFA designation or having passed CFA Level 1 is a plus. Compensation Pay Disclosure Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities. The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. $70,000 to $80,000 USD Benefits - Health, dental, vision and life insurance plans - 401(k) Savings plan – with generous company matching contributions (up to 6%) - Voya Retirement Plan – employer paid cash balance retirement plan (4%) - Tuition reimbursement up to $5,250/year - Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day. - Paid volunteer time — 40 hours per calendar year Critical Skills - Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations. - Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution. - Team Mentality: Partnering effectively to drive our culture and execute on our common goals. - Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. - Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage. Equal Employment Opportunity Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law. Reasonable Accommodations Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.

Role Description The Business Transformation Lead is a hands-on execution leader responsible for supporting and delivering cross-functional transformation initiatives within Wealth Operations and adjacent operational functions. This role focuses on disciplined execution, stakeholder coordination, and delivering measurable outcomes across a portfolio of initiatives. - Support end-to-end execution of transformation initiatives from intake through implementation, stabilization, and optimization. - Apply established execution and change methods to promote consistency, progress tracking, and disciplined delivery. - Coordinate cross-functional stakeholders across Operations, Compliance, Legal, Technology, and external partners to drive alignment and execution. - Identify execution risks, dependencies, and constraints, and escalate issues with clear options and recommendations. - Ensure initiatives are implemented with appropriate attention to operational stability, controls, and evolving business priorities. - Partner with business, operations, and platform teams to assess service model impacts, operational readiness needs, and workflow changes tied to transformation efforts. - Support transition planning and execution activities related to operating model redesign, platform modernization, and process improvement initiatives. Qualifications - 8–12+ years of experience supporting or leading transformation, change, or execution initiatives in complex organizations. - Experience at a clearing or custody firm (for example Pershing, Fidelity Clearing, Apex, or Schwab), or in a broker-dealer role with direct ownership of the clearing relationship, operating platform, and related advisor and client service model, is preferred. - Experience leading or supporting a clearing conversion, custodian transition, or service model redesign in a regulated wealth or brokerage environment is preferred. - Demonstrated experience delivering components of large-scale initiatives or managing multiple workstreams end to end. - Proven ability to manage competing priorities and interdependencies across multiple stakeholders. - Working knowledge of clearing and custody platforms, including NetX360+, Apex, and Wealthscape, and the servicing workflows they support — including account opening, ACATs, money movement, corporate actions, and advisor/client servicing — is preferred. - Strong communication and collaboration skills, with the ability to influence across functions without direct authority. - Experience working in environments with regulatory, risk, or control considerations is preferred. - Ability to rapidly learn new business domains and translate direction into clear execution plans and outcomes. - Prior experience with project management tools such as Asana, Jira, or similar platforms is preferred. - Knowledge and experience using AI tools to support requirements development, project outputs, and related deliverables is preferred. Requirements - Strong execution skills. - Ability to learn new domains quickly. - Capability to partner effectively with subject matter experts in regulated and risk-aware environments. Benefits - Health, dental, vision and life insurance plans. - 401(k) Savings plan – with generous company matching contributions (up to 6%). - Voya Retirement Plan – employer paid cash balance retirement plan (4%). - Tuition reimbursement up to $5,250/year. - Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day. - Paid volunteer time — 40 hours per calendar year. Compensation Pay Disclosure Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities. The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. $171,300 - $214,120 USD Critical Skills - Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations. - Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution. - Team Mentality: Partnering effectively to drive our culture and execute on our common goals. - Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. - Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage. Equal Employment Opportunity Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law. Reasonable Accommodations Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations.

• The Advanced Markets Consultant – Retirement Services provides advanced regulatory, technical, and consultative support related to qualified retirement plans. • Research and analyze IRC, ERISA, and selected state retirement plan laws, regulations, and guidance to provide accurate, timely consultative support. • Provide technical guidance on qualified retirement plans, including plan design, operational compliance, and plan documentation considerations. • Serve as a subject matter expert (SME) on retirement plan regulatory requirements and how internal processes support ongoing compliance. • Support sponsors utilizing Voya’s pre-approved plan document.

