Vizcom

• Troubleshoot, reproduce, and resolve complex product and workflow issues escalated via chat, email, and community channels. • Write code, submit pull requests (PRs), and make direct changes to the codebase to fix customer bugs, improve error handling, and prevent recurring pain points in coordination with the Engineering team. • Design and build lightweight scripts, internal dashboards, and automations to optimize Customer Success operations and empower the team to scale. • Translate vague customer complaints into highly detailed, actionable engineering tickets with clear reproduction steps, logs, and technical context. • Be a thoughtful partner during critical, high-severity production incidents, collaborating with DevOps and Core Engineering on communications, monitoring, debugging and assessing customer impact.

Title: Sales Development Representative Location: San Francisco Department: Go To Market Job Description: Sales Development Representative Location: San Francisco (Hybrid, in-office 3 days/week) Who We Are: At Vizcom, we strive to be a powerful ally to designers, augmenting their skills and streamlining their workflow. Our innovative platform serves as a bridge between imagination and realization, enabling designers to bring their visions to life with unprecedented ease and precision. By combining the intuition of human creativity with the capabilities of artificial intelligence, Vizcom is shaping the future of design – one where technology amplifies rather than diminishes the designer's role. The Role: As a Sales Development Representative, you’ll be tasked with lead generation, prospecting, qualification, and appointment setting to help drive the sales pipeline, a critical part of our business. In this role, we’d expect you to be based in San Francisco, CA, helping to support our global sales team and generate new meetings. How You’ll Do It: - Lead Generation: Identify new sales opportunities through outbound email, social media, and calling. - Inbound Lead Distribution: Help the sales team reach out to inbound leads and set meetings. - Qualification: Qualify leads based on criteria such as budget, authority, need, and timeline (BANT). - Appointment Setting: Schedule meetings or demos for Account Executives. - CRM Management: Track and manage all activities, leads, and opportunities in our CRM system. - Collaboration: Work closely with marketing and sales teams to establish and test lead generation strategies. What You’ll Bring: - Experience: 1-2 years in a similar role, preferably in the tech or software industry. - Skills: - Strong communication and interpersonal skills. - Experience with CRM tools (e.g., Salesforce). - Understanding of outbound sales strategies and tactics. - Ability to handle rejection and stay motivated. - Qualities: - Highly motivated and goal-oriented. - Quick learner and adaptable to changes. - Team player with a proactive attitude. - Culture Fit: - You enjoy planning, executing, winning, and celebrating as a team. - Experience working remotely and/or in a startup environment. - Willingness to spend 2-3 days per week at our office in San Francisco. Benefits While Working At Vizcom: - 100% employer-sponsored medical care for employees, 25% towards dependents. - Dental, Vision, and Mental Health Care. - Equity for all full-time, U.S.-based employees. - Flexible PTO. - Annual Learning & Development allowance - 401(k) with payroll match. - Paid Parental Leave. Benefits While Working At Vizcom: - 100% employer sponsored medical care for employees, 25% towards dependents - Dental, VIsion and Mental Health Care - Equity - Generous Learning & Development Allowance - Flexible PTO - 401(k) with payroll match Compensation: The targeted pay for this position is $110,304 OTE. The actual offer, including the compensation package, is determined based on multiple factors, including experience, location, and other business considerations. The overall package described in this post applies to W2, U.S. based employees- final package will be determined by local requirements and employment laws and accessibility. *Please note, as part of our SOC2 Type 2 compliance, all employees are required to submit to a background check Join Us and Make an Impact: At Vizcom, we move fast, offer meaningful equity ownership, and provide a compelling growth trajectory for our team members. We believe in the art of industrial design and strive to improve our world through accelerated visionary processes. Join us in shaping a world designed by you.

• Expand Diffusion Models: Advance systems for generating, refining, and enhancing content in 2D and 3D. • Bring 3D into Focus: Use diffusion models to generate shapes and materials, ensuring outputs are consistent and useful for real-world design. • Create Intelligent Agents: Build LLM-powered tools that help designers by automating repetitive tasks and providing thoughtful feedback. • Optimize for Designers: Adapt AI systems to be fast, reliable, and easy to use in real-time workflows. • Build for Integration: Ensure that 2D and 3D tools work together seamlessly, helping designers move easily between different types of projects.

• Identify and target potential clients within assigned territories • Develop and execute strategic sales plans to achieve revenue targets • Build and maintain strong relationships with key decision-makers and stakeholders • Conduct thorough market research to understand customer needs and industry trends • Present and demonstrate our products/services to prospective clients • Negotiate and close high-value deals, ensuring customer satisfaction and long-term partnerships • Collaborate with internal teams, including marketing, product development, and customer support, to ensure a seamless customer experience • Keep accurate records of sales activities and update CRM systems regularly • Attend industry events, conferences, and networking opportunities to generate leads and expand the customer base • Traveling to customer onsite meetings, monthly/quarterly • Handling new logo, expansion, and renewal opportunities

Senior Enterprise Account Executive Remote: Ideally Chicago, Detroit, Cleveland Who We Are: At Vizcom, we're committed to creating products grounded in strong technical principles. Our approach is defined by a commitment to future-focused, high-quality coding, small yet highly efficient teams, practical tooling, and custom-tailored best practices. We emphasize future ease of maintenance over immediate coding convenience, trust and accountability within our team, and an understanding of our product and users. As a learning-driven team, we continually explore new technologies and approaches, ensuring our work is transparent and that each team member has a significant impact. The Role: As a Senior Enterprise AE you’ll grow Vizcom’s enterprise business in key geographic locations. Location: Remote work How You’ll Do It: Identify and target potential enterprise clients within assigned territories Develop and execute strategic sales plans to achieve revenue targets Build and maintain strong relationships with key decision-makers and stakeholders Conduct thorough market research to understand customer needs and industry trends Present and demonstrate our products/services to prospective clients Negotiate and close high-value deals, ensuring customer satisfaction and long-term partnerships Collaborate with internal teams, including marketing, product development, and customer support, to ensure a seamless customer experience Keep accurate records of sales activities and update CRM systems regularly Attend industry events, conferences, and networking opportunities to generate leads and expand the customer base Traveling to customer onsite meetings, monthly/quarterly Handling new logo, expansion, and renewal opportunities What You’ll Bring: Benefits While Working At Vizcom: 100% employer sponsored medical for employees, 25% towards dependents Dental, Vision and Mental Health Care Equity for all full-time, U.S.-based employees Flexible PTO 401(k) with match Generous Annual L&D Budget Paid Parental Leave Compensation: The target OTE for this position is: $250K - $300K OTE (inclusive of base + commissions). This role is eligible for equity. The actual offer, including the compensation package, is determined based on multiple factors, including experience, location, and other business considerations. *Please note that as part of our SOC2 Type 2 compliance, all employees must submit to a background check.

• Identify and target potential enterprise clients within assigned territories • Develop and execute strategic sales plans to achieve revenue targets • Build and maintain strong relationships with key decision-makers and stakeholders • Conduct thorough market research to understand customer needs and industry trends • Present and demonstrate our products/services to prospective clients • Negotiate and close high-value deals, ensuring customer satisfaction and long-term partnerships • Collaborate with internal teams, including marketing, product development, and customer support, to ensure a seamless customer experience • Keep accurate records of sales activities and update CRM systems regularly • Attend industry events, conferences, and networking opportunities to generate leads and expand the customer base • Traveling to customer onsite meetings, monthly/quarterly • Handling new logo, expansion, and renewal opportunities