Role Description As a Sr. Claims Analyst supporting the Voya Leave Management (VLM) department, you will guide claimants through their integrated process of leave with empathy and clarity. You will be responsible for high complex claims, focusing primarily on: - Short Term Disability - Family Medical Leave (FMLA) - Other paid leaves You will also be relied on as a mentor and support for claim analysts/specialists, overseeing contract and language discrepancies and proactively providing solutions. Ensuring a high standard of service while maintaining compliance with all regulatory requirements is essential. Qualifications - 2+ years of experience in FMLA or unpaid leave claims management - 3+ years of experience in Short Term disability or paid leave claims management - Strong decision-making and critical thinking skills - Excellent customer service and interpersonal abilities - Proficiency in Microsoft Office 365, including Outlook - Strong written and oral communication capabilities - Proven critical thinking and problem-solving skills - High attention to detail and accuracy - Ability to prioritize tasks and manage time effectively in a fast-paced environment - Collaborative mindset with the ability to work cross-functionally Requirements - Analyze and determine claim payments in an accurate and timely manner - Make claim decisions on non-complex disability claims - Mentor and support claims analysts/specialists - Lead claim Roundtable and document action plans - Communicate clearly and professionally via phone and email - Build and maintain strong relationships with internal and external stakeholders - Participate in team-based problem-solving and continuous improvement initiatives - Manage assigned work queues within defined service level agreements (SLAs) - Support additional projects and responsibilities as needed Benefits - Health, dental, vision, and life insurance plans - 401(k) Savings plan – with generous company matching contributions (up to 6%) - Voya Retirement Plan – employer-paid cash balance retirement plan (4%) - Tuition reimbursement up to $5,250/year - Paid time off – including 20 days paid time off, nine paid company holidays, and a flexible Diversity Celebration Day - Paid volunteer time — 40 hours per calendar year Company Description Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities. The expected hiring range for this position is: - $56,220 - $70,280 USD Voya provides the resources that can make a difference in your lives, helping you and your family be well and stay well.

• Lead and manage the interactive process to identify effective workplace accommodations. • Review medical documentation and collaborate with employees, healthcare providers, and internal stakeholders to assess accommodation needs. • Provide end-to-end case management, ensuring timely and compliant, and empathetic resolution of accommodation requests. • Educate employees and managers on ADA rights and responsibilities, return-to-work processes, and complex accommodation scenarios. • Maintain accurate documentation and ensure adherence to internal service level agreements (SLAs) and quality standards. • Partner cross-functionally to align accommodations with business needs and legal requirements. • Prioritize tasks effectively and ensure timely follow-up on all case activities. • Demonstrate adaptability and a sense of urgency in response to evolving business needs

• Apply clinical expertise in behavioral health to assess and analyze claim file information, delivering objective, evidence-based recommendations. • Communicate complex psychological and psychiatric issues clearly and concisely, both verbally and in writing, within a fast-paced, multidisciplinary team environment. • Collaborate with internal partners to identify and obtain pertinent behavioral health documentation necessary for accurate functional assessments. • Partner with treating mental health providers and claimants to clarify diagnoses, treatment plans, anticipated outcomes, and return-to-work expectations. • Provide consultation and education to non-clinical staff to enhance understanding of mental health conditions and support appropriate claim management. • Operate with a sense of urgency and adaptability to meet evolving business needs. • Demonstrate strong time management by effectively prioritizing tasks, completing reviews promptly, and ensuring timely follow-up on all case activities. • Maintain required professional licensure and certifications, stay current with behavioral health trends, and complete ongoing educational requirements.

• Review vocational and medical information to assess and develop vocational management plan regarding claim handling for RTW planning or forensic review • Coordinate and collaborate with claimants, medical providers, employers, and internal partners to assist with the facilitation of a safe and effective return to work planning • Set expectations for claimant involvement throughout vocational handling to enhance partnership and interest for return-to-work plan development, including transferable skills identification, job seeking skills, resume development, and interview preparation • Provide clearly written reports for occupational analysis (OA) reviews and transferable skill assessment (TSA) reports to assist claim analysts with completing eligibility assessments and claim management planning. • Support onboarding and training needs for new hires (Vocational, Accommodations, Clinical, and Claims) as well as ongoing partnership to experienced claim partners for continued department growth and development. • Participation in weekly Round Table sessions to provide vocational guidance for claim management planning • Proven ability to meet or exceed performance expectations while addressing customer service needs with attention to detail, critical thinking, and problem-solving skills • May assist other business lines (Supplemental Health, Life, and Critical Illness) by consulting on vocational and return-to-work capabilities, as well as supporting projects and taking on additional responsibilities as determined by business needs

• Apply clinical expertise to assess and analyze claim file information, delivering objective, evidence-based recommendations. • Communicate complex medical issues clearly and concisely, both verbally and in writing, within a fast-paced, multidisciplinary team environment. • Collaborate with internal partners to identify and obtain pertinent medical documentation necessary for accurate functional assessments. • Partner with healthcare providers and claimants to clarify diagnoses, treatment plans, anticipated outcomes, and return-to-work expectations. • Provide coaching and consultation to non-clinical staff to enhance medical understanding and support appropriate claim management. • Operate with a sense of urgency and adaptability to meet evolving business needs. • Demonstrate strong time management by effectively prioritizing tasks, completing reviews promptly, and ensuring timely follow-up on all case activities. • Maintain required professional certifications, stay current with medical trends, and complete ongoing educational requirements.

Role Description The Leave & Disability Claims Manager oversees the administration and management of disability and leave claims within the Claims organization. This role is responsible for ensuring compliance with federal and state regulations, providing exemplary customer service, and managing a team of claims professionals. The manager will collaborate closely with internal stakeholders and global partners to ensure efficient and effective claims processing, while continuously striving to enhance processes and outcomes. This role involves strategic department and team planning, making decisions that may require deviating from normal guidelines, and aligning team goals with the broader Claim vision to ensure customer-centric claims management that enables Voya to excel in the Workplace market. Qualifications - Bachelor’s degree in a relevant field such as Insurance, Human Resources, or related discipline. - Minimum of 5 years’ experience in disability claims management. - Exceptional knowledge with leave related laws/regulations, FMLA; ADA; PFML, Paid Sick Leave, PWFA, and pregnancy related leaves. - Strong background in disability management and industry best practices. - Excellent analytical and problem-solving abilities, with the ability to influence key decision makers to drive process improvements and change management. - Strong communication and interpersonal skills to build and foster effective partnerships across the enterprise. - Professional certifications such as Certified Disability Management Professional (CDMP), Certified Claims Professional (CCP), or similar are highly desirable. Requirements - Oversee the administration and management of disability and leave claims, ensuring compliance with federal and state regulations such as FMLA, ADA, HIPAA, and ERISA. - Lead and manage a team of claims professionals, offering guidance, support, and development planning to ensure high performance and maintain Voya culture. - Evaluate complex claims and situations, making informed decisions that require judgment and providing direction on disability and leave management claims. - Deliver exemplary customer service to claimants, ensuring timely and accurate communication and resolution of claims. - Develop, implement, and adopt claims policies and procedures to ensure consistency, efficiency, and compliance. - Collaborate with global partners and internal stakeholders, including HR, legal, and operational teams, to align claims management with company goals and regulatory requirements. - Monitor and report on key performance indicators (KPIs) related to claims management, providing insights and recommendations for improvement. - Facilitate regular audits and reviews of claims processes to identify areas for improvement and implement necessary changes. - Source opportunities for technology and process improvements from claims professionals to enhance operational efficiency and drive continuous improvement at the source. - Manage demand and capacity to ensure optimal resource allocation. - Stay current with industry trends and changes in regulations related to disability and leave claims. - Perform other duties and projects as assigned. Benefits - Health, dental, vision and life insurance plans. - 401(k) Savings plan – with generous company matching contributions (up to 6%). - Voya Retirement Plan – employer paid cash balance retirement plan (4%). - Tuition reimbursement up to $5,250/year. - Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day. - Paid volunteer time — 40 hours per calendar year